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internet banking

Hello, Our ABN AMRO bank payments suddenly stopped working for a number of weeks. I cannot make any payment. ABN AMRO is compatible with Firefox. This has always worked … (read more)

Hello,

Our ABN AMRO bank payments suddenly stopped working for a number of weeks. I cannot make any payment. ABN AMRO is compatible with Firefox. This has always worked well.

Please help me.

Thank you!

Asked by steef1 6 days ago

Last reply by cor-el 6 days ago

stubborn cached web content

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit.… (read more)

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Asked by S+x2Yn8 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Crashed Drive: What folder/file contains my Thunderbird info (folders, layout, etc)?

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appda… (read more)

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Asked by mark550 1 month ago

Last reply by david 6 days ago

F.Y.I.: Charter / Spectrum "dropped" Thunderbird

After having trouble sending email with Thunderbird, I contacted Spectrum, a.k.a. Charter , support. It turns out, Spectrum will no longer connect with Thunderbird: "Th… (read more)

After having trouble sending email with Thunderbird, I contacted Spectrum, a.k.a. Charter , support. It turns out, Spectrum will no longer connect with Thunderbird:

"Thank you so much for your patience! I was doing some research and Spectrum is not allowing links with thunderbird server as of March 2024. You can use spectrum email on apple mail or outlook going forward but thunderbird email linking has been eliminated."

Thought you would like to know.

By the way, I'm using Linux (KUbuntu 22.04).

Asked by Marathon 1 week ago

Last reply by david 6 days ago

Tahoo Mail attachments

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be… (read more)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Asked by upensaraiya 1 week ago

Last reply by jonzn4SUSE 1 week ago

Tab crash

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox … (read more)

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

Asked by Stray_Horne 1 week ago

Last reply by Paul 1 week ago

Firefox preferred web browser

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalle… (read more)

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalled it 3 times.

How does one fix this problem?

Gordo Weitzel Metro Vancouver, BC CANADA

Asked by Gordo 1 week ago

Last reply by cor-el 1 week ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 5 months ago

Last reply by CommandrX 1 week ago

proble with thunderbird message

I get this full screen message wants to access your google account. This will allow thunderbird to read ... ... by clicking allow ... I can't see allow and can't ch… (read more)

I get this full screen message wants to access your google account. This will allow thunderbird to read ... ... by clicking allow ...


I can't see allow and can't change the size of the screen

Asked by elliotcramer 1 week ago

Last reply by david 1 week ago

Can not do video call on Facebook from this browser

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do … (read more)

When I click on certain name on my friends list to do a video call when I click the camera on the message page, it says: Can not do video calls from this browser. So do some do not. I disabled all addons and still it says the same error. Is it because of Facebook encryptions? I also could before. So what now?

Asked by Mary 1 week ago

Last reply by marry shah 1 week ago

Can't receive/send email

I have used Thunderbird for Windows for probably 15 years at least. I change my password to my AT&T email address and have not been able to use Thunderbird since (Ma… (read more)

I have used Thunderbird for Windows for probably 15 years at least. I change my password to my AT&T email address and have not been able to use Thunderbird since (May 2). It ask for password but when I input my new password it cannot connect. I deleted stored passwords and now none of my email accounts work. I have been forced to switch to Outlook, but would like to be about to use Thunderbird. A friend that I help with computer issues had the same problem several months ago. She changed her Roadrunner password and has not been able to get email via Thunderbird since. She only has one email address, also forced to use different email program. Why did it quit working because we changed passwords?

Glen Midkiff grm1943@gmail.com glenmidkiff@att.net

Asked by glen Midkiff 1 week ago

Last reply by david 1 week ago

Search filters are missing from YouTube when using Firefox, but they appear in Chrome.

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome s… (read more)

YouTube's search filters are missing when I use Firefox, but they work when I use Chrome. Is anyone else having a similar problem? (The images show the working Chrome site.)

Asked by karen113 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

View-only mode for a webpage (not Reader Mode)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page. This c… (read more)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page.

This could also be considering having a form etc in draft form as view-only so you go into "View Only Mode" and work the webpage as a reference etc. without having to worry about any accidental submission or mistakes.

If someone knows of Add-ons or how we can achieve it with FF, it would be much appreciated. Posting, since I expect to have this case often.

Asked by Abhishek Purushothama 1 week ago

Last reply by TechHorse 1 week ago

Autofill on Android - can't select my country!

I just switched over from Chrome and am setting up my browser, and it seems I cannot select my country for an Address in Autofill? Wtf is that about? I'm an American who … (read more)

I just switched over from Chrome and am setting up my browser, and it seems I cannot select my country for an Address in Autofill? Wtf is that about? I'm an American who lives in Australia (dunno if it matters but I use US English) and my residence is in Australia. But the only two countries selectable are US & Canada... As if there are no other countries out there in the world where people live. How do I fix this? It's incredibly frustrating not to have, and makes zero sense to me why it would be a restriction - I have never seen any other use of countries in a form where it is restricted.

Asked by Will 1 week ago

Last reply by Paul 1 week ago

want old email box back, new inbox sucks.

The new inbox format is similar to Apple inbox. I used Thunderbird because, in my opinion, the inbox layout was much better than Apple mail inbox which is one of the pri… (read more)

The new inbox format is similar to Apple inbox. I used Thunderbird because, in my opinion, the inbox layout was much better than Apple mail inbox which is one of the primary reason I use Thunder bird. Is there a way to go back to the previous inbox version?

Asked by b9btpzrmsn 2 weeks ago

Last reply by Matt 1 week ago

Thunderbird - When I move an email it does not go to the new folder, it disappears. Ctrl-Z (in the same session) will bring the message back.

Thunderbird. When I move an email it does not go to the new folder, it disappears. Ctrl-Z (in the same session, only) will bring the message back. This is a serious and … (read more)

Thunderbird. When I move an email it does not go to the new folder, it disappears. Ctrl-Z (in the same session, only) will bring the message back.

This is a serious and fundamental problem for an email reader. And there is no direct channel for getting help with such a fundamental problem.

The messages are not misfiled, they do indeed disappear. Thunderbird 115.11.1 (64-bit) on Windows 11 Pro 10.0.22631. OUTLOOK does not do this with the same mail accounts.

Asked by carl28 1 week ago

Last reply by Matt 1 week ago