All Products Support Forum

To whom it may concern, Hi, I haven't been able to access this website for a couple of weeks and have never had any problems opening it in the past. Have contacted the bus company and they do not have any issues at their end. This is the error message I still continue to receive and don't know how to correct:

Unable to connect An error occurred during a connection to www.premierillawarra.com.au. • The site could be temporarily unavailable or too busy. Try again in a few moments. • If you are unable to load any pages, check your computer’s network connection. • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Hope to hear from you soon

Erika

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent hangups in fetching data across a pretty wide range of sites. Both my banking sites will not load after logging in to them, just spins and spins. Also some very general searches will not load any results for minutes at a time, I just give up and kill them. I've uninstalled/cleaned/reinstalled latest version, etc, etc. By comparison, these same data fetches in banking sites, etc, work dandy in Duckduckgo browser, which is also a heavy no-trace browser. This ominous to me as I really like Firefox and do NOT want to have to resort to Edge. Duckduckgo browser is very good but doesn't have nearly the menu or favorites sort of features that Firefox does. Can you investigate? This is typical Win 10 system in Lenovo i7, been working like a champ till just recently, no system changes. Thanks.

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser.

I installed the Opt-Out Google Analytics Extension on 9 June 2024. The intent was identify which of my applications are using Google Analytics by testing them and seeing which ones were broken.

Having done that I removed the Opt-Out Google Analytics Extension from the Firefox Extension list.

Unfortunately the extension remains active and continues to disrupt my browsing experience.

How do I remove this extension permanently?

Dave

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this for years and every time I picked a link in an Email it would open a new tab in my existing browser.

Now, regardless of anything I try it continues to open an new Firefox browser, with pages included since this started on the weekend.

What settings am I needing to make to correct this. I have gone through the config settings and selected 0 in the browser.link.open_newwindow.restriction with no success.

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed.

And yet, when I use Chrome or Edge, the downloads work fine, soooo - not sure what is going on.

Can you please assist? Thank you!

Firefox: 127.0 (64-bit) Windows 10

Firefox for Android doesn't handle captures very well it displays the captcha but it's so zoomed in, and it doesn't let you scroll left or right, that you can't see the submit button.

I tried reducing the zoom to 115 but didn't make much of a difference.

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Every time I try to make a comment to an article in Yahoo News, it gets rejected. I can't even post the word testing and it gets rejected. Attached is a screenshot.

When I reboot a Windows 10 computer and click once on the Firefox icon on the Taskbar, (1.) Firefox does not open full screen although when closed it was full screen. (2.) A second Firefox window opens with Yahoo on a Tab and also not full screen. Please fix!

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. You can't see what you're typing and when you go to images on google, all of it turns white. It happens to every website I go to, certain things turn white. Doesn't happen with Chrome, just Firefox. I've cleared the cache and data on it but that doesn't do anything. I've restarted my laptop and tried to make sure it wasn't my laptop that was the problem. I'm nervous to uninstall and reinstall cause I don't want to lose my passwords saved here.

Firefox is a very good browser that I have using for years on my computer and phone. But recently I found out that firefox having an abnormal battery drain issue on my Samsung s23. I went to search for related issue and found a related one this year, but a little difference from my situation, Firefox was draining the most battery on my phone and I was barely using it.(By bing translation)

Hi, Since the update today to 127.0 My sidebar bookmark will not load when I open Firefox. Here is what I have done so far,

Uninstalled Firefox and use the restore on reinstall. didn't work deleted the xulstore file in 3 location. didn't work Removed Firefox using Revo Uninstaller and installed from the local setup file. didn't work Uninstalled ad-ons that used the sidebar, IE Video DownloadHelper, Sync my account, and tryed the step above again. didn't work I use Revo again and did a search for any firefox file, deleted old firefox folder on desktop and any file I could find with a link to the browser. Reinstalled from local file.

When Firefox started this time there was no profile to log in my account "" password etc "", I did a test and the sidebar was working correctly. I then activated my account and the side bar stop working on restart. Not that I did a sync after removing a few ad-ons, see pic for left addons.

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing the tabs that I need. Is there any fix?

Hi,

I have an issue with color profiles that I'd like some help with. For my setup, I'm using a thinkpad with a wide gamut display running in fedora.

The issue is that an image exported from Darktable looks overly saturated in Firefox. I found I was able to fix this by specifying the color profile using the flag `gfx.color_management.display_profile`. However that profile is the OS default, and according to Firefox it should've been picked up when querying the OS.

How can I see what icc/color profile Firefox is using? Alternatively, what method is Firefox using to query the OS for its default profile? Thank you.

Hi,

I factory restarted my computer and reinstalled Firefox. When I signed into my Firefox account, all my bookmarks showed up but none of my tabs were loaded. I figured out how to load my tabs up from my previous session but all my bookmarks then deleted. I tried to re-sync but none of the tabs showed up. When I try to restore my bookmarks from the manage bookmarks library, it does not appear. I do not have a backup file for my bookmarks.

I woke up this morning to my home directory having been remounted as read-only (it has its own dedicated hard drive at /dev/sdd1). I ran e2fsck and things looked good, so I restarted and things were fine again.

However, whenever I open Firefox, it hangs for about 1 full minute before it goes haywire and renders the entire system essentially unusable since being able to access my home directory is vital. The following is visible in dmesg:

[ 2710.362946] Aborting journal on device sdd1-8. [ 2710.363000] EXT4-fs warning (device sdd1): ext4_end_bio:343: I/O error 5 writing to inode 10520593 starting block 44134769) [ 2710.363008] Buffer I/O error on device sdd1, logical block 44134513 [ 2710.363041] EXT4-fs error (device sdd1): ext4_journal_check_start:84: comm glean.dispatche: Detected aborted journal [ 2710.363048] EXT4-fs warning (device sdd1): ext4_dx_find_entry:1795: inode #9718667: lblock 2: comm Renderer: error -5 reading directory block [ 2710.363076] EXT4-fs warning (device sdd1): htree_dirblock_to_tree:1082: inode #9701223: lblock 1: comm Cache2 I/O: error -5 reading directory block [ 2710.800016] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm BgIOThr~ool #12: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.812447] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.884557] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.980923] EXT4-fs (sdd1): Remounting filesystem read-only [ 2711.049635] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152739] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152757] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D.

All other programs that I use daily do not cause this issue. No clue what to do here. LibreWolf works fine - that's what I'm using now that Firefox breaks everything and basically forces me to restart if I want to use my computer normally.

I cannot register a credit card at: https://www.retailservicescommercial.citi.com/USCRSF/CMLSVC/index.html?siteId=PLCR_HOMEDEPOT#sec/signon

I was told eventually after clearing cookies and site data and refreshing the webpage that it doesn't work properly with Firefox and that I needed to use Google Chrome or Edge.

Can this be fixed or not?