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firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 1 week ago

Last reply by FredMcD 6 days ago

Firefox crashing / not opening on startup.

Dear whoever it may concern. I am having an issue regarding Mozilla Firefox. Since restarting my pc I have been unable to launch Mozilla Firefox as it keeps crashing on s… (read more)

Dear whoever it may concern.

I am having an issue regarding Mozilla Firefox. Since restarting my pc I have been unable to launch Mozilla Firefox as it keeps crashing on startup. I have tried various different 'solutions' such as manually deleting Firefox from Program Files and Program Files (x86). As well as this I have also located and completely deleted Firefox from my Local files on my pc. After doing this I tried a fresh install and still the application does not open.

No crash dialog has been left behind and I am unable to access the application to check through Firefox itself.

Below I have linked a video which shows the problem I am having in hopes that someone will be able to help.

Regards.


https://youtu.be/f1LV62d1dqY

Asked by georgerowland1 6 days ago

Last reply by jonzn4SUSE 3 days ago

Firefox won't find some web sites, other browser do just fine

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable… (read more)

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable modem or ISP.

Asked by updates 2 days ago

Last reply by cor-el 1 day ago

Cannot send or receive emails.

Please help!! I cannot send or receive emails in Thunderbird. This happened about a week ago and I have talked to the AT&T techs and none have been able to fix the pr… (read more)

Please help!! I cannot send or receive emails in Thunderbird. This happened about a week ago and I have talked to the AT&T techs and none have been able to fix the problem. I love the Thunderbird email and have used it for many years without a problem, until now. Thanks in advance for your help. PS: I am using the 78.5.0 64bit version.

Asked by Travis Prater 4 months ago

Last reply by Wayne Mery 4 months ago

  • Solved

Firefox blocks a bank account

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on… (read more)

Firefox blocks a bank account. Bank says it is not their fault. Bank account can be accessed using a different browser. Bank account can also be accessed using Firefox on another computer. Tried to refresh Firefox and gained access to the bank account but it worked only once or twice before Firefox went back to blocking it.

Asked by wfoley1542 4 months ago

Answered by FredMcD 4 months ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 2 months ago

Last reply by tzikis 2 months ago

Firefox printing problem

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Err… (read more)

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Error, An error occurred while printing." If I do attempt to print to a PDF, the result is a malformed file that throws a sharing violation if I attempt to view it before closing Firefox.

I have tried all the various reset printer config settings on the help page Mozilla printer help , and even tried reinstalling FF. Everything else is OK.

Suggestions are welcome.

Asked by drmdemmer 2 months ago

Last reply by fredex 3 weeks ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Drew_Mac 2 weeks ago

Thunderbird system integration use thunderbird as the default client poping up on every lauch. (win7)

Hello Every time I launch Thunderbird v78.9.0 (64-bit) I get the pop up about making Thunderbird the default. If I click on set as default and then close Thunderbird the … (read more)

Hello Every time I launch Thunderbird v78.9.0 (64-bit) I get the pop up about making Thunderbird the default. If I click on set as default and then close Thunderbird the same pop up will come up.

If I go to Tools > Options > General > System Integration > Check Now. The E-Mail is un-ticked. If I tick it and click set as default I still get the same problem.

Asked by Icepick1337 1 week ago

Last reply by sfhowes 1 week ago

Images double-pasting when composing gmail message

Starting on Sunday 3/21, pasting an image into a gmail message in Windows 10 from Firefox 86.0.1 double pastes it. Two images, not one. Pasting text results in a single… (read more)

Starting on Sunday 3/21, pasting an image into a gmail message in Windows 10 from Firefox 86.0.1 double pastes it. Two images, not one. Pasting text results in a single paste, as would be expected. What's wrong with image pasting?

Appears to only happen in Firefox. Tried with Edge and composition worked fine.

I found that high-lighting an Image -- (NOTE: "jpg" -- ====> NOT ".png") and then COPY, followed by a PASTE into Gmail produces the correct ONE image.-

However, if the Image is ".png", and I move cursor OVER the Image, then Right-Click, select COPY Image and then go to Gmail and issue either a CTRL+V or PASTE, I get 2 images.

https://support.google.com/mail/thread/103422010

Asked by ariariari 1 week ago

Last reply by cor-el 1 week ago

After repairing firefox he loose all my password and Id need HELLLLLLLLLLLP

Good morning at all I was repairing Firefox after a problem with a virus, and normally it keep all the password but this time nothing and i have so many password that i n… (read more)

Good morning at all

I was repairing Firefox after a problem with a virus, and normally it keep all the password but this time nothing and i have so many password that i need your help to recover asap all thank you

Asked by philbillet 1 week ago

Firefox crashes by printing

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs. Crash report as follow… (read more)

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs.

Crash report as follows:

bp-97161149-3820-4453-bf2e-7ef770210403 03.04.21, 14:54

Who can help me ?

Thanks

Asked by rolamprecht 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 week ago

Cannot display Firefox Window from the start bar after minimizing

I had Firefox open with multiple tabs and minimized the screen by clicking on the upper right-hand corner's minimize symbol (looks like a dash). I am now unsuccessfully t… (read more)

I had Firefox open with multiple tabs and minimized the screen by clicking on the upper right-hand corner's minimize symbol (looks like a dash).

I am now unsuccessfully trying to redisplay Firefox to continue researching my topic. Alt + Tab selection displays the window but selecting does not display it. I move the mouse to get the Start Bar to show up, then I move the mouse on top of the Firefox icon and a smaller than usual Firefox window displays beside the Start Bar. I tried to click on it to select it and display it as I usually do but, it just does not display in full or small size. I have been able to open another Firefox Window in "regular size" that works (but I need some info on the one that does not maximize) and am sending this question using the recent Firefox Window. I have tried successfully to Show All Bookmarks (only because I was just trying to see if clicking on a bookmark there would make the window display).

This may be a Windows issue. I do not know...  :o( Help?

Asked by lflluch 1 week ago

3D browser programs show up black

3D programs on my computer aren't rendering. Things like 3D graphing calculators, Google Earth, in-browser games, and other 3D model type programs are just showing up as … (read more)

3D programs on my computer aren't rendering. Things like 3D graphing calculators, Google Earth, in-browser games, and other 3D model type programs are just showing up as a black screen. Whats even weirder is that the 2D version of the graphing calculator still works (on firefox), regular google maps works, as well as software and games downloaded on my computer, and the same websites in other browsers (the 3D calculator still works on Edge), so its not a graphics/hardware or flashplayer problem. Firefox is up to date, and i can't think of anything else to try Attached: examples of different 3D models I could find that aren't working, Geogebra 3D calculator, some 3D molecule models, and a model of some arduino stuff from TinkerCAD.

Asked by candlanddanny8 1 week ago

A web page is slowing down your browser.

Having a problem with ebay pages "a web page is slowing down your browser" I have never had this problem before. It seems I can not make it stop. Even when I click on s… (read more)

Having a problem with ebay pages "a web page is slowing down your browser" I have never had this problem before. It seems I can not make it stop. Even when I click on stop it it just keeps coming back. Ebay has become useless, all other sites work fine. Do you have any suggestions for me?

Asked by rutz33 1 week ago

Last reply by tjn21 5 days ago

no blocked sender list

My memory isn't what it use to be. Without a blocked sender list I have no idea what is going on. Mozilla didn't finish the product ? … (read more)

My memory isn't what it use to be. Without a blocked sender list I have no idea what is going on. Mozilla didn't finish the product ?

                                                              Bob Corbin

Asked by bubaboo 1 week ago

Last reply by Matt 6 days ago