All Products Support Forum

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, including the pinned ones. The last time I closed Firefox, there was only one window open.

I have already tried these ideas to restore the tabs:

• CTRL+SHIFT+T: Does nothing
• CTRL+SHIFT+N: Does nothing
• Three bar menu -> History -> Recently closed tabs: The list is empty
• Three bar menu -> History -> Recently closed windows: The option is greyed out
• Three bar menu -> History -> Restore previous session: The option does not exist in the menu
• Open user profile folder and open sessionstore-backups folder: There are three files named "previous.jsonlz4", "recovery.baklz4" and "recovery.baklz4". They are each 2KB and contain only an empty tab with the URL "about:home". There are three additional files starting with "upgrade" but they are from too long ago, so they don't contain the tabs I require.

The contents of these tabs are vitally important for my work, so this is causing me significant stress. If anyone can suggest ways to recover my previous tab beyond the documented fixes, I would greatly appreciate it. Thank you so much to anyone who can help!

It appeared a few weeks ago. Now, when I load google map webpage, the map loads normally with all the street, country, road names, then 1 second later, all those texts disappear. I've disabled all Plugins, delete cache, load a brand new profile, without effects. Note that if I use a user agent switcher plugin and choose any Mobile versions (but not a desktop version), the names load (and stay) normally.

Thanks!

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for audio, it works for other apps, but not on Firefox browser. Can someone offer some possible reasons for that and, even better, as solution?

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been merged into the master commit of PDF.js (https://github.com/advisories/GHSA-wgrm-67xf-hhpq).

The vulnerability is pretty serious and yet there is no Security Advisory from Mozilla on affected versions, etc. (https://www.mozilla.org/en-US/security/advisories/)

Is this normal and I am just being impatient?

I haven't been able to login with MFA on my uni website and also make purchases using credit cards on commercial sites.

I have tried Troubleshooting mode and the problem persists. Switching to Opera browser showed normal functionality.

Firefox 125.0.3 (64-bit) on macOS 14.4

Somebody is using my name on your website with a different email address and it is not me. I need your help. My email address is Bobbiledvina85@icloud.com I don’t know who this is

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Hello, Firefox just released the newest version on PC and advertised it with a speedtest: https://browserbench.org/Speedometer3.0/ I made that test and got a score of 7.03 I made that test on Opera mobile (My phone got locked while the speedtest was running, so this may had impact) and got a score of poorly 2.14 BUT on Mozilla mobile which I can confirm feels SLOW is the speed score: 1.70 And now lesser is not = better. I like that you can arrange tabs, I like that you can use addons, but I miss a scrollbar, I miss side LOADING/OPENING speed. Many many people love Firefox on PC, but why is it that slow on mobile? And why can I not get a button to scroll fast up and down? I have to install a addon which I need to access everytime to click "scroll to top/bottom". That isn't handy!

I really wish, the developers would share some love, because I LOVE firefox, but this is just not useable :( I mean come on, a scrollbar! Give it me! And SPEED. And no my Samsung Galaxy S10+ with 8GB ram isn't too slow.

I made a private homepage years ago made up entirely of links to web-based AND local folders and files that are grouped into columns of categories like banking, medical, insurance, budget, etc. I keep it off-line on my desktop. I wrote the code so I could place an external link to a bank for example, next to a local link to the folder on my computer where I download statement pdfs from that bank and other bank files. The web page links displays: MY BANK Chkng/Debit Statements Credit Card Statements Bank Information The top link goes to the bank web page on line while the three lower links open folders on my computer where I save pdfs, txt, images, etc from the bank. Firefox opens the folders as "Index of file:///C:(folder path).

My personal home page is laid out with groupings like this for all sorts of information and associated web links: broker, vendor invoices, medical test, taxes, social security, health insurance, subscriptions etc. Today we get .pdf files with all sorts of information and no help organizing it for easy access. The Firefox browser has become the perfect tool for me. But I learned HTML coding years ago! Not so easy to do for others.

Today, many entities have on-line access that provides downloads like invoices, test results, payments, subscriptions, and much more that replace paper. Creating folders to hold these documents with their own local links on your web/local homepage makes sense to me.

While you can use "File" on Firefox to open a local folder or individual file, you cannot save it as a link. However, you can copy the path and transfer that to an a href=" line of link code in your homepage and build on that method. It's amazing how many types of files can be displayed in a browser that are locally stored. Even a link to a spreadsheet file will open that spreadsheets application. Having a varied list of links with quick access is worth the code-writing time. I wish there was an app to help anyone make their own custom folders and links to the contents in a "my homepage.html" . Is there a product idea in there for you folks?

I mistakenly moved a folder into another. It is now a subfolder and I want to move it back. The move command is not working. How do I move a subfolder back to be a primary folder?

Has anyone found a way to have a separate "reply signature?"

The use-case is that I may send an initial email with a 'complete' signature (first name, lastname, email, phone, etc.). But when the other party replies it would be nice to then reply to that with just my first name. Or at worst, auto-insert the full signature.

I've setup my full signature and auto-populates when I create a new message. But not on the reply.

Any suggestions?

I can receive emails but cannot send. The error message I get when sending emails. This began as of the most recent Thunderbird update:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <mjndoug22@me.com>... Relaying denied. IP name possibly forged [70.109.132.97]. Please check the message recipient "mjndoug22@me.com" and try again.

I tried to attach/imbed a screenshot of my SMTP server settings but your Browse button below won't allow the paste.

One of my calendars is not syncing. The same account (O365) also is not syncing the sub-folders.

Not sure what setting may be off.

I added some events from Outlook for Android on my phone sync'd to the same account. But they don't seem to appear, although they are on Outlook Web Access on the browser on my Windows machine.

Hello. For some unknown reason, when I open "New Funclub Casino" everything runs just fine: login, search, funding, history, etc... However, when I click on a game to play, it begins to open a new page to load, immediately stops and displays "Device or Browser not supported." I can't pinpoint a reason nor have any explanation as to why this just started happening when everything functioned perfectly fine without any issues in the past. What am I missing or not aware of that's changed?

Thank You, Jeff Billo (Soltarius7)