Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (read more)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Asked by Chevy-SS 3 hours ago

Last reply by Chevy-SS 9 seconds ago

Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (read more)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Asked by Corey W 1 hour ago

Last reply by Corey W 5 minutes ago

Zoom controls and jpg images

When I open a jpg image in a new tab and try to use the Zoom Controls on the custom toolbar: On one of my desktop PCs the Zoom Control will function to enlarge the image … (read more)

When I open a jpg image in a new tab and try to use the Zoom Controls on the custom toolbar: On one of my desktop PCs the Zoom Control will function to enlarge the image if I click the + button and restore it to its original size if I click 100%. On my other desktop PC the Zoom Control functions properly on text such as this, etc., but does not enlarge jpg images. Both PCs are running the most current version of Windows, both are running the most current version of Firefox Nightly. Displays and display cards are different. Not sure if this is a bug report, or I missed a settings adjustment. Michael

Asked by mptyler 14 minutes ago

Can not see 5 star reviews for products at costco.com

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for … (read more)

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results. I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions?

Asked by byteme1946 5 hours ago

Last reply by byteme1946 22 minutes ago

browser not supported when trying to log in to gmail

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window … (read more)

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window

Asked by abelmovies8 2 weeks ago

Last reply by abelmovies8 40 minutes ago

Thunderbird 78 to 91 Update Question

Greetings, Thunderbird recently updated from 78 to 91 but, when as I was reading the release notes, it states: "Thunderbird 91 is only offered as direct download from thu… (read more)

Greetings,

Thunderbird recently updated from 78 to 91 but, when as I was reading the release notes, it states:

"Thunderbird 91 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 78 or earlier. A future release will provide updates from earlier versions.".

Not to sound paranoid but I didn't do a direct download from the site and just manually checked if there was an update via; Help > About > manual update option and it updated to the latest version as of this writing. I found out only after updating then reading the release notes.

My question is, has that "future release" been released so that Thunderbird auto updates from 78 to 91 and the release notes just hasn't been updated?

Asked by Cyntil8ing 44 minutes ago

blocked my site by mozilla

Hey , My website performance very wel i'm work my website in mozilla browzer but few days latter i'm open my site in Mozilla Browzer then show Erorr page not found . plea… (read more)

Hey , My website performance very wel i'm work my website in mozilla browzer but few days latter i'm open my site in Mozilla Browzer then show Erorr page not found . please reslove my issue . My site Url is Here [http://theminimilitiaapk.com/] Thankyou

Asked by john.aleveria 55 minutes ago

Update to iOS15 followed by Firefox app crashes

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tab… (read more)

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage.

Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload.

Have not updated iPad yet.

Asked by Foxfree99 4 hours ago

Last reply by Foxfree99 1 hour ago

Thunderbird crashes when opening certain mail messages, versions 68.10.0 (64-bit) and 91.1.1

Dear support: My O.S. is Ubuntu 16.04 MATE. Since an upgrade last week thunderbird crashes as soon as I open it. After some days fighting with it I've discovered a possib… (read more)

Dear support: My O.S. is Ubuntu 16.04 MATE. Since an upgrade last week thunderbird crashes as soon as I open it. After some days fighting with it I've discovered a possible cause: It happens when I try to display a message with certain characteristic, I suspect it has something to do with unicode special characters. When such a mail is displayed, TB child process dies causing then mail program to crush as well. The versions of TB I've tried are 68.10.0 (64-bit) and 91.1.1

Today I tried to send an e-mail using my signature and the problem manifested again. As soon as I disablepears my signature the problem disappears. This is the signature I was using: <style>

   #firma *	{ color: navy; font-size: 10pt; font-family:"Arial","sans-serif"; }
   #firma p	{	margin:0px;  }
   #firma span.nombre { font-weight: bold }
   #firma span.puesto { font-style: italic }
   #firma span.y { display: inline-block; background-color: yellow; width: 7px; height: 15px; }
   #firma span.b { display: inline-block; background-color: #000080; width: 21px; height: 15px; }
   #firma span.logo { font-size: 11pt; font-weight: bold; color: #000080; letter-spacing: 1pt; margin-left: 5px;}
   #firma div.address p span { font-size: 9pt; color: #787777; }
   #firma span.var { display: inline-block; text-align: center; width: 13px; margin-right: 5px }

</style>

Rafael Hernández

Technical Consultant

___________________________________________________________

C/ Andrés Segovia, 7. Edificio Coronado L9.

28231 Las Rozas de Madrid - SPAIN

: +34 916 360 155

📱: +34 667 652 829

🖷: +34 916 360 863

 

🌐<a href="http://www.optomation.es">www.optomation.es</a>


Thank you for your time and effort, Rafael Hernandez

Moving Thunderbird profile from one PC to another and back again

Hi. I currently use my desktop PC to download my emails. However, I will shortly be traveling overseas for about 2 months and would like to have full access to all my ema… (read more)

Hi.

I currently use my desktop PC to download my emails.

However, I will shortly be traveling overseas for about 2 months and would like to have full access to all my emails, data and archives, and download emails, on my laptop, which I will take with me.

When I return to my home office I would like to transfer everything back to my desktop PC.

Could you tell me how to do this?

Many thanks,

Asked by Daniel J S Macqueen 1 hour ago

Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (read more)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

Asked by jim.clow 1 day ago

Last reply by jim.clow 2 hours ago

Can't send email

Everything was working until I updated to 91.1.1. Verizon, Gmail, and Yahoo all worked and but can not send email with any of them but can receive email with them When I… (read more)

Everything was working until I updated to 91.1.1. Verizon, Gmail, and Yahoo all worked and but can not send email with any of them but can receive email with them

When I used the email configuration tool with 91.1.1, I could not complete because i got message 'INCOMING SERVER ALREADY EXISTS" Also got message "OUTGOING SERVER ALREADY EXISTS." I deleted settings for both and eventually deleted the whole pop and SMTP entries to no avail.

I eventually deleted my entire Verizon account losing emails and address books. I made the outgoing servers the defaults for the email accounts e,g, Verizon, gmail, yahoo in various configurations to but to avail. I initially had this problem with THUNDERBIRD 78 though that eventually cured itself.

Note emails set up as POP accounts. I have up to date Windows 10

Asked by Andy 2 hours ago

Cannot close tabs

Firefox Daylight 34.0 (4920) on iPad Air (4th gen) iPadOS 14.6 Cannot close tabs by touching x in the tab header. This applies only to tabs opened after startup. Tabs op… (read more)

Firefox Daylight 34.0 (4920) on iPad Air (4th gen) iPadOS 14.6 Cannot close tabs by touching x in the tab header. This applies only to tabs opened after startup. Tabs opened by browser at startup, e.g. to resume session, can be closed normally. This is new with the latest FF update. Thanks for any help.

Asked by JT 3 months ago

Last reply by JT 2 hours ago

Archiving to iCloud does not work, only creates local iCloud folder

When clicking the "Archive" button; Thunderbird creates a local archive folder instead of moving email to the iCloud archive folder. I have tried various combinations und… (read more)

When clicking the "Archive" button; Thunderbird creates a local archive folder instead of moving email to the iCloud archive folder. I have tried various combinations under accout settings -> copies and folders -> message archive to no avail. When I drag and drop a specific message to the iCloud folder it works; but not when I click the archive button.

Asked by Andreas 7 hours ago

Last reply by Andreas 2 hours ago

Rss feeds adding problem

Hi All, I want to read many RSS feeds but I unable to add them to Thunderbird. I got a "not valid" message. Off line mode adding: not a solution because it not refreshes … (read more)

Hi All,

I want to read many RSS feeds but I unable to add them to Thunderbird. I got a "not valid" message. Off line mode adding: not a solution because it not refreshes these channels.

For example, I have problems with these channels: https://www.techradar.com/rss/news/audio The problem appears every TechRadar RSS channels. :( Other RSS readers have no problems with these TechRadar channels. Other channels with this problem: https://nepszava.hu/feed/ https://www.budaors.hu/?module=news&action=rss http://www.kovet.hu/feed/

I want to read these channels with Thunderbird.

What can I do?

Best regards: Mark

Asked by csabam334 2 hours ago

Zoom Show Video Panel disabled while Screen Sharing, using Firefox

I updated to the latest version of Zoom on Aug. 31 - as directed by my university. Immediately experienced issues using Zoom, and using MyLearningSpace aka Brightspace a… (read more)

I updated to the latest version of Zoom on Aug. 31 - as directed by my university. Immediately experienced issues using Zoom, and using MyLearningSpace aka Brightspace aka Desire2Learn.

Issue with Zoom: When I'm in a class (Zoom meeting), if I share screen, the Show Video panel option is now gone. Completely disappeared. When I stop screen sharing, the Video Panel comes back, and the option to hide or show it returns to the menu. Unfortunately, this is a nightmare for me - I can either show my students their slides, or I can see them to answer their hands up. I can't do both - which obviously I need to be able to do. So I basically can't run class on Firefox now. My uni IT has no idea what is causing this or how to fix it.

My uni IT keeps telling me, over and over, "Stop using Firefox. Use Chrome." I don't want to stop using Firefox, though. I've used it for decades and I believe in the product.

I asked over an a Zoom community forum, and several Firefox users replied that they are having the same problem. I can forward that thread, if it's helpful.

I am using the latest version of Firefox.

Thank you for any suggestions.

Asked by aaustin1 3 hours ago

firefox does not play audio on any web page

Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio. I have Opera, Edge, and Chrome installed and they all play audio just fine. I have done the following: - D… (read more)

Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio. I have Opera, Edge, and Chrome installed and they all play audio just fine. I have done the following:

- Disabled all extensions - right clicked the volume icon to open the volume mixer and made sure Firefox volume was set correctly

       (at same level as everything else) (see attached picture)

- went into settings -> sound -> advanced sound options -> App volume and device preferences and

       made sure Firefox was set to Default (just like all the other browsers) (see attached picture)

- Uninstalled / reinstalled firefox - Created a brand new profile, from scratch - Reinstalled my sound drivers and NVIDIA video driver - restarted windows

How do I fix this problem?

Asked by radar 3 hours ago

TB is deleting my SMTP profiles, how to stop this?

TB newbie (but lots of experience with email etc)... I have 12 different email addresses that all require a different SMTP config. I had them all setup, all the SMTP prof… (read more)

TB newbie (but lots of experience with email etc)... I have 12 different email addresses that all require a different SMTP config. I had them all setup, all the SMTP profiles showed in the list of them (see screenshot of the only two remaining) and could be selected by each account as desired. I tested them all and they all worked perfectly. After closing TB and coming back in this morning and downloading mail from all my email accounts they're now only two SMTP profiles left and my various email addresses are all being assigned to ones that are not for that email account... so obviously I cannot legitimately send any email out from those accounts. Why is this happening and how do I fix it?

If this cannot be sorted out I'll need to request a refund on my monthly donation just started.

Asked by simeon3 5 hours ago

Last reply by simeon3 4 hours ago

When Thunderbird started up today, it changed my IMAP accounts to POP3 and won't download new email

I only ever use IMAP mail settings, but today (21st Sep 2021) they've changed in Thunderbird to POP3. I get the msg "This POP3 server does not seem to support encrypted p… (read more)

I only ever use IMAP mail settings, but today (21st Sep 2021) they've changed in Thunderbird to POP3.

I get the msg "This POP3 server does not seem to support encrypted passwords. If you have just set up this account, please try changing to 'Password, transmitted insecurely' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password" Thunderbird is up to date. Please does anyone know how I can change them back without having to delete them first? As they're now POP I'm not sure if the emails will be deleted if I delete the accounts, Thanks for any help!

Asked by ad_mc 4 days ago

Last reply by ad_mc 5 hours ago