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thunderbird has stopped downloading my hotmail and gmail emails

upgraded to Windows 11 , and thunderbird has not worked since then ! I am a Senior person who needs to speak with a real person. PLEASE call me in Sydney Austral… (read more)

upgraded to Windows 11 , and thunderbird has not worked since then !

I am a Senior person who needs to speak with a real person.

PLEASE call me in Sydney Australia, or send me a local telephone number of someone who can help me !

Asked by c_jhill 22 minutes ago

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (read more)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into About:profiles and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have two extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Asked by history1962 5 hours ago

Firefox Android "close private tabs" won't go away

On my Android phone, the "close private tabs" notification keeps reappearing no matter how many times I tap it or swipe it away. Only way to get rid of it is by force sto… (read more)

On my Android phone, the "close private tabs" notification keeps reappearing no matter how many times I tap it or swipe it away. Only way to get rid of it is by force stopping Firefox. Weird thing is that this issue doesn't repro 100% of the time either.

This is happening on Firefox 126.0, on my S23 Ultra running Android 14/One UI 6.1

Asked by yerrahiman 7 hours ago

Too many spawn child processess and browser freeze

Firefox spawn too many child processess, with cause the browser to freeze. Proposed solution: Reduce to absolute minimum the spawn child processess. The value should be… (read more)

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

Asked by Mcgiwer 16 hours ago