All Products Support Forum

If I right-click on any photo or item in the explorer and choose "share", the mailadresses that show up as options in the "share window" is not associated with Thunderbird, but with Outlook. I have tried every solution I have found on the net, incl. making sure TB was chosen as the mail client for any file type, removing any leftovers from outlook and from registration data base, but still only adresses connected with Outlook shows up (and I can see that it is from an old mailing list, that does not include more recent contacts). So why does the share windows not have assess to Thunderbird and its mail adresses?

Yesterday I was hit with what I understand is a mail or spam bomb in my work email. From 5am to 10am i received 1,400 emails from all random sites. Today i already received 200 emails. This is very stressful searching through these to find actual legit emails from my customers. Speaking to one of my employees this happened to they said they had to close their account and open a new one because the emails never stopped coming. I have had this email for 17 years and it's associated with many business accounts and website contacts so it's not feasible for me to change emails. Is there a way to filter these directly to the junk or spam folder so they don't hit my inbox? Or something else you can recommend to block these? please help

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

A bit of an odd request, I know, but I'm trying to send encrypted email from Thunderbird such that only the recipient, and not the sender (me) can access the message once it has been sent. I direct Thunderbird not to save a copy in the "Sent" folder when I do this, but Thunderbird still encrypts the message such that my personal key can decrypt it. Is it possible to send a message that can only be decrypted with one key? I have access to the recipient's private key, if that helps.

Hello everyone. I have just installed version 115.11.1 (64 bits) on my PC. The fonts of the incoming mail messages display strangely and change when I move the mouse over them. Attached are two screenshots of the same messages at two different times: https://mega.nz/file/vZtlBCSa#Hi_C1bjz4NNvG5WPfqSam1eefv7BHvF4bGv6VWNDZ8g

The rest of the programs and windows display normally. The problem only exists in Thunderbird windows. Does anyone have any idea what the problem is? Could a graphics card at the end of its life be at the root of the problem? Thanks.

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearing cookies, history and cache. I changed enhanced tracking but nothing stops this. Are there any suggestions to repair this or could it be a bug? I work on Windows 10. Please help.

Thank you.

I keep getting the following error when trying to get into my websites:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: < 2345399105916549715>

This has occurred recently after I had a very short power outage. Firefox has been acting weird ever since.

On many online forms, Firefox substitutes a dash " - " when I type a "9" . I cannot figure out why or how to override this. I am runnning Mac OS 10.13.6 (high Sierra)

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. If I can't fix this,will have to quit using Firefox.

Hello,

FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form)

Windows 10, fully updated with the latest firefox version. Email program is MS Outlook through my employer. Email notifications are overwhelmingly loud if the global volume is sufficient for viewing content. Playing with the volume mixer doesn't help. I have searched for solutions online, and every suggested fix entails features or options that are not available on my system. Please provide complete instructions for Windows 10. Please respond to lanzcc@potsdam.edu

SECOND PROBLEM

Submit button on page https://support.mozilla.org/en-US/questions/new/mozilla-account/form never succeeds.

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit.

The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages.

Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail.

Thank you so very much for any help.

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

I'm a keyboard only / screen reader user. I have been using thunderbird for a week and love it. I use the portable version. Anyway, is there a way to rearrange my email accounts without dragging? when I add an account I want it to not appear at the bottom of the list. could there be a way to rearrange said accounts either with a keyboard, or via a setting to move up and down the account via buttons and have it take effect in the tree view? I've been looking for such a solution for a while now. If not, might there be an add on I can use which can aid in doing this? thanks.

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to another website. Also, the middle part of the privacy screen keeping changing.

Firefox is not secure because there is something going on every day with the settings. They keep changing on me.

In other browsers, I can open a Facebook page to view information. I didn't use the Facebook app, not do I have an account. I just access contact information.

I tried Firefox settings to never open links in apps or ask first. That didn't change anything.

How can I access or view a Facebook app in Firefox Mobile for Android beta?

I want to use Firefox, but other browsers will allow me to open Facebook pages to see the information I need.

Thank you for any help.