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  • Solved

Other Bookmarks popped up in Toolbar

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Book… (read more)

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar?

Asked by BigMetalWally 1 week ago

Answered by cor-el 1 week ago

Firefox keeps automatically updating, even when I've clicked in settings to check with me before updating

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download th… (read more)

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated!

Asked by PNW_MWS92 1 day ago

Could not log into bank account in Firefox browser, until after I had to switch to another browser to login??

I was not able to check my bank account in Firefox browser because, there are two pages to login through, one is for username, the second for password, but after entering… (read more)

I was not able to check my bank account in Firefox browser because, there are two pages to login through, one is for username, the second for password, but after entering password, and clicking submit, it does not load the page, it just sits there doing nothing at all.... I then tried it in Chrome browser, but it did the same thing, so I thought maybe the site was having problems, but a quick Google search for isitdownnow showed that the site was up and running fine. Next, I tried it in Safari browser, and it worked. After that I opened Firefox again, and tried again, but it worked this time. Can anyone explain this to me?? Thanks in advance!!

Asked by zlloyd2 4 days ago

Last reply by FredMcD 4 days ago

Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firef… (read more)

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

Asked by jrichardbehun 2 days ago

Parler.com

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefo… (read more)

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefox. It worked a week ago, not now. Any suggestions?

Asked by nightwriter1 3 months ago

Last reply by Chris Ilias 5 days ago

  • Solved

Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try a… (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 3 days ago

Answered by WaffleToaster 3 days ago

How to use?

I downloaded your app but can’t seem to get off the support page. I just want to get to the screen that allows me to search on the browser...? Not sure why this is so h… (read more)

I downloaded your app but can’t seem to get off the support page. I just want to get to the screen that allows me to search on the browser...? Not sure why this is so hard.

Asked by ann.farah 1 week ago

https://www.speedtest.net/

This is a odd one. i know it has work before , i have use Firefox for many years. so something most have change this. its not that the speed is lost is more a Firefox ju… (read more)

This is a odd one. i know it has work before , i have use Firefox for many years. so something most have change this.

its not that the speed is lost is more a Firefox just sho or think it is. ( Browser issue only. ) https://www.speedtest.net/

Work fine with chrome and MS EDGE and MS app store. with sppedtest from

and i know it did work from the past, because i know i have tested with it, but i bet a update or something cause Firefox to do this.

the bandwide is there , its just Firefox that half the speed in the Browser. this is not even about slow , but i bet other firefox user will not know that, and problem is also when did this happend, before it was show in the browser.

Asked by iceira 3 days ago

  • Solved

Certificate Issue - Google & Amazon

Hello all, Since this morning I'm having a huge issue in FF: I can not connect connect to many websites such as google, facebook, amazon... SEC_ERROR_UNKNOWN_ISSUER It c… (read more)

Hello all,

Since this morning I'm having a huge issue in FF: I can not connect connect to many websites such as google, facebook, amazon...

SEC_ERROR_UNKNOWN_ISSUER

It comes from a certificate issue emitted by DigiCert, It is the DigiCert Global Root G1A. Yet this certificate does not exist, in DigiCert database. And worse, on their dignostic tool, the websites use the DigiCert Global CA G2 I could not bypass the certificate acceptance because of HSTS protocol. I looked at the clock, no problem. I used chrome, it worked.

I found a way to work around this problem: I went to about:config and put the security.enterprise_roots.enabled on TRUE.

I could connect again to websites.

BUT, not I have an additional issue: I can not log-in in amazon. I can be on the website, but when I try to log-in, nothing happen. No error message. Nothing. Just an infinite search time (the dots in the tab are moving back and forth). It send a request to fls-eu.amazon.com and it never arrives.

I also tried on Chrome, perfect. So this is typically a FF problem. And I'm stuck...

Do you have any fix? (I really do not want to switch to Chrome...)

Asked by trollghal 1 week ago

Answered by trollghal 1 week ago

Problem with popup

I refreshed my browser (84.0.2) 64bit, and now I can't save passwords because when I try I get a popup asking for a lockwise password. I have not implemented lockwise s… (read more)

I refreshed my browser (84.0.2) 64bit, and now I can't save passwords because when I try I get a popup asking for a lockwise password. I have not implemented lockwise so what do I have to do to get rid of the popup?

Asked by JimK 5 days ago

Missing "List all tabs" button when Firefox is maximized

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but W… (read more)

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but Windows OS Maximize Window), this button disappears. Seems like a bug; I can't think why you would want that button to be removed when the window is maximized.

Asked by jwdunham 2 days ago

Last reply by jscher2000 2 days ago

Windows 10 touch keyboard auto closes in Firefox

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyb… (read more)

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyboard when I need to type something.

My problem is that every time I click on the touch keyboard button (lower right corner of Windows 10) when in Firefox, the touch keyboard opens and then automatically closes. I think this is a problem with Firefox because the touch keyboard works fine in Edge as well as Notepad and other applications

my about:config osk settings are as follows services.sync.prefs.sync.ui.osk.enabled - true ui.osk.detect_physical_keyboard - true ui.osk.enabled - true ui.osk.require_win10 - false

The message that appears under ui.osk.debug.keyboardDisplayReason is the following ui.osk.debug.keyboardDisplayReason - IKPOS: Touch screen not found.

If anyone knows how to fix this, please help

Asked by reldahr 2 days ago

  • Solved

Unable to open Add-ons Manager from Firefox menu

I want to see/manage some added extensions on Firefox on my PC (Windows 7), but after clicking the menu button and add-ons icon appears a blank tab (about:blank), so I no… (read more)

I want to see/manage some added extensions on Firefox on my PC (Windows 7), but after clicking the menu button and add-ons icon appears a blank tab (about:blank), so I not only can't select Extensions manager, bur can't see anything there. Failed also to open Extensions & Themes from Menu - Options (about:preferences). Please advise how to proceed. Thank you.

Asked by tbimail123 5 days ago

Answered by FredMcD 4 days ago