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Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 1 month ago

Last reply by cor-el 2 days ago

Sudden Firefox error (code: 0xc000185). Please help!!

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unab… (read more)

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unable to open it for some reason. It did get fixed that same day somehow, though for a short while, as I was faced with the same error message again today and once again haven't been able to open my browser, much to my frustration.

I tried searching about it on the internet, but didn't find anything of help – most videos about it refer to a mistake on the Windows OS with the same code (0xc000185); asking around to people I knew didn't do much, either.

Today I tried a bunch of stuff to see if it resolved my problem in any way, such as: 1. Restarting my laptop (didn't work); 2. Installing both suggested and optional updates available to my Windows version (put me at ease a little, but still didn't work); 3. Searching for malware (antivirus didn't find anything, so I'm thankful this one didn't work); 4. Verifying system files with 'sfc /scannow' (all was good, so it didn't work);

I was also going to try doing a 'chkdsk /f /r', but I didn't have time to, as I had to leave for something. There are also other things such as creating another profile, which I'm considering; updating Firefox, which I can't do because I can't open the browser to check if there are any updates; and reinstalling Firefox, which I'm slightly afraid to do and will leave as a last resort because I don't want to risk accidentally doing it wrong and losing all my history, bookmarks, etc.

Any help would be incredibly welcomed. Thanks in advance.

P.S.: The text on the error message reads (translated from PT-BR): "The app couldn't be started correctly (0xc0000185). Press OK to close the app." Sorry if the photo isn't very good.

Asked by Danbert 3 days ago

Last reply by cor-el 2 days ago

crashing browser

WHY THE F IS MY FIREFOX CRASHING EVERY DAY FOR THE LAST MONTH? WHAT IS GOING ON< AND HOW CAN I CORRECT IT? THIS IS A HORRIBLE EXPERIENCE, AND IF IT CAN'T BE FIXED PL… (read more)

WHY THE F IS MY FIREFOX CRASHING EVERY DAY FOR THE LAST MONTH? WHAT IS GOING ON< AND HOW CAN I CORRECT IT? THIS IS A HORRIBLE EXPERIENCE, AND IF IT CAN'T BE FIXED PLEASE TELL ME A BETTER BROWSER>....

Asked by R Key Co 3 days ago

Last reply by Paul 3 days ago

Lost Privacy/Security folder

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application suppo… (read more)

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application support. Then disscovered that the 'Privacy/Security' folder in both the laptop and Mac Pro were now empty. Nothing else affected. Went into TimeMachine and restored the entire Firefox folder from a recent backup. Privacy/Security folder not restored. Anyone have any ideas?

Asked by Citroenfan 3 days ago

Last reply by cor-el 3 days ago

Right-Click Context Menu Pops Up in Wrong Location - Linux Mint (Cinnamon)

Looking for a fix on a right-click issue that I keep having... When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cu… (read more)

Looking for a fix on a right-click issue that I keep having...

When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cursor position. Attached image shows a right click on the text box in the right browser window triggering a popup in the left browser window.

This most frequently happens when:

  • Multiple windows are open AND
  • The window being right-clicked on is "snapped" into place (by dragging to the side of the screen)

Error seems to occur most frequently on windows snapped to the right-hand-side of the screen.

Context menu placement is offset by an arbitrary amount determined at time of window-snapping. E.g., moving the cursor down 1 inch in the example image below will move the menu down 1 inch as well. Un-snapping the window, and re-snapping can adjust menu-cursor-offset distance.

Asked by Matt 3 days ago

Last reply by cor-el 3 days ago

Secure Connection Failed

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This… (read more)

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This only happens in 'Firefox', 'Microsoft Edge' and 'Google Chrome' load without any issues. I have the same problem on PC and Android. I have tried everything that I could from the information I received on the internet and here in the help forums, from disabling proxy, firewalls, on the browser and on my PC. I have added exceptions to HTTPS, disabled 'Enhanced Tracking Protection'. Nothing seems to work. If you could help me this would be greatly appreciated, as Mozilla Firefox is my trusted browser. Thank you very much.

Asked by DTS 3 days ago

Last reply by cor-el 3 days ago

PDF viewer not displaying/displaying artifacts

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays… (read more)

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays moved text over what was previously displayed. Does not appear in screenshots. One of the images shows what the pdf looks like prior to scrolling, and one after.

Asked by alanyu08 4 days ago

Last reply by jonzn4SUSE 3 days ago

logs flooded with push.services.mozilla.com connection requests despite feature disabled

Help me stop the DNS log flood with connection requests to push.services.mozilla.com which are blocked. dom.push.connection.enabled = false dom.push.enabled = false S… (read more)

Help me stop the DNS log flood with connection requests to

push.services.mozilla.com

which are blocked.

dom.push.connection.enabled = false dom.push.enabled = false

Seems a tad deceptive. UI settings for notifications has none allowed and new requests blocked.


On a related note I would like instructions to have the browser cease attempted conversations with these resources

firefox.settings.services.mozilla.com shavar.services.mozilla.com content-signature-2.cdn.mozilla.net aus5.mozilla.org

All experiments disabled yet normandy.cdn.mozilla.net


If mozilla respects privacy why are not experiments opt-IN?


Thank you for your kind help

Asked by Cullin 3 days ago

Last reply by cor-el 3 days ago

I get bad request from the official Mozilla repo

I get bad request from the official Mozilla repo: Err:8 https://packages.mozilla.org/apt mozilla/main all Packages 400 Bad Request [IP: 34.160.78.70 443] Did t… (read more)

I get bad request from the official Mozilla repo: Err:8 https://packages.mozilla.org/apt mozilla/main all Packages

 400  Bad Request [IP: 34.160.78.70 443]

Did the URL change or smth?

Asked by szemawy 3 days ago

Last reply by cor-el 3 days ago

Choppy video on all sites

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would… (read more)

After SUSE-15.6 updated FIREFOX to 115.11.0esr, all sites show choppy videos. I have no idea why or what I can do to resolve the issue. If someone has an idea, it would be greatly appreciated

Asked by cllu 4 days ago

Last reply by jonzn4SUSE 3 days ago

Browser not allowing "conversations" feature to open in Yahoo Finance

I am unable to view "Conversations" within the Yahoo Finance Stock Quote portal. This feature displays real time discussion of the security and has thousands of responses… (read more)

I am unable to view "Conversations" within the Yahoo Finance Stock Quote portal. This feature displays real time discussion of the security and has thousands of responses. Noticed this when using the Microsoft 365 browser that this is not a problem. My PC is a Dell with Windows 10.

Asked by for1fred 3 days ago

Last reply by Agent virtuel 3 days ago

Wanting to access my bookmarks and passwords

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it. So now Im trying to log in with m… (read more)

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it.

So now Im trying to log in with my google account but when i want to restore my session(take back my data like bookmarks and passwords, all the "sync" thing you know) into my computer he says that I need to enter a "master password" refering to that one password i created randomly in 2021, or else, use a key something that i couldve created(I didnt, cause i didnt know the existence of it) to re-enter my session without erasing all my data, because yes, if i forgot the password it says that if i restore it, the data will be erased And with my only logged in device now broken i cant regain access to my data, i have a lot of my passwords of pretty much all my gaming accounts there(and more), and if u wonder how did i got to enter the account without having the possibility of activating the "sync" thing, i just entered with my google account as I do always, but just because i dont remember my very old now password, i cant get back my passwords.

So thats my problem, i hope that my english was understandable, and if u can respond in spanish it would be even more helpful for me but if not, its fine.

Asked by Dym gomez 4 days ago

Last reply by cor-el 4 days ago

Deleted Bookmarks automatically keep reappearing

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks a… (read more)

When I use 'Manage Bookmarks' and the Library to delete bookmarks and bookmark folders in addition to cleaning up duplicate bookmarks, the deleted folders and bookmarks automatically reappear in my Bookmark sidebar 1-2 hours later.

Initially, I had sync on but did not have Bookmarks checked for syncing. Deleted bookmarks and folders still reappeared. Then I turned off sync for this browser / machine. Deleted bookmarks and folders still reappeared.

I tried to see if there was a setting that enabled automatic restores of bookmark backups - but could not find one to turn off. I have tried refreshing the installation and starting again - using a one-time sync from another machine - but continue to be unable to permanently delete old / obsolete / duplicate bookmarks and folders.

I've also tried 2 Bookmark clean-up extensions. While I am able to delete duplicates and empty folders using these tools, 1-2 hours later they are back in the Bookmark sidebar.

Is there anyway to prevent the automatic restoration of the Bookmark Library?

Thank you

Asked by rmechsner 4 days ago

Last reply by cor-el 4 days ago

After update 126 "open previous windows and tabs" no longer works

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7 … (read more)

After update 126 "open previous windows and tabs" no longer works. It is checked but open tabs are not reopened when firefox is restarted. Using macOS Ventura 13.6.7

Asked by jamesjohnsonjr 4 days ago

Last reply by cor-el 4 days ago