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Disabled updates

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turn… (read more)

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turned off.

Asked by amrespect4life 1 day ago

Last reply by jscher2000 47 minutes ago

Migrate emails from Microsoft Live Mail app to Thunderbird in Windows 10

My PC has just been updated (a forced Microsoft process) to Windows 10, meaning I can no longer send/receive emails in Microsoft Essentials Live Mail from my BT.com accou… (read more)

My PC has just been updated (a forced Microsoft process) to Windows 10, meaning I can no longer send/receive emails in Microsoft Essentials Live Mail from my BT.com account. I have stored a lot of important emails in Live Mail (no longer on the server). Does Thunderbird run in Windows 10? Can I export email accounts from Live Mail to Thunderbird? Can I export the archived emails from Live Mail to Thunderbird?

Asked by philknight01 6 days ago

Last reply by sfhowes 6 days ago

Thunderbird in MAC OS

Hiya, I was prompted to re-install my Thunderbird in my MAC OS Catalina version 10.15.7 When I did, I got this following message, Can you please help me how to resolve t… (read more)

Hiya, I was prompted to re-install my Thunderbird in my MAC OS Catalina version 10.15.7 When I did, I got this following message, Can you please help me how to resolve this?

Thank you there was also a message that in the next screen: you are about to override how thunderbird identifies this site legitimate bank stores and other public sites will not ask this What do I need to do? I reluctantly installed thunderbird now as I am not sure if this is trying to hack my emails, but it is quite challenging without an email application any help is appreciated

Asked by tintin1 3 weeks ago

Last reply by Wayne Mery 3 weeks ago

recent upgrade can't get emails

Ever since Nov 3 and the last Thunderbird upgrade, I cannot get my emails through Thunderbird, although I can send them OK. I tried changing from POP to IMAP as I though… (read more)

Ever since Nov 3 and the last Thunderbird upgrade, I cannot get my emails through Thunderbird, although I can send them OK. I tried changing from POP to IMAP as I thought that might be the problem, but I still don't get the emails. My provider says "not my problem." What else can I try?

Asked by pilgrimrht 5 months ago

Last reply by jretort 1 month ago

Duplicate emails

I copied all emails from an Old server to a New server using Thunderbird but somehow Thunderbird created duplicates. Here are the steps i did: Thunderbird Setup Old serve… (read more)

I copied all emails from an Old server to a New server using Thunderbird but somehow Thunderbird created duplicates. Here are the steps i did:

Thunderbird Setup Old server - setup Local Directory Thunderbird Setup New Server - setup Local Directory Switched to Offline mode, so working with all emails local copy. While in Offline, copy all emails from Old Server to New Server Switch to Online Thunderbird starts uploading all (local) New server emails to New Server End result: When in Offline mode, I have all emails in New Server (as expected) When I go into Online mode, I have all duplicates. Its seems I am then seeing all server and local copies of each email. How can I get rid of duplicates or get them to sync correctly?

Asked by trek102 2 months ago

Last reply by Hansl67 2 months ago

A newer version of thunderbird may have made changes to your profile on a multiboot Debian/Ubuntu laptop

HI, On a multiboot Debian/Ubuntu laptop I accessed to a shared .thunderbird profile with a newer version than usual. When back to my usual thunderbird version I got the … (read more)

HI,

On a multiboot Debian/Ubuntu laptop I accessed to a shared .thunderbird profile with a newer version than usual.

When back to my usual thunderbird version I got the message "A newer version of thunderbird may have made changes to your profile..." and found whole mail and parameters lost ?!

Then, reading https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation I used the --allow-downgrade option to run my usual thunderbird version and got mail and calendar back.

Great ! But I lost my whole 20 years adressbook.

I can't believe that developpers did such upgrades without previous advice or doing any backup !

Now I just hope there is a way to recover my adressbook.

Asked by kmc 2 months ago

Last reply by Matt 2 months ago

firefox account login

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign… (read more)

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign into my account. It says my password is wrong. I'm using the same password I used to log into this support site (from an older pc) so the password is valid. All other devices are syncing and signed in. How do I get this new installation of firefox to recognize my password?

Thanks, Mike

Asked by mikemccue 2 months ago

Last reply by cor-el 2 months ago

Thunderbird beta 86.0b1 (64-bit) on Ubuntu 20.04.2

Thunderbird beta must have loaded at the last update. It destroyed all my history and made me start over from scratch. So I lost years of email history, my calendar data,… (read more)

Thunderbird beta must have loaded at the last update. It destroyed all my history and made me start over from scratch. So I lost years of email history, my calendar data, and my address book data. It also has a back-and-forth with my ISP which I DO NOT WANT. I wish to recover all my data and not be stuck with this horrible beta. I will try to catch an email response from my ISP, but I cannot use Thunderbird to catch a response.

Asked by brentdowd 3 months ago

Last reply by Wayne Mery 3 months ago

Import Thunderbird Collected Addresses

I hope this was the correct Topic, due to the "migration" section. Basically I set up a new PC for my mom, did a clean installation and copied over her stuff and reinsta… (read more)

I hope this was the correct Topic, due to the "migration" section. Basically I set up a new PC for my mom, did a clean installation and copied over her stuff and reinstalled her applications. Most of her email is in Gmail, so the mail itself was not a problem, however all her Address Book was in Thunderbird, not synced with anything ( we have remedied that using the CardBook extension now ). I've got the old Thunderbird profile backed up, so I copied over the old abook.sqlite, abook.mab.old, abook.mab.bak, to her new Profile, then restarted and relaunched Thunderbird. This got me all her Personal Address Book, but not her Collected Addresses. Are those stored in a separate file?

The old PC is gone, we cannot Export anything.

Asked by samuelhowens 3 months ago

Last reply by sfhowes 3 months ago

firefox setting import from another setting

Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I impor… (read more)

Dear all, How can I import setting from one computer to lots of another computers for firefox setting? For example, I have setup setting as attachments, how can I import to another computer quickly? Thanks a lot.

Asked by 耀彰 3 months ago

Last reply by alex_mayorga 3 months ago