Showing questions tagged:

Unable to add icon bookmark to new tab page

Hi, Lately I haven't been able to add a bookmark icon on my 4-row new tab page. There's still to empty spots I would like to fill but can't find the usual + button. Thank… (read more)

Hi, Lately I haven't been able to add a bookmark icon on my 4-row new tab page. There's still to empty spots I would like to fill but can't find the usual + button. Thanks for the help

Open

Help please, trying to do Yahoo Mail backup to Mac

Sorry for long post. Struggling to get backup done, running out of time and other things in life now getting really urgent . Got my Yahoo Mail headache again today. Pleas… (read more)

Sorry for long post. Struggling to get backup done, running out of time and other things in life now getting really urgent . Got my Yahoo Mail headache again today. Please can someone advise me? Thunderbird 150.0.2, Mac OS 10.15 7 Catalina, 2018 Macbook Pro.

Not tech-savvy so finding it hard to find what settings to use in TB. Other people's post answers always seem to show dialog options I'm not seeing on my computer

AIMS: - Prevent folders from deleting in my backup, if I delete stuff on Yahoo. - Backup Yahoo emails to a stable, local copy on an external drive, so I can access old emails + attachments independently without it trying to reconnect / synch with Yahoo Mail - After backup, delete more mail to reduce YM storage from 39GB to less than 15. Feel reluctant to do this yet, as I already lost a big folder of work from my backup by trying to muddle my way through this. - Ideally would like to end up with a local copy I can access in Mail Backup X What I've tried; - Backup using Mail Backup X. Took 18 hours and some large folders were incomplete so I tried again after splitting them up in Yahoo Mail. I liked the software but something went wrong on the 2nd try and it now won't connect to Yahoo at all. Deleted and replaced 3rd party password multiple times. Server details are accepted, but then the icon just spins endlessly, hence trying Tbird instead. Deleted the MBX account which meant no error logs available (Yes. I should not have done that). - Tried both IMAP and POP backup using TBird - have added TBird ImportExport add-on but have no idea what settings to use, advice welcomed Questions/assumptions that may be wrong: - Was advised to use server export.imap.mail.yahoo.com, what's the reason for this and would it work? Can't remember if Yahoo allowed me to enter this setting. Sorry, hard to recall as I tried so many times. - POP only backs up 1 folder - Inbox. Really?? that's not a solution then - TBird's default is IMAP so surely it would always try and connect to synch, and so would any copied backup accounts? - if I get the ImportExport add-on settings right, can I *really* achieve the goal of a local offline backup I can trust, that I could keep on an external drive and access later via Mail Backup X?

Open 3 1

How can I stop URLs from reloading a page?

Many URLs and hosts automatically reload pages. For example, when I am reading a multi-page article and am several pages in, the page often reloads and I have to start al… (read more)

Many URLs and hosts automatically reload pages. For example, when I am reading a multi-page article and am several pages in, the page often reloads and I have to start all over again and try find the place where I left off reading. "Stop Auto Reload" is a Firefox extension that is supposed to allow the user to stop the auto-reloading that many URLs and hosts execute, but it does not always work. It seems to work on some sites, but not on others. I have not found any other extensions so far that address this. Any assistance with this problem is greatly appreciated. -Neil

Open 3

How do I turn off AI pop ups?

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from… (read more)

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Solved 3 2 198

FIXED: Firefox internet access breaks after disconnecting Cisco AnyConnect VPN on macOS (Other browsers work)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browse… (read more)

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

Solved 1

web push notifications not working

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalle… (read more)

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

Solved 5

Need to turn a "Are you sure you want to delete this?" prompt back ON.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintainin… (read more)

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?

Solved 3

when I search it often says the website is insecure

When I enter a company name into search this message appears: Secure Connection Failed An error occurred during a connection to vanilla-search.com. SSL received a record… (read more)

When I enter a company name into search this message appears:


Secure Connection Failed

An error occurred during a connection to vanilla-search.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Open 1

Website exceptions for build-in VPN are not applying to installed extensions

I have floccus extension installed to sync my bookmarks to my WebDAV server located in private network. The floccus bookmark sync is successful when the build-in VPN is t… (read more)

I have floccus extension installed to sync my bookmarks to my WebDAV server located in private network. The floccus bookmark sync is successful when the build-in VPN is turned off, but it reported NetworkError when the build-in VPN is turned on.

Solved 1

High GPU usage on Google Search AI Overviews - Firefox 149.0.2 (macOS) - Chrome is fine

Hello, I am reporting a performance issue specifically related to Google Search's AI features (AI Overviews) in Firefox 149.0.2 on macOS. The Issue: When an AI-generated … (read more)

Hello,

I am reporting a performance issue specifically related to Google Search's AI features (AI Overviews) in Firefox 149.0.2 on macOS.

The Issue: When an AI-generated summary appears in Google Search results, GPU usage spikes significantly, reaching up to 212%. This causes the laptop to overheat and triggers high fan speeds.

Critical Comparison:

Firefox 149.0.2: Extreme GPU load and performance degradation when rendering Google AI elements.

Google Chrome 147.0.7727.56: Works perfectly with normal GPU usage under the same conditions.

Tested on two different MacBooks: MacBook Pro (A1502), 16GB RAM, i7 (2015) — OS: macOS Monterey. MacBook Pro (MMQX3), 64GB RAM, M1 Max (2021) — OS: macOS Sequoia (15.x/Tahoe).

Open 2 54

Printing Adobe Acrobat documents recieved by email

I use Firefox as my Browser. I have read about and activated, I think, VPN. When I receive emails with Adobe Acrobat documents attached, I cannot print the documents! Gui… (read more)

I use Firefox as my Browser. I have read about and activated, I think, VPN. When I receive emails with Adobe Acrobat documents attached, I cannot print the documents! Guide me to how to print Adobe Acrobat documents received by email, please.

Open 1

The vpn beta button on the top right hand corner is there for me but I try and turn it on and it says "Couln't connect to VPN. Try again in a few minutes".

The vpn beta button on the top right hand corner is there for me but I try and turn it on and it says "Couln't connect to VPN. Try again in a few minutes". This continu… (read more)

The vpn beta button on the top right hand corner is there for me but I try and turn it on and it says "Couln't connect to VPN. Try again in a few minutes". This continues to happen. I have already went throught the step to turn this feature on with the code that the article refers to and that it is on but it still won't turn on. How do I get this to work. I know it works because when I initionaly it was working but now it doesn't work.

Open 2 1

Why can't I get into CNBC.com like I did for many years?

We had a power outage in our area. Afterwards when the power was back on I could no longer get CNBC.com to work properly. It kinda opens but nothing goes live nor do th… (read more)

We had a power outage in our area. Afterwards when the power was back on I could no longer get CNBC.com to work properly. It kinda opens but nothing goes live nor do the videos play. If I switch to Chrome everything works, but I like Firefox! Lynn Nichols

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Time zone stamp for emails using Firefox is incorrect. Computer is correct, time zone for Safari is correct

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when usi… (read more)

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

Solved 1