All Products Support Forum

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.