All Products Support Forum

Only in the last 24 hours,I cannot add Attachements to emails I downloaded Microsoft Iview & that change Preferences on a lot of Apps Below is a examaple of it,I have tried different PDF Readers & they all do the same If I Go To The actual Folder in D Drive,then they will all open ok Please assist Thank you Darryl.Smith

D:\SCAN DOCUMENTS\D & L Smith new Certified Id Documents 2023\ID Ds Passport 2023.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Since the latest update there are some - not all - websites that I receive the following error message when trying to play a video: The media could not be loaded either because the server or network failed.

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that I couldn't access that information at all (refreshing, restarting, and completely turning off my computer did not help). I can access these pages when I checked with microsoft edge, similarly I could access these pages when I accessed them with my laptop (also using Mozilla). The main difference between my pc and laptop is that I had just, today, updated my PC to the latest windows update (2024-05 cumulative update for windows 11 version 23H2 for x64-based systems). I'm not entirely sure if it's a Mozilla problem, but im guessing that something funky is happening to my browser with the latest windows update. I have attached pictures to show whats happening / not happening .

It started today.

I can no longer sign into X if I have my Firefox browser setting "Never Remember History" enabled.

If I enable "Remember History" I can log in to X.

This has never been an issue before and is a bit frustrating.

How can I sign in to Netaddress with the new Firefox update?

I'm afraid that as I am old and female I haven't a clue how all the information below can help. What can I do with it? As I can't access my only email address, I'm not sure how I can follow instructions.

Fingers crossed for some information. At the moment all I get is 'bad request'.

Hello,

I am using firefox 126.0 on linux mint 21.2 with an policy file in the directory "/usr/lib/firefox/distribution/policies.json". This is just working fine with one little problem. When opening firefox the first time, it does not apply the policy to set the startpage to the url in the policy file. All other policies seem to be applied correctly. I figured out, that at the first start of firefox, no user profile (folder) "~/.mozilla/" exists. When i click the little "house" button on the the top besides the refresh buton, the correct startpage is shown. After the first start this folder is created and then the policies work fine even the startpage shows up directly. Can I somehow use a template profiles-folder for new users, so they have the correct firefox feeling at the first start or is there something missing in my policy file ? The policy file has rights set to "644 root:root" Image of the policy file is attached because I can't upload files other then images.

Thank you.

Hiya,

So I have an option in the about:config preferences that I have to toggle every so often. (if you're really interested, I have items that I need to print a few hundred times in the same manner, so I disable print.always_print_silent so I don't have to deal with the pop up and can print directly by pressing ctrl+p. small time gain, but every little bit helps.

However, I need to change every so often if I want to print something else and it can be quite tedious to navigate through all the menu's. First world problem really. But I was wondering, is there a way to hotkey toggling preferences? or adding a toggle? it's probably relatively easy to create a extension with a button and a simple script, but was wondering if anyone knew of a direct way. thanks!

For the last month or so, every time I try to open a link in an E-mail and sometimes other links, Firefox puts up your little yellow header banner to tell me you have "prevented a pop-up" - these are not pop-ups, but links ! This is stopping me opening links to Facebook, Nextdoor and any other links sent in E-mails. Links in Al Jazeera, CNN, and BBC on line work just so you know the full picture. This is partly annoying, but more seriously I am still working, (SE) and it is only a matter of time before I have something serious that I will not be able to deal with if I can not open the link to it. Also, and it may or may not be connected, some time ago, back end of 23, before I became aware of the above problem, I started to be unable to preview PDF's before sending them. I just get a blank page. Not great when you consider that most of my invoices are sent electronically, but at least even tho' I can't see them, to check, they are getting to my customers. The link problem is of course the more annoying/serious one and definitely to do with Firefox, by your own admission of the yellow header notification. HELP. Oh ! my E-mail is goblander@hotmail.com, because if you reply here, and I get sent an E-mail........I wont be able to use the link, will I !! See the problem !

Cheers. John

Thunderbird is not downloading. Email email or feeds. It is. Not downloaded since May 11th. Also your website is i Inaccessible Through any of the browsers, please help.

My mails are automatically corrupted or deleted from system.

Before my mail corrupted i had try to make folders for inbox mails and during this process my some of mails are automatically deleted lr corrupted.

How can i resolve this issue Please guide me

Hi!

Trying to use Thunderbird to connect to my hotmail account but get an error message that says I can't log into "server" due to the prefs or login details are wrong. Have tried to search around for answers but can't see that anything is wrong. Any idea what to do? Use windows 10 professional.

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

As of Wednesday afternoon my internal/system mic and speakers are no longer working with FireFox. Geek Squad says it's a problem with FireFox. I'm running Win11 on a Dell laptop that's about a year old. Firefox is up to date, and Windows should be as well.

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account.

On attempting to delete an email, the following message is displayed:

"The current operation on "Inbox" did not succeed. The mail server for account [email] responded: [TRYCREATE] The destination mailbox could not be found."

Checking the account settings, it seems Thunderbird cannot see the "Deleted Items" folder (it only shows Inbox and Drafts). I have attached images to show what I mean, comparing with a personal Microsoft/Outlook account where it sends deleted email to the correct place.

Using the latest Thunderbird version that is available on the Microsoft Store version on Windows 11. (115.9.0) I have tried removing and re-adding the account yet the problem persists. Any troubleshooting ideas welcome!