All Products Support Forum

I am beyond frustrated (had to create an account to submit this) trying to install the 'Bypass Paywalls Clean (D) addon, where it's permission to install prompt covers the entire screen, without an option to scroll down to the bottom to install it (developer put all of the text from the description, in the wrong place, is what I suspect).

I Uploaded a video to youtube of this happening in Firefox version 123.1.0, apparently also impacting 124.0.

How can this be corrected? I attached a screenshot too.

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

Tried reading articles on mozilla's website to get some kind of Assistance or Direction on privacy protection however an add-on that was suggested from Mozilla and their site was reported as not secure please advise me of my next steps are really appreciate your assistance seems like lately since I've tried to protect myself more I'm becoming more and more vulnerable

What is Mozilla waiting for to improve their browser for iOS? By them allowing add-ons to work on iOS, they could gain significantly more market share, which they desperately need.

And I know extensions on iOS is possible because there’s a new browser that’s come out that allows you to install Firefox and Chrome extensions. Some are buggy, but it still works. It’s called Orion browser.

If Mozilla did it, they could probably come out with a better version.

How do i get the " search by image" "Browser add on " to work. I admit i don't know how to use it. Can you Explain how too use it . Please. I know it probably doesn't sound like a difficult thing too figure out, but it has been frustrating my attempts to use it. Please help before i Destroy my phone . Thank you.

Is there a setting that needs to be enabled in order for the iOS Firefox to translate a website? If not, there should be something that automatically does it if you need it to.

I am trying to install an adblocking extension on Firefox for iOS. However, it tells me I have to download Firefox to use the extension. When I hit download, it brings me to the AppStore page for the app, which shows I have it downloaded and can open it. What is it trying to get me to do?

I’ve been trying to install an ad blocker for FF on my iPad and I’m stuck in an endless loop. I navigate to the add on store and it says I have to install FF, even though it’s installed and set as default. The store has the “open” button, not install or download. I have a 5th gen iPad running 16.6. FF is at ver 117.0.

I ran across a bunch of posts about addons not working but they were from about 4 yrs ago. Here are some screenshots of what happens. Are addons prohibited on an iPad?

https://imgur.com/a/wsRruw4

Thanks in advance

'Lbold text'I have all my extensions uploaded to Dropbox, having a hard time figuring out what to do with them, especially the Facebook extensions. How do I get those to workin Facebook? I’m very confused!

I have downloaded Firefox from the App Store. Opened it using the icon on my iPad. Created an account to be able to get support. I need the video downloader BUT it keeps saying I need to download Firefox!??? I did. What am I missing?

I've noticed a large increase in ads in Firefox for iOS. Seems like it started about 6 months ago. The worst is Google ads that overlay functional parts of a website. Example is the home page and 10 day forecast page of wunderground.com.

The problem is definitely in Firefox. Firefox Focus doesn't suffer from these ads.

Thanks, Jeff

Is there any information on if the new EU regulations on side loading / alternative app stores will allow for non WebKit based browsers on iOS and iPadOS?

I keep hoping a way will pop up to get extensions working on iOS and iPadOS, and it seems being unbound from Apples App store may also bypass the WebKit regulation. Does anyone know more information about this?

When I try to install the LAstpass Extension for “FF on iOS” or Swisscows. I get to the exyensions page but it wants me to download Firefox. WHich is already installed on the iPad. So whats going on with your extensions and Firefox for iOS?

I just added the attached add-ons and now I'm being blocked from subscribed sites and others. I think it's related to Java Script as it says on the add-on No Script 11.4.21. How do I remove that add-on? Is there any others I should remove?

As of late in Firefox Android I cannot get any add on to install. I've temporarily disabled 'YouTube high definition' after some strange behavior and when I tried to reinstall it or ANY of the list of curated addons I get the same failed to install message. I can no longer download any of the addons and I can't seem to figure out why. I've restarted and cleared cache multiple times but it doesn't work. Any solutions?