All Products Support Forum

1 Yesterday I moved many MB of emails from Outlook to Thunderbird, now Tbird login to Outlook fails; password that works in browsers seems not to be accepted.

I suspect the drastically shrunk-in-size folders need compacting (which I was going to do today) but can not get to Tbird establishing a relationship to Hotmail (now owned by Outlook). I kept expecting Tbird to tell me it was compacting the whole Outlook Inbox, but it never did.

I tried clearing the cache as suggested. Ran troubleshooting but it merely displayed settings but no explanation.

Hotmail was my first email account (1995 or so), but Microsoft having bought it and it therefore now being subject to whatever inconsistencies they have introduced in the past year or so, I did what I did last night was the first step to moving emails off of their Outlook server onto my hard drive in advance of closing that account. Thunderbird seemed like the mos efficient way to keep emails while emptying their folders in Outlook.

2 If/When I get it back, I would appreciate advice on how to avoid this happening again.

Thank you.

Firefox does not allow website to access my location even though I keep allowing the website to access my location. I select the allow button and also did this both with and without the box checked to remember the decision. I also go into Settings - Privacy & Security - Location settings. I allow there. Nothing helps.

I have been receiving emails and newsletters from a number of companies for many years. Suddenly last December many stopped coming. I have been in touch with one in particular and I am still on their mailing list. I am unable to find anywhere I can check. And before anyone says check your Junk folder. I do that every day. It has gotten to the point where I will have to stop using Thunderbird. Where can I look to find out what is wrong.

Hello, After updating Thunderbird to version 115.11.1, messages are empty and contain no content. Messages that arrive after the update have content. How can I solve this problem because all messages in the folder received from before the update are empty.

More than half of the websites are broken when viewed in Firefox now E.g. theguardian, youtube. It takes way too long to load and most of the time it's only part of the page. The same websites work on Chrome and Edge without any issue.

And then I try to upload screenshots (.JPG) to this form and it doesn't work?

Hello There, I'm using thunderbird with two email accounts, Hotmail.com and Outlook.it but since some time now, some e-mails are no longer readable.... If I open the same e-mails on the Outlook website I can see it correctly...

Attached some examples

Thanks in advance

Andrea

Since moving from Ubuntu 20.04.6 LTS (Focal Fossa) to 22.04.04 LTS (Jammy Jellyfish) 2 days ago the appearance of my Email (from the Inbox) has changed. Not in a nice way. On the web I found ways to re-install Thunderbird (using the Thunderbird "Help" option) but that does not work anymore. Thanks, Teun.

When using amazon the login and page load times are excessively long. More often than not I can open MSN, load amazon, login, and find what I'm looking for before Firefox has completed signing me in or searching for an item. This is not a once in a while problem, it happens every time with amazon, some times worse than other times. Ive deleted and reloaded Firefox, cleared all history and tried as many other things that I could find online to try, none of which helped.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Opening messenger was not a problem in my firefox. But recently i cannot access my messenger anymore in firefox. Everytime I try to open messenger it crashes. But I can use messenger in private window. Can please someone give me a solution for this problem.

Thunderbird shows Hijri (Saudi Arabia Regional Date Format) no matter what Preference I choose in settings.

I've chosen the English (United States) Application Locale and restarted Thunderbird multiple times but in the header the date still shows in Hijri Format (1445-xx-xx). See attached images.

Am I missing something here? Couldn't find any clues in the config editor either. The version I have installed is the correct one (English US).

I am trying to use firefox to replace Google and their stupid ads. I got google calendar to auto load with firefox but not all my calendar activities. Can you please tell me how to get it to work properly. Thanks.'

I have recently been getting an error message when I open Firefox saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". This has been happening since I clicked on a mail in Mail to unsubscribe from a spam/phishing mail list, which seemed to result in me installing Firefox Private Browsing, which I had never subscribed to. I have tried uninstalling Private Browsing but there is no way of doing that. I have even uninstalled and then re-installed Firefox completely but I still have the same problem. Because of the problem I have now lost all my bookmarks and history, and am unable to create new bookmarks and history. I have been on the help forums and seen that I can Disable Private Browsing by going through my anti-virus (Avast), which I have not yet tried because what I would really like to achieve is uninstalling and not having Private Browsing on my Start menu, rather than simply disabling it. Anyway, would disabling it solve the bookmarks and history problem ? Can anyone give me the solution ? Thanks. As you may gather, I am not very techno so you would have to give me the idiot's version of any instructions or advice.

I would like to further secure my passwords but don't want to have to enter the primary password every time I start the browser. I would like it to only prompt me if a password is needed. I can go days without needing a password to be entered and open and close Firefox every time I use it. It gets tedious. Thanks!

hard drive failed on windows 10 pc, new drive put in & window 10 reinstalled with Edge browser (by experts) What do i do to get firefox browser as my main browser back with all my bookmarks etc & firefox VPN ?

Do I just download firefox installer & sign on & all bookmarks etc will be there?

Thank you for your help, Tony