All Products Support Forum

Since earlier today, every time I open firefox on my ipad it logs out websites. Even if I just logged in with the "remember me" option checked, and even if I close and restart the browser immediately the sites are already logged out again. I am NOT in private browsing mode and I'm using the latest version. I've also tried: - clearing cache - clearing cookies - clearing all website data - restarting the ipad None of these things have allowed sites to stay logged in for me. It seems to be a bug and it's currently making firefox totally unusable.

For the past couple of days the thumbnails on the youtube website has turned blank.

I have done some googling and have tried uninstalling extensions and restarting, I have cleared Cache/cookies and I've reinstalled the app alltogether. Nothing has so far has helped.

Any ideas?

Hello, recently switched over to Firefox. Whenever I exit Firefox and reopen it to search something, I am signed out of my Google account. If I refresh the page it signs back in. Is there any way to prevent this?

Hi,

I am using Firefox on Android and every few minutes it will just refuse to load the page. This doesn't happen in Firefox on my laptop so I don't believe it is an Internet speed issue. Often it will just not load and timeout. I usually quit Firefox and clear the cache and that seems to help temporarily but a few minutes later it's doing it again. It's becoming unusable at this point and I have read posts from other people with similar issues. Can we get this fixed in general please? I couldn't find a way to contact Mozilla about this.

Does anyone have any tips or settings I can change to eliminate or reduce this problem?

I'm on Android 13 and Firefox 122.0

Let me know if need any other info. Thanks.

I have noticed that mobile browsers (including Firefox Mobile) don't seem to give you the option to clear cookies and other website data on close while preserving website info/cookies of sites you want to keep logged into.

Is this a feature that will eventually be implemented in Firefox? Or is there some kind of limitation in Android/iOS that makes implementing this not possible or tricky?

I have been using Firefox for years with no problem but over the past 2 weeks it has been driving me absolutely crazy. I made absolutely no changes to the settings but every day it is logging me out of LinkedIn, Gmail, etc etc...sites that I use all the time. Totally annoying. Was this the result of some update? And more importantly, how can I fix it? Thanks!

I have searched in vain to find a way to keep cookies for a certain site on my android. Everything I see says to go to privacy in settings, but that doesn't exist on my phone's browser.

It's really irritating to have the site always send me an email, warning me that I have logged in, as well as insisting on texting me a code. Telling it to recognize my device does nothing if the cookies are deleted. (And, no, I'm not going to set it to always save all cookies when I choose "quit" on the browser.)

Please add this ability, Firefox! My computer browser has had the ability for years and years.

Lately, I've noticed whenever I visit https://outlook.office.com using the iOS version of Firefox, it keeps getting me to log back in. This is despite telling it to remember me.

The current workaround is to refresh the page and I'll be logged in. Anyone else getting this or know of a fix?

I assumed I posted this question before but I can‘t find it in the forums:

Since some time (2-3 weeks?) Firefox on iOS keeps „logging me oug“ from any website I use.

On google every time I have to consent again, on my news site I have to re-sign in every time to use my subscription …

I am not using the private mode nor have I set to clean everything after closing anywhere (or I don‘t know where to set this).

I am syncing with firefox sync and on my desktop all is just fine. But on iOS it‘s so annoying I am about to drop firefox.

Is there anybody who‘s got an idea what is going on or how I can change this? I uninstalled the App, it‘s automatically kept updated, newest iOS and newest firefox iOS version installed. Nothing helps and cannot find any setting explaining this.

Thanks in advance!