Showing questions tagged: Show all questions
  • Solved

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Asked by mike741 1 week ago

Answered by jonzn4SUSE 6 days ago

  • Solved
  • Archived

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (read more)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Asked by jules 8 months ago

Answered by Logosor 8 months ago

autofill

Hi i use Mozilla at work, in logistics. When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty u… (read more)

Hi

i use Mozilla at work, in logistics.

When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty useful, and we have used it extensively...now for some reason it has just disappeared and we cant get back.

See uppploaded imgage, tried to follow the instructions,..... also in my edition there is no subheading caled "Formulär & autofyll", it just says "Autofyll".

So the question is, what to do to get the autofill back.

Thnaks for all the help i can get.


///

Asked by o1914 2 months ago

Last reply by o1914 2 months ago

  • Archived

Address autocomplete fails in compose, using Mint 22.1 and Thunderbird 128.10

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completio… (read more)

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completion while composing the e-mail. On Thunderbird and my web gmail there are many e-mail ids in the inbox.

How do I make TB so that it prompts me with these e-mail ids which are in Inbox when I compose mail?

Any help will be apprecated. Thank you, Deepak

Asked by Deepak Deshpande 7 months ago

Last reply by Deepak Deshpande 7 months ago

  • Archived

Auto fill stopped working for USPS

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill… (read more)

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill in my name on the top line and on the bottom line, it would fill in my email.

What can I do to get this feature back? It stopped working around the beginning of 2025.

Thank you, Martha.

Asked by mpoinar2 7 months ago

Last reply by mpoinar2 6 months ago

  • Solved
  • Archived

How can I remove invalid addressed used for autofill of To:

If an invalid email address for To:, Thunderbird rejects the email BUT retains the invalid address and uses it as an autofill alternative forever. This is but one of many… (read more)

If an invalid email address for To:, Thunderbird rejects the email BUT retains the invalid address and uses it as an autofill alternative forever. This is but one of many instances when an invalid address can be presented as an autofill choice.

Where are these addresses stored?

Is there any way to access a listing of autofill addresses and edit them to delete the invalid entries?

Asked by jonpoor 9 months ago

Answered by Rick 9 months ago

  • Archived

No Audio of any kind in firefox

Good day Firefox was working fine till yesterday. No changes of any kind were made. Firefox will no longer play any audio. Audio plays just fine from every other brows… (read more)

Good day

Firefox was working fine till yesterday. No changes of any kind were made.

Firefox will no longer play any audio.

Audio plays just fine from every other browser and Windows test.

I have attempted and followed many variations of suggestions and still no sound. Been through permissions.

Any one have a silver bullet to get audio back?

Thanks

Asked by Gord Heieis 12 months ago

Last reply by Gord Heieis 12 months ago

  • Archived

No password autofill on Firefox for Android (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 8 months ago

Last reply by AlusPhase 3 months ago

Unauthorized aaved credit card data: CVV

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did… (read more)

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did not autofill the credit card number (whoch I've never authorized). However, the CVV and expiry date DID show up as autofill options.

According to following Mozilla page, the CVV is never supposed to be saved.

https://support.mozilla.org/en-US/kb/credit-card-autofill

I'd like to delete this information from Firefox, but there's no credit card field to delete under Settings->Privacy, presumably because I've never allowed it to be saved before.

This hasn't happened before, so far as I can recall. I'm working on an up-to-date Windows 10 machine, and running Firefox 144.0. I don't know when it updated last, but the "About" splash says it's current.

Thank you for your help.

Asked by JCL 1 month ago

Last reply by JCL 1 month ago

  • Archived

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (read more)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 11 months ago

Last reply by James 11 months ago

  • Archived

Auto Login of Gmail

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome. Every time I try to login to google in Firefox it auto log… (read more)

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

Asked by dreamvisionhe 9 months ago

Last reply by dreamvisionhe 9 months ago

  • Archived

Saved addresses checkbox not showing in Autofill settings

There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit car… (read more)

There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit cards working fine. What's going on?

Asked by bengomori 10 months ago

Last reply by Spanner_swinger 7 months ago

  • Archived

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (read more)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Asked by stevieddj1 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Autofill doesnt work

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my… (read more)

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Asked by philipchr 10 months ago

Last reply by philipchr 10 months ago

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login .. namely , username and identification password are… (read more)

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login ..

namely , username and identification password are correctly filled , but the third field (that in my case are named "company ID") would not, it remain empty, and i need to manually fill in each time. Actually this happen only on a one site , but may be because only this site that i use have a three field to fill in the login page...all the others need only password and username

thankyou kind regards klx140

Asked by klx140 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago