Last Update

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm ge… (read more)

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm getting the information that I'm using the latest version.

Now I have problems, mainly when using facebook (especially when I try to play games through facebook) that Firefox uses enormous amounts of CPU and Memory. This does not happen all the time but at least in 70% of tries. I attached 2 screenshots

If this happens I'm not able to close Firefox the normal way but have to kill the process in the task manager.

Any quick help would be appreciated. I would also like to know if I'm the only one experiencing this or if it's a common problem.

Asked by ahartz777 6 days ago

Thunderbird email account

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart t… (read more)

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Asked by cherring1 1 week ago

Last reply by cherring1 6 days ago

Email Attachments

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attach… (read more)

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attachment ?

What can I change in my outsettings for attachments to solve this issue

Asked by skprq4jf4r 6 days ago

Dark Mode stopped working on iPad after an updae

I found a bug in your Firefox for iPad in Version 125.2 and earlier that has been recurring. Once I establish Dark Mode in one tab, (Tab 1) via system dark mode on iPad s… (read more)

I found a bug in your Firefox for iPad in Version 125.2 and earlier that has been recurring. Once I establish Dark Mode in one tab, (Tab 1) via system dark mode on iPad settings and Firefox Settings, When I open a new tab,(Tab 2) it will be in Light Mode. When I switch Tab 2 to Dark Mode via Firefox settings, it will automatically switch Tab 1 into Light mode. If I switch all odd # tabs into Dark Mode, all Even # tabs will be a weird Light Mode but with the videos in screen paused in a strange negative photo view. After reading up on all websites, forums on Mac, iPad and Firefox, it seems this is a Firefox Bug. To correct this, all tabs opened in either light or dark mode should be the same mode as the new tabs opened. My iPad update has been updated to the latest version 17.4.1 iPad 9th Gen.

Asked by lostbydesign 6 days ago

Why do certain types of 'links' not work in Firefox, but do on other browsers

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cann… (read more)

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

Asked by jftowers 1 week ago

Last reply by jftowers 6 days ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 3 weeks ago

Last reply by Lisa Smith 6 days ago

Update Firefox

Hello! I have some proplem to update Firefox on all my six computers. It is also impossible to download a new Firefoxand install on a clean computer . The message I get i… (read more)

Hello! I have some proplem to update Firefox on all my six computers. It is also impossible to download a new Firefoxand install on a clean computer . The message I get is as the image below. Regards/Sture Axelsson sobaxe@gmail.com

Asked by sobaxe 6 days ago

pop up ads

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing wo… (read more)

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing works. I have disabled Chrome like the internet says to. Still getting them. They are easy to get rid of but very annoying. Please help me. I don't want to restore to factory.

Asked by Keith Fonville 6 days ago

Device or Browser not supported.

Hello. For some unknown reason, when I open "New Funclub Casino" everything runs just fine: login, search, funding, history, etc... However, when I click on a game to pla… (read more)

Hello. For some unknown reason, when I open "New Funclub Casino" everything runs just fine: login, search, funding, history, etc... However, when I click on a game to play, it begins to open a new page to load, immediately stops and displays "Device or Browser not supported." I can't pinpoint a reason nor have any explanation as to why this just started happening when everything functioned perfectly fine without any issues in the past. What am I missing or not aware of that's changed?

Thank You, Jeff Billo (Soltarius7)

Asked by Soltarius7 6 days ago

can't use bank website

I'm having trouble using my bank's website. Sometimes I can't log on (error messages) or I can log on and can't use certain features. The bank is Regions. The site works … (read more)

I'm having trouble using my bank's website. Sometimes I can't log on (error messages) or I can log on and can't use certain features. The bank is Regions. The site works with other browsers. Is there some setting on the latest Firefox that needs to be adjusted? The articles I've read don't help. Thanks.

Asked by amyh2 1 week ago

Last reply by amyh2 6 days ago

Repeated freezing/crashes with Firefox browser despite refreshes/new installs

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing… (read more)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Asked by mozillauser1234 1 week ago

Last reply by mozillauser1234 6 days ago

Import profile

Hello and Good Morning! I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second compu… (read more)

Hello and Good Morning!

I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second computer, I import the .zip file, the import seems to be successful, then I restart the program and I don't see the imported data anywhere (only Local Folders is created, but it is empty).

Could you please help me? Will be very, very helpful ;)

Asked by kuba.frankowski.gt 6 days ago

Last reply by kuba.frankowski.gt 6 days ago

Homemade Home Page and Virtual Filing Cabinet

I made a private homepage years ago made up entirely of links to web-based AND local folders and files that are grouped into columns of categories like banking, medical, … (read more)

I made a private homepage years ago made up entirely of links to web-based AND local folders and files that are grouped into columns of categories like banking, medical, insurance, budget, etc. I keep it off-line on my desktop. I wrote the code so I could place an external link to a bank for example, next to a local link to the folder on my computer where I download statement pdfs from that bank and other bank files. The web page links displays: MY BANK Chkng/Debit Statements Credit Card Statements Bank Information The top link goes to the bank web page on line while the three lower links open folders on my computer where I save pdfs, txt, images, etc from the bank. Firefox opens the folders as "Index of file:///C:(folder path).

My personal home page is laid out with groupings like this for all sorts of information and associated web links: broker, vendor invoices, medical test, taxes, social security, health insurance, subscriptions etc. Today we get .pdf files with all sorts of information and no help organizing it for easy access. The Firefox browser has become the perfect tool for me. But I learned HTML coding years ago! Not so easy to do for others.

Today, many entities have on-line access that provides downloads like invoices, test results, payments, subscriptions, and much more that replace paper. Creating folders to hold these documents with their own local links on your web/local homepage makes sense to me.

While you can use "File" on Firefox to open a local folder or individual file, you cannot save it as a link. However, you can copy the path and transfer that to an a href=" line of link code in your homepage and build on that method. It's amazing how many types of files can be displayed in a browser that are locally stored. Even a link to a spreadsheet file will open that spreadsheets application. Having a varied list of links with quick access is worth the code-writing time. I wish there was an app to help anyone make their own custom folders and links to the contents in a "my homepage.html" . Is there a product idea in there for you folks?

Asked by NYCPaull 6 days ago

FireFox crashes on startup after sudden pc shutdown

After accidentally cutting power to my pc, Firefox has been crashing upon start. I've tried using Troubleshoot Mode, refreshing, reinstalling, and even manually deleting … (read more)

After accidentally cutting power to my pc, Firefox has been crashing upon start. I've tried using Troubleshoot Mode, refreshing, reinstalling, and even manually deleting all my user data, but nothing has worked. These crashes do not appear in the crash logs, and happen instantly upon opening the program.

Oddly enough, using task manager to restart Windows Explorer stops the crashing, at least for thirty or so seconds (this is how I was able to try Troubleshoot Mode, as well as accessing logs). I have no idea why this is, nor if it's useful information.

Asked by enochbennett144 1 week ago

Last reply by enochbennett144 6 days ago

Search defaults to UK. How undo? Using Duck Duck Go for search.

My default search engine is Duck Duck Go. I frequently use a VPN. I am usually in North America and want to search sites in North America. When I run a search by typ… (read more)

My default search engine is Duck Duck Go. I frequently use a VPN.

I am usually in North America and want to search sites in North America. When I run a search by typing a search term in Firefox, I get results beginning in UK, and I see that a blue toggle switch has been set to UK. (See image.)

This started 2-3 weeks ago.

How do I set things so that my searches begin in North America?

I have checked "about:config" preferences and do not see anywhere that UK is specified. I don't see a region preference setting, either.

Thank you.

Asked by ezameht 6 days ago

Last reply by ezameht 6 days ago