All Products Support Forum

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another source but I was required to give a code on my Microsoft Authenticator but none appeared. I have set up two-stage authentication but am not receiving the required codes. Can you help ?

Thank you

Keith Macdonald

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do I put Firefox on the thumb drive (be specific - step by step). Thank you

How can I sign in to Netaddress with the new Firefox update?

I'm afraid that as I am old and female I haven't a clue how all the information below can help. What can I do with it? As I can't access my only email address, I'm not sure how I can follow instructions.

Fingers crossed for some information. At the moment all I get is 'bad request'.

Thunderbird is not downloading. Email email or feeds. It is. Not downloaded since May 11th. Also your website is i Inaccessible Through any of the browsers, please help.

Hi!

Trying to use Thunderbird to connect to my hotmail account but get an error message that says I can't log into "server" due to the prefs or login details are wrong. Have tried to search around for answers but can't see that anything is wrong. Any idea what to do? Use windows 10 professional.

I imported info from Thunderbird on other computer. Now every time I open Thunderbird on the new laptop it says it can't reach my email server, incorrect login. If I enter my password it repeats the failure message. If I just close the message, the popup appears again, closing it again, it repeats once more, then closing it keeps it gone. Once I get the message to stop popping up by the repeat closings of the message, the related email account has already collected new emails so it was working. For what it's worth, the laptops are both Lenovo, the old is running Win10, the new Win11. Before the Import is was working fine, I only wanted to transfer my contacts, but the export grabbed everything. I don't have the issue on the original laptop I exported the info from.

I've just updated from 115.04esr to 115.11esr for macOS to the heap of unwelcome troubles. This experience is extremely unfriendly and annoyingly brazen on part of the Firefox developers.

Every time I launch the browser it starts up from its default profile, not mine. I lost access to all my themes, extensions, history, devices and settings as a consequence, and cannot regain it.

All efforts to launch FF from another profile upon opening of a new instance resulted in a dialog nagging me to move the app to /Applications even though I always kept it in a subfolder of my choosing, and intend on continuing to do so. Refusing to submit opens the default new Firefox profile in every instance.

Closing Firefox instances is impeded by a Chrome-like first-after-installation closure prompt asking to have the browser warn me every time I'm closing the browser. Repeatedly rejecting the prompt makes no difference.

The flatly blunt and pervasively arrogant manner, in which the new Firefox forces its way, is off the charts and is unacceptable.

Is there a straightforward way of restoring the old behaviour and telling it to honour my settings?

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinstall but same problem. If i can't fix it I'll have to change browser

hi

I made a mistake to uninstall thunderbird  due to a few issues . now the new version is refused to be installed 

my version was 15-321OM ,,cpu thank you regards