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account security issues

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites ent… (read more)

Hello Mozilla company. Sorry for this email but it's just a brief one. I'm thanking ghostery app extension for I believe it helps a lot tracking unidentified websites entering my account but I am not am expert to believe that I am safe now,with this query I would humbly ask for your help to assess and confirm if there is or nothing at all Any issues on my account. If you believe my message is not essential , please disregard this . Thanks and More power to Mozilla company

Asked by Ryan Jess Crave 12 hours ago

Picture in picture not working

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way… (read more)

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Asked by Raymond Boheme 3 days ago

Last reply by Raymond Boheme 12 hours ago

Afterpay in Firefox

For a very long time I have been using Afterpay successfully through Firefox. Since the last update of Firefox a few days ago, Afterpay has been failing to complete trans… (read more)

For a very long time I have been using Afterpay successfully through Firefox. Since the last update of Firefox a few days ago, Afterpay has been failing to complete transactions. This has occurred on 3 different sites. I contacted Afterpay and it appears everything is fine on their side. This morning, after another failure, I tried the same transaction through Chrome and it was successful. Paypal still works with Firefox without a problem but it seems there is a transaction glitch between Afterpay and this updated version of Firefox.

Asked by Gayle Dent 13 hours ago

Mozilla Firefox

Earlier I tried to open firefox to go on the net and Bing came up. I uninstalled Firefox and reinstalled and the same happened. Then I deleted the Firefox folder fron the… (read more)

Earlier I tried to open firefox to go on the net and Bing came up. I uninstalled Firefox and reinstalled and the same happened. Then I deleted the Firefox folder fron the hard drive and then reinstalled Firefox again. This time it opened correctly. I can only assume but don't know, the Bing thing came about through one on the windows 11 updates. How can I stop this from re-occuring or can I? I only ever use Firefox, its just the best, thank you.

PS: I did have Firefox as my default browser but Firefox still became Bing. Lis

Asked by lizelwell 14 hours ago

userchrome.css

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also look… (read more)

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Asked by AIVAS 4 days ago

Last reply by AIVAS 17 hours ago

  • Solved

Firefox is very slow after reinstall - tried all troubleshooting

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform … (read more)

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Asked by history1962 1 day ago

Answered by history1962 18 hours ago

mozilla for Mac is opening a settings tab whenever i click on an autofill suggestion.

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I cli… (read more)

whenever I am filling out an online form that requires basic info, Firefox prompts the common info that I have input in the past via the Auto-fill feature. Whenever I click on the suggested information, a new settings tab opens and switches my screen view to that tab. This didn't happen prior to the most recent update and has made filling out various forms extremely tedious and frustrating.

Asked by lebennett1621 18 hours ago

MFA Dropbox website

I have a fresh install of firefox on a fresh install of windows 11. I am trying to login to my dropbox account and when I get to the MFA page the "Continue" button does n… (read more)

I have a fresh install of firefox on a fresh install of windows 11. I am trying to login to my dropbox account and when I get to the MFA page the "Continue" button does nothing.

There are no add-ins installed in firefox and I tried it in safe mode as well. I turned off enhanced tracking protection. The site works fine in firefox on another machine. It works in other browsers on the same machine.

Dropbox support seems to be unwilling to help, they just told me to use a different browser.

Asked by boxcarjim 18 hours ago

Latest version of Firefox 126 -- I need to be able to turn off ZSTD

We use a firewall that doesn't support the ZSTD standard yet so I need the ability to turn it off on the Firefox browser. I haven't figured out how to do that yet since … (read more)

We use a firewall that doesn't support the ZSTD standard yet so I need the ability to turn it off on the Firefox browser. I haven't figured out how to do that yet since the new version came out with support for it this week. (We have turned it off for Chrome based browsers already.) It tends to break a few of hte websites we are using.

Thanks.

Asked by jody.burkett 18 hours ago

Gmail on a Windows laptop using Firefox

Since last "update" of Firefox for Windows v126.0 I can no longer access Gmail keep getting this Error code: PR_END_OF_FILE_ERROR can access my Gmail account on my ph… (read more)

Since last "update" of Firefox for Windows v126.0

I can no longer access Gmail

keep getting this Error code: PR_END_OF_FILE_ERROR

can access my Gmail account on my phone using Firefox for iOS but not the laptop, what changed with the Firefox 126 update? what am I missing?

Asked by Pete 18 hours ago

I have to sign into my Firefox account everyday. Password not avialble till sign in.

So I been using Firefox forever until February when I noticed that all my saved passwords were not available and I had to sign on to my account every-time I brought my la… (read more)

So I been using Firefox forever until February when I noticed that all my saved passwords were not available and I had to sign on to my account every-time I brought my laptop up. I tried everything i could think off or read but nothing works. I do shutdown my computer using Glary but I have turn off all cleaning of Firefox. I want to go back to Firefox but can't seem to get past signing on every-time to my account to get full access. Any thoughts on what I need to do?

Asked by h1jk1 19 hours ago

FILES WITH IP

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connec… (read more)

I found a file that has an IP address at the top of it. And the IP address is from China. recently my email address showed up on dark web. Do you think It could be connected. and is hack?

Asked by LAURA HANNAH-BECKWITH 19 hours ago

Nuance Dragon 15 web extension for Firefox

Nuance Dragon 15, my speech to text software, periodically opens a window and says restore privileges to the Dragon web extension for Firefox to improve performance. Howe… (read more)

Nuance Dragon 15, my speech to text software, periodically opens a window and says restore privileges to the Dragon web extension for Firefox to improve performance. However, the fix it button is inactive and Firefox has never seemed to have heard of this web extension and denies all knowledge of it so the cycle continues. Has anyone else encountered this novel issue, please?

Asked by tonyandjowalden 20 hours ago

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 23 hours ago

Last reply by Agent virtuel 20 hours ago

Add shortcut button disappeared

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has c… (read more)

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

Asked by Barbara D. 1 day ago

Last reply by Barbara D. 21 hours ago