All Products Support Forum

In a recent email Thunderbird sees an HTML message as plain text, and does not decode it. The message is decoded by my phone using "Email - Fast & Secure Mail by Edison Software". See attached screenshot. Normally Thunderbird suceeds where phone apps fail.

All other HTML messages seem OK

Here is the message source 40%; font-family: arial, helvetica, sans-serif; font-size: 16px; text-ali= gn: left; margin: 0; padding: 0;" align=3D"left">The UK Government introd= uced the new requirement last year which means voters in England have to = show an acceptable form of photo ID when voting at a polling station.</p>=

=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvVm90ZXJJRCIsImJ1bGxldGl= uX2lkIjoiMjAyNDA0MzAuOTQwNTc0OTEifQ.sF6WGrw7AMAA7KUoeJe3PefG-JsfcexOBU6ji= k9oZyQ/s/1080167471/br/241551225317-l" target=3D"_blank" rel=3D"noopener"= style=3D"color: #FFFFFF; text-decoration: none; -ms-word-break: break-al= l; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyp= hens: none; background-color: #7F7384; border-radius: 3px; border-color: =

1. 7f7384; border-style: solid; border-width: 8px 20px;">View the full list=

of accepted photo ID.</a>

=A0

People voting by post ar= e also being reminded to return their postal votes by Thursday May 2.

=A0

If you are unable to ret= urn your vote by post before Thursday May 2, you can take it your polling= station or the Council offices on polling day.

=A0

The Elections Act 2022 h= as made several changes to the existing electoral law which means from Th= ursday May 2, you will be only able to hand in a maximum of up to six pos= tal votes per poll. This includes your own postal vote, and postal votes = of up to five other people per poll.

=A0

If you are handing in po= stal votes at either a polling station or the Council offices, you will b= e also asked to complete a short =91postal vote return=92 form by a staff= member.

=A0

Voters are also reminded= not to post postal votes into the letterbox at the Council Offices, othe= rwise the postal vote will be rejected.

=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvcGFnZXMvdm90aW5nX2J5X3B= vc3QiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.gcfM6b0PSr6dSbpI-4kF= 7mKXs-8XTkNGnVuzpzPyzkQ/s/1080167471/br/241551225317-l" target=3D"_blank"= rel=3D"noopener" style=3D"color: #FFFFFF; text-decoration: none; -ms-wor= d-break: break-all; word-break: break-word; -webkit-hyphens: none; -moz-h= yphens: none; hyphens: none; background-color: #7F7384; border-radius: 3p= x; border-color: #7f7384; border-style: solid; border-width: 8px 20px;">F= AQs about the changes to postal vote handling</a>

style="3D"=A0

A total of 76 polling st= ations staffed by more than 290 people will be open between 7am and 10pm = on May 2 so people cast their vote. Your poll card will tell you which po= lling station you must vote at and offer a list of the types of photo ID = which can be accepted.

style="3D"=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvbmV3cy8yMDI0LzA0LzMwL3J= lbWVtYmVyX3lvdXJfcGhvdG9faWRfb25fbWF5XzIiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMw= Ljk0MDU3NDkxIn0.Vy8Vw2ouSthk-IlFIovxn-WUZnjsbIRz-rdhoRPUQe4/s/1080167471/= br/241551225317-l" target=3D"_blank" rel=3D"noopener" style=3D"color: #FF= FFFF; text-decoration: none; -ms-word-break: break-all; word-break: break= -word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; backgrou= nd-color: #7F7384; border-radius: 3px; border-color: #7f7384; border-styl= e: solid; border-width: 8px 20px;">Read the full story</a>

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<font face="3D">Stay connecte= d with Charnwood Borough Council:</font>

<font><a href=3D"https://lnks.gd/l/eyJhbGciOiJ= IUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsInVybCI= 6Imh0dHBzOi8vd3d3LmZhY2Vib29rLmNvbS9jaGFybndvb2RiYy8iLCJidWxsZXRpbl9pZCI6= IjIwMjQwNDMwLjk0MDU3NDkxIn0.mVdB-DNGWaVvLIUunjXvXGLNEhiY9U5eiu2KR_n0ibc/s= /1080167471/br/241551225317-l" target=3D"_blank" rel=3D"noopener"></a> =A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJI= UzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsInVybCI6= Imh0dHBzOi8vdHdpdHRlci5jb20vQ2hhcm53b29kQkMiLCJidWxsZXRpbl9pZCI6IjIwMjQwN= DMwLjk0MDU3NDkxIn0.sE8T-OVOmsXsbMsYe_dbkIkKQBVLqdnbjhvdAVgHC6w/s/10801674= 71/br/241551225317-l" target=3D"_blank" rel=3D"noopener"></a> =A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.ey= JidWxsZXRpbl9saW5rX2lkIjoxMDYsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8= vd3d3LmxpbmtlZGluLmNvbS9jb21wYW55L2NoYXJud29vZC1ib3JvdWdoLWNvdW5jaWwiLCJi= dWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.SXwaFZZofvE7dqdcVRxmTbrfC_-cZ= URKxlgi9Bh0p0A/s/1080167471/br/241551225317-l" target=3D"_blank" rel=3D"n= oopener"></a> =A0=A0<a href=3D"https://lnks= .gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVyaSI6ImJwMj= pjbGljayIsInVybCI6Imh0dHA6Ly93d3cuZ292ZGVsaXZlcnkuY29tLyIsImJ1bGxldGluX2l= kIjoiMjAyNDA0MzAuOTQwNTc0OTEifQ.9yTH5OwyBcvraY5boXQryghr0umfi7phFg3JQOT4b= Yo/s/1080167471/br/241551225317-l"></a></font>

<font face="3D">SUBSCRIBER SERVICES:</font> = <font face="3D"><a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDgsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vcHVibGljLmdvdmRlbGl2ZXJ5LmNvbS9hY2NvdW50cy9VS0NIQVJ= OV09PRC9zdWJzY3JpYmVyL2VkaXQ_cHJlZmVyZW5jZXM9dHJ1ZSN0YWIxIiwiYnVsbGV0aW5f= aWQiOiIyMDI0MDQzMC45NDA1NzQ5MSJ9.ADY_mCtFVj0k-6qwoAYiXubR9bVJaKN7syF_GVGm= LIU/s/1080167471/br/241551225317-l" title=3D"Manage Subscriptions">Manage= Subscriptions</a> =A0|=A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1N= iJ9.eyJxdWVyeV9wYXJhbXMiOlsidmVyaWZpY2F0aW9uIiwiZGVzdGluYXRpb24iXSwiYnVsb= GV0aW5fbGlua19pZCI6MTA5LCJ1cmkiOiJicDI6Y2xpY2siLCJ1cmwiOiJodHRwczovL3B1Ym= xpYy5nb3ZkZWxpdmVyeS5jb20vYWNjb3VudHMvVUtDSEFSTldPT0Qvc3Vic2NyaWJlci9vbmV= fY2xpY2tfdW5zdWJzY3JpYmUiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.= ZO2r2bzqIgpwsQEhTGZwRXXOHA6-_EEKQOM8DlKS9Z8/s/1080167471/br/241551225317-= l?verification=3D5.3ed4547e2334334d63ec5be244543750&destination=3Droger%4= 0rogerwhill.plus.com" title=3D"Unsubscribe from All Topics">Unsubscribe A= ll</a> =A0|=A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxs= ZXRpbl9saW5rX2lkIjoxMTAsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vc3Vic= 2NyaWJlcmhlbHAuZ292ZGVsaXZlcnkuY29tLyIsImJ1bGxldGluX2lkIjoiMjAyNDA0MzAuOT= QwNTc0OTEifQ.ytrrtEdY68bcdjdm5MMeGMO7YeM07ml8wrjyELRncY0/s/1080167471/br/= 241551225317-l">Help</a></font>

</body> </html> =0A

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update when it's set to auto update? When I set controls to ask where to download items it bypasses that and downloads it as a temp file where I have to cut it out of explorer and paste it where I would like to save it.

Edition Windows 11 Home Version 23H2 Installed on ‎3/‎17/‎2024 OS build 22631.3527 Experience Windows Feature Experience Pack 1000.22700.1003.0

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Hello, I want to get funky looking tabs like this:

https://imgur.com/a/Xbc4Kih

But I can't figure out how to do it. I've tried searching for a way to do this, but everything I find is very old and doesn't work. One thing I keep finding is this: https://github.com/wilfredwee/photon-australis

But that doesn't work for me, it just makes the tabs less tall. I've tried switching to nightly and that didn't do anything so I'm pretty lost. I don't know CSS or anything so I cant do it myself.

If anyone knows how to do this then please tell me!! thx!

Starting today (Apr 30), when trying to open firefox the following message appears:

"Firefox is running, but not responding. The old Firefox process must be closed to open a new window." My options are to close firefox or cancel.

When selecting close firefox, the message will reappear with the same options. I am unable to run.

Steps I have taken: Uninstall Firefox Download latest Install

Message still appears

Firefox on my pc loads Ebay.com with Chinese characters, not English.

This ONLY happens on PC (mobile phone is fine, same firefox browser) only with firefox (Duck Duck Go on my pc works fine) and ONLY when opening Ebay.

Problem started 4/29. I have done: computer update/restart, firefox update/restart, clear cache in firefox

Thanks for any help. I also have Ebay looking into this.

Hello All,

I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password! This may be by design which is not an issue as such. However, I noticed that none of my Laptop, WIN 10, Windows Live Mail subfolders were present.

I had imaged at some point I would have to import all my Folders and the emails from Window Live Mail using the importexporttools-3.3.2 program. I have also been made aware that sometimes the process would not be without errors. Nevertheless I forged ahead.

Unfortunately I have discovered there are odd emails missing. It seems I have two options to try and recover the missing contents. 1) To delete Thunderbird client altogether and fresh install, plus to import folders and emails again. Or 2) To repeat the import procedure by over writing, which will hopefully add the missing emails!

However, I have two questions, if I am able to over write. 1) Is it possible to repeat the import again? 2) Will the result be I end up with hundreds of duplicate emails as well as those missing emails?

Perhaps someone has experience of the outcome.

Thank you in advance.

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the window just a blank page.

When I open Firefox and want to go to Private. I go to the three lines at the top right of the Firefox page. I go down to Private. Then after selecting it, YET ANOTHER REGULAR FIREFOX PAGE OPENS. I NEVER had this problem until the start of 2024.

Please help as I used to have FIREFOX PRIVATE as my go to browser. Now, I use others and they do not work with some pages.

Please help as it is frustrating to keep getting a new Regular page.

Dear Mozilla Community,

I am reaching out to seek assistance regarding an issue I have encountered while trying to access the website https://paydayloanseloanwarehouse.net/ on Mozilla Firefox. The website does not load, and I am unsure whether the problem is related to browser compatibility, a technical issue, or a possible blocking by the browser.

Has anyone else experienced this issue, or can provide guidance on how to resolve it? I have tried clearing my browser cache and disabling extensions, but the problem persists.

Any help or suggestions on how to access the website smoothly would be greatly appreciated. Thank you in advance for your support.

When i click ctrl only ctrl its maeks tab smaller like ctrl + - but i only press ctrl also when i hold scroll i can smooth surf the tab now it dont work what i have to do?

I am able to start FF with no problem. I open a few tabs and then without warning I can't access any of the sites without closing FF and restarting. Then the whole cycle is repeated. I am considering getting rid of FF this started just over a month ago.

I have played "Hero Wars,Dominion Era " for years on Fire Fox...They did an "update" last week(Thursday or friday 04/25-26?24)and I haven't been able to log onto the game itself since...I can still open the Hero wars home page,I can get into my "discord" chat etc etc etc,but I cannot get into my individual game.(If it helps,my Hero wars game ID # is 10920140)...I had to start playing the game itself on Google Chrome...I am hopeing you can help find a solution as everything I do is from Fire Fox & I really don't like chrome :(...PLEASE Help me resolve this if possible! ( Nexus suggested I use "Incognito" on FireFox ( I remeber that from a few yrs back,but honestly,i haven't used or seen "incognito" since :()

When logging into an account there are multiple usernames (incorrect or older.) I would like to remove or delete them, but keep the current passwords.

Is that possible without deleting the account?

Thank you, rldelahay

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................

Scenario: I have two E-Mails configured in thunderbird. For simplicity, let's assume they are: `alice@gmail.com` and `bob@cock.li` .

I have configured both via SMTP, and they are *totally different* SMTP servers (Gmail vs. cock.li)

If I compose a message from "alice@gmail.com" to "bob@cock.li", then when I reply from Bob's inbox in Thunderbird, everything is OK.

However, if I compose a message from "alice@gmail.com" to "bob.extra@cock.li", using the `.` alias feature of cock.li, then although Bob gets the message in his inbox, clicking "Reply" will actually set "From" as "alice@gmail.com" and "To" as "bob.extra@cock.li" !

To be very clear: this happens when clicking reply in Bob's inbox in Thunderbird.

I think this is a Thunderbird issue because:

• It happens even if I compose the E-Mail from Alice's webmail (i.e. Browser) (Note: Alice still exists in Thunderbird)
• It DOES NOT happen if Alice DOES NOT exist in Thunderbird
• It DOES NOT happen if I try and reply as Bob via cock.li's webmail (i.e. Browser)

My guess is somehow when Thunderbird sees both Alice and Bob as valid accounts in Thunderbird, but the recipient was an aliased version of Bob, it somehow gets confused.

Here are example received headers for an actual demo I tried. (poiasd@saxrag.com is main E-Mail, abuse@saxrag.com is an alias. poiasdpoiasd@cock.li is the sender)

``` Return-Path: <poiasdpoiasd@cock.li> Delivered-To: poiasd@saxrag.com Received: from mail.saxrag.com by vps-2395d3b9.vps.ovh.net with LMTP id Ujt4LrxzMGbCCBAA3wKhXw (envelope-from <poiasdpoiasd@cock.li>) for <poiasd@saxrag.com>; Tue, 30 Apr 2024 04:29:48 +0000 Authentication-Results: mail.saxrag.com; dkim=permerror header.d=cock.li header.i=@cock.li header.a=rsa-sha1 header.s=mail header.b=JEr8eBKM; dkim-atps=neutral Received: from mail.cock.li (mail.cock.li [37.120.193.123]) by mail.saxrag.com (Postfix) with ESMTPS id A0E8C43C03 for <abuse@saxrag.com>; Tue, 30 Apr 2024 04:29:48 +0000 (UTC) MIME-Version: 1.0 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=cock.li; s=mail; t=1714454824; bh=srzi4nIgmpT6bW/cD6Um2I0qdwT33DsnyzueIPNTpP0=; h=Date:From:To:Subject:From; b=JEr8eBKMA14h1Cxa9V/VRXI4HW9N2jgxJRoLqt7JGONFuPPGOeOH8RYV3+OjkpnIw d/gN5oVnmP0UvUrDkslxvmypeG8qt5NHSSQ2wk5I65iqx+soYPJ8imYYBTu4b1VhHk kTQErXT23hsZwLHoXSHlpnBQYpuuY7uHZXYacEAxVjzZ46ICNc1xDX/iAaA/DIF79h iwZMJT1+Gs3+jh7mnbU+fp0vJA+eafp8z+OXELLEMTWBtkp1imXKjig5X/k3DXAG7a jqeff2obhLKPV39BtxbaXIxVsRmECwSZ7/O2fhqRC9FIFVepH5FQpZFXG5hqJ07WCa GhumeUysmhJxw== Content-Type: text/plain; charset=US-ASCII;

format=flowed

Content-Transfer-Encoding: 7bit Date: Tue, 30 Apr 2024 13:27:03 +0800 From: poiasdpoiasd@cock.li To: abuse@saxrag.com Subject: Sending from WebMail User-Agent: Roundcube Webmail/1.4.15 Message-ID: <07a14e0d75a83f779ade6de65c42db83@cock.li> X-Sender: poiasdpoiasd@cock.li ```