All Products Support Forum

I just installed Thunderbird (working elsewhere) on a Windows 11 machine, and used the 'auto setup' feature. Sending/receiving works fine, but for every message sent:

1. A pop-up appears, which reads 'Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message to Local Folders/Sent-mydomain.com

2. The current command did not succeed. The mail server for account mydomain.com responded [TRYCREATE] Folder doesn't exist. (Failure).

Sent messages appear just fine locally in Thunderbird, and also on Gmail, and they send fine as well, so I just need to disable the incorrect error messages. Thanks for any help (NOOB level tech savvy).

I want to change the line spacing in my emails to single line including paragraph spacing. Advice given in previous posts says to select Menu then Options. I have clicked on the 3 bar Menu icon and Options is not there. I clicked on Tools in the Menu Bar and Options is not there either. I apparently have to get to Composition, but cannot find a way of getting there.

I’ve used Firefox for many years on both my pc and mobile and keep them both up to date and use sync. However recently when using the app and wish to enter my username and password with autofill, after using my phones passkey, I can find the website on my password list but the username and password are not being displayed and will not autofill to the website I am attempting to use. However, when I am using the website on my pc I have no issues at all. Even after manually entering the username on the app password list and attempt to access it again at a later time, the username and password are not being displayed or deleted. Please see attached photo as an example.

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the same picture. Any way to just get a single picture?

I'm setting up TB for the first time with multiple email and calendar accounts. Some are gmail / google, and others o365.

The primary TB account's calendar doesn't seem to be syncing fully. It's an o365. account. But the email is working.

I added an event on my Outlook for Android on my phone. Its appearing in OWA, and in New Outlook on my computer (so it did sync from mobile Android device to server, and from server to my New Outlook on the Windows desktop). But its not appearing in TB.

Not sure what to check or what the issue might be.

Also, I'd love to replace Outlook Android on my mobile with what I think is K-9. But can't get the same account referenced here to connect to the outbound server.

Welcome any help, and appreciate you all doing this collaborative work.

Hi. I have approximately 26 folders in gmail and 34 filters that sort messages from my inbox to the appropriate folder on the mail server. I am planning on rearranging the filters and would like to know if there is a preferred way to optimize them. For example, am I better off having individual filters (say from several health providers) that end up saving respective messages into a 'Health' folder OR should I have 1 filter that looks for each provider in turn (OR condition aka 'Match any of...' ) then moves them to the 'Health' folder.

Not worried about performance, but more wondering if one method is more efficient than another.

Also, I seem to recall seeing in the filter help pages that it is preferable to have local storage for filters as opposed to having the mail server sort them out. Why is that?

kind regards, Kirby

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platform. Frustrating. To work around it I've been using a separate tab of Google chrome but it's such a pain to keep swapping back and forth. Please help!!

My Firefox browser is somehow corrupted with foreign language features. See in the picture that much of the text is in English - the selected and preferred language. It is what the Settings are set to. But notice that bits and pieces are in some other language. I recently made a trip to Spain and used translation features while there - but those was all reset to English. I've gone into Troubleshooting mode; I've restarted; I've reset and restarted. But I can't seem to get rid of the gibberish. WTH!!!! All copies of Firefox, on all owned Mac machines (i-Phone; Mac Mini; I-Mac Pro; I pads) are set to English. About the only thing I haven't done it uninstall and reinstall Firefox. Thanks for any help you can offer.