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Firefox does not respond to a search request

Firefox does not respond to a search request. After closing, a restart is answered by an error message - "Firefox is already running. The old Firefox process must be clos… (read more)

Firefox does not respond to a search request. After closing, a restart is answered by an error message - "Firefox is already running. The old Firefox process must be closed to open a new window." When this is done, another instance of Firefox displays. It appears that two instances of Firefox have opened when only one was requested and the second has somehow disabled the search request, either manual (direct) or from a separate application/link. I have completed a Refresh without any change in behaviour. What can I do now? Thank you Graham Garden

Asked by grahamgarden 1 day ago

Last reply by grahamgarden 19 minutes ago

Graphical cursor oddity w/ NVIDIA Geforce GTX 1050 ti

Can't seem to catch it "on camera", so I'll have to do my best to describe it. When hovering over a canvas element on a certain site, the cursor is meant to change from y… (read more)

Can't seem to catch it "on camera", so I'll have to do my best to describe it.

When hovering over a canvas element on a certain site, the cursor is meant to change from your system default to a custom one. When doing so, the cursor briefly (blink-and-you'll-miss-it) shows a larger, glitchier version of the custom cursor, and then fixes itself and changes to the custom cursor as expected.

I reported it to the admins of the site, who tell me it might be something to do with my GPU. I've tried disabling hardware acceleration, I've tried clearing my startup cache, I've refreshed Firefox, I've ran in safe/troubleshooting mode (in case it was any of my add ons - it was not!), i've updated my BIOS and graphics card (Firefox is up-to-date). I've restarted Firefox itself multiple times. It does not happen in my other installed browser (Brave). I also cleared my cache for that site to no avail.

The only way it seemed to fix was when I ran OBS (recording/streaming program) and tried to record it. I don't know what it did, but it came back when I stopped recording.

Asked by Rowan 3 hours ago

Error "Could not connect to server imap.gmail.com"

Windows 10. Thunderbird 78.12.0. Multiple Gmail accounts loaded. On the main computer, without having changed config, one of them (and only one) "Could not connect to ser… (read more)

Windows 10. Thunderbird 78.12.0. Multiple Gmail accounts loaded. On the main computer, without having changed config, one of them (and only one) "Could not connect to server imap.gmail.com" It is still working on a second computer. Password has not been changed. There is no advice about what to do. Please help.

Asked by ahardtke 1 week ago

Last reply by ahardtke 5 hours ago

firefox version 90.0.2

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the s… (read more)

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the system theme. Troubleshoot mode works fine and refreshing firefox does not help. This is on Windows 7 Ultimate.

Thanks, Steve

Asked by sulbert 3 days ago

Last reply by sulbert 7 hours ago

Yesterday's Update Crashes

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The brow… (read more)

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The browser crashed when I tried to bring up Settings. Subsequently I could not open it again. I just shut down that computer in case repowering it solves the problem later. This is Mac Catalina. Firefox just updated here. I hope on this computer the problem does not surface.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 7 hours ago

Firefox crashing on launch

Firefox crashes without displaying any content, attempts to launch it in safe mode results in no change when launching through cmd with "firefox.exe -safe-mode". Have alr… (read more)

Firefox crashes without displaying any content, attempts to launch it in safe mode results in no change when launching through cmd with "firefox.exe -safe-mode". Have already attempted uninstalling/reinstalling.

Asked by extrahotrucido 9 hours ago

Firefox Developer Edition 91.0b9 crashes, crash reporter not working. MacOS 10.15.7.

Firefox started crashing a few times a day after updating to v91. Crashed Thread: 5 Socket Thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: … (read more)

Firefox started crashing a few times a day after updating to v91.

Crashed Thread: 5 Socket Thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information: stack buffer overflow


I checked and It looks like crash reports aren't being sent to Mozilla, even though it's enabled in settings. The last one that was sent was in 2019.

When I try to open "Firefox Developer Edition Crash Reporter.app", the crash reporter crashes.

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information: dyld: launch, loading dependent libraries

Dyld Error Message:

 Library not loaded: @executable_path/libnss3.dylib
 Referenced from: /private/var/folders/*/crashreporter.app/Contents/MacOS/crashreporter
 Reason: image not found

Asked by zaphod420 14 hours ago

Last reply by zaphod420 10 hours ago

FF 90.0.2 Mac Facebook Container causing issues. Has anyone else experienced this?

Today Firefox container is suddenly causing significant problems. Container, starting this morning, is preventing me from posting articles directly from a news-site, like… (read more)

Today Firefox container is suddenly causing significant problems. Container, starting this morning, is preventing me from posting articles directly from a news-site, like the WSJ. This is after an update to 90.0.2 (64-bit). In addition FireFox has also become unstable after I log into FB. The instability leads to FrieFox not responding and a hang serious enough to require a force quit of FF followed by a complete restart of my Mac!l

Asked by WDMc 14 hours ago

"Not Responding" message

I get anywhere from 10 to 50 "not responding" message EACH HOUR I'm trying to send emails. Why is this happening and what can I do about it. It's so frustrating to try to… (read more)

I get anywhere from 10 to 50 "not responding" message EACH HOUR I'm trying to send emails. Why is this happening and what can I do about it. It's so frustrating to try to do business.

Asked by craftycasey 16 hours ago

FF won't run

hi, I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get… (read more)

hi,

I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get "An unexpected error has prevented your changes from being saved" I have deleted the profiles.ini file I have reinstalled Firefox several times. I can't refresh Firefox because it won't open. If I try to start it while pressing the Alt key I still get the error message above. I'm running Windows 8.1 I have had to download chrome to post on here. I just want my Firefox back!

Asked by cathc 1 week ago

Last reply by cathc 17 hours ago

Screen-reader crashes on viewing e-mails

I am partially-sighted and use a screen-reader ZoomText 9.0 I have the latest version of Thunderbird If I receive an e-mail with additional content, i.e. Thunderbird puts… (read more)

I am partially-sighted and use a screen-reader ZoomText 9.0 I have the latest version of Thunderbird If I receive an e-mail with additional content, i.e. Thunderbird puts ann orange banner across the top (Thunderbird has blocked some content in this e-mail - Options). My screen-reader will usually freeze and I will have to shut down my computer. E-mails these days increasingly have this additional "remote" content I had hoped that by blocking the content, Thunderbird would be in a sort of safe mode, but this is not the case. I realize that ZoomText may not be supported by Mozilla If I leave the e-mail open in a new tab, or selected and displayed in the preview panel, my screen-reader will freeze again on start-up. Is there any sort of safe mode when opening Thunderbird? Many thanks Kay

Asked by christopher.kennedy 18 hours ago

The menus are short, with a scroll bar, in dual monitor setup

I have just set up a second screen hooked up to my laptop, and the external monitor was set as my primary screen. But, I notice that whenever Firefox is on my in-built la… (read more)

I have just set up a second screen hooked up to my laptop, and the external monitor was set as my primary screen. But, I notice that whenever Firefox is on my in-built laptop (secondary) monitor, the firefox menu, as well as all the extension menus, are really short. The firefox menu at least has a scroll bar, but the others are unusable.

I tried disabling hardware acceleration (which, based on other questions, seems to fix certain other dual monitor weirdness around menus), but it did nothing. Any tips?

Thanks in advance.

Asked by theo.bendit 1 day ago

Font rendering broken for some fonts - 78.12.0esr/MacOS 110.11

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text. Tried to debug it: 1. Safe mode and disabling hardware acceleration does… (read more)

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text.

Tried to debug it: 1. Safe mode and disabling hardware acceleration doesn't fix it 2. Sandbox values don't change anything 3. Tried other Mac with the same Firefox version and macOS version - same issue 4. Experimented with CSS in dev tools - issue is related to the specific font (InterVariable in this case, also saw it with OpenSans before).

As you can see on screenshots - we have InterVariable font for this specific block. If I change CSS and remove this font, replacing it with some other one like Roboto - font starts rendering fine. Interestingly enough - font preview in the dev tools works completely fine - font renders, it just is not rendering in the page itself.

As it is a Variable font and me having older MacOS 10.11 - I was suspecting that it is a bug with Variable font support, but why does it render in dev tools and why doesn't it fall back to the other supported font, if this one is not rendered?

Disallowing pages 'to use their fonts' obviously fixes it - as it activates fallback to fixed fonts, but it is not a proper fix, as it obviously messes up designs for sites and their custom fonts.

This side renders completely fine in Chrome, so it must be a Firefox issue. Upgrading macOS is not an option, so I would be fine with a fixed ESR version that works correctly.

Attaching screenshots showing debug info.

Asked by nkth 1 day ago

Firefox freezes on websites with video content

Firefox seems to freeze up after a while (the duration seems random) when there is a tab with video content playing. The audio can be heard to be playing, but the video d… (read more)

Firefox seems to freeze up after a while (the duration seems random) when there is a tab with video content playing. The audio can be heard to be playing, but the video does not update and the browser UI itself is unusable. This seems to be a new issue since Firefox 90. I have tried refreshing Firefox, but that did not help.

My add-ons are Bitwarden, uBlock Origin, Decentraleyes, Privacy Badger, Auto Tab Discard, SponsorBlock, Nuke Anything, and Facebook Containers. My about:support is at this Pastebin link.

Asked by yrahul3910 2 days ago

Closing multiple tabs warning not working in private browsing when more than one firefox window opened

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal wi… (read more)

Closing multiple tabs warning: only one private browsing window opened: works fine only one normal browsing window opened: works fine one private window and one normal window: not working in private window, all tabs closed without warning two private windows opened: not working in either of the windows two normal windows opened: works fine in either of the windows

reproduced in troubleshoot mode

Asked by dspn 1 month ago

Last reply by dspn 2 days ago

90.0.2 window-update problems

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence tha… (read more)

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence that these have already been reported.

1) Window update. When the browser window comes to the fore (top of the z-order), or when resurrecting from a minimized state, it does not redraw the whole window. Usually, half is missing. However, a cursor-move event while over the window triggers a redraw.

2) I have just experienced CAPTCHA issues trying to get into an gov.ie website. Instead of showing me text to enter into the field, it just showed a gray square. However ,the same challenge works OK in Chrome (i.e. it's not a problem with the site itself).

Are these known issues? Is there a way to regress to the previous version?

Asked by ACProctor 2 days ago

Last reply by ACProctor 2 days ago

Program Thunderbird: All sent-emails are gone - but why? I only created a new subfolder in the sent-folder ...

Hello everybody, my name is Chris and it would be great if there is someone out there who maybe knows a solution for my problem with the E-Mail-Program Thunderbird. This … (read more)

Hello everybody,

my name is Chris and it would be great if there is someone out there who maybe knows a solution for my problem with the E-Mail-Program Thunderbird. This is what happened and I really don't know why:

I have createt a new subfolder in the sent-folder. The idea behind this was, I will safe my sent e-mails in an extra folder and so the sent-folder stays empty. After I had created the subfolder and named it "Safety Folder Sent E-Mails" I have selected all E-Mails in the sent folder and moved them in the new subfolder. It took a moment and then I checked the two folders with this result: the sent-folder is empty and the new subfolder is ... what?? It's also empty?? How is that possible?? And why?? ... What?? - Now all Sent-E-Mails are gone. I can do what I want, they are gone. Even the click on the "Repair"-Button in the properties has no effect in both folders. If you take a look at the properties of the original sent-folder then there appears "0 E-Mails - File Size: 386 MB". The properties from the new folder are "0 E-Mails - File Size: 0 MB". So I opened the Windows-File-Explorer and checked the original sent-file on the computer. Ok, it's there and the size is the same as in the folders properties. And if I open it with the Windows Editor, then you can read only the first and the last E-Mail. The text between them both looks like this: "kwjgflkjwgjkrwguhqwukjgkj23gnvirorghnefoihrflo ..... ".

Does anybody know what has happened and how I could solve this matter? Because I don't understand it ... I was sitting there and I couldn't believe my eyes. All my sent-e-mails are really gone ... all ... I almost freaked out ...

The version from Thunderbird I use is the newes 78.12.0 Plattform is Windows 10 with newest Updates

It would be really great if somebody knows what to do.

Thank you very much for your help Regards Chris

Asked by bbl0423 1 week ago

Last reply by bbl0423 2 days ago

Firefox is cutting off 2 lines when printing to second page.

When printing a 2 page site. Firefox is cutting off 2 lines when going to second page. Does not matter what printer setting I set it to. Scale, Fit to Page Width, Turning… (read more)

When printing a 2 page site. Firefox is cutting off 2 lines when going to second page. Does not matter what printer setting I set it to. Scale, Fit to Page Width, Turning Margins off, Turning Headers and Footer off. Exp:

(1) 1 line long

(2) 1 line long

Next page (3) is not on printed on either page and is 2 lines long.


(4) 2 lines long

(5) 2 lines long

Asked by Sandman192 2 days ago

Some web pages not displaying properly after July 19, 2021 update

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on … (read more)

Since my firefox browser updated yesterday with the July 19, 2021 update, some web pages are not displaying properly. For example, I use Yahoo mail, and when I click on an email, most of the content is not showing, including the sender's message. Other frequently used websites are similarly affected.

This same problem occurred after another recent firefox update, and it was eventually fixed when I "checked for updates".

I'm hoping this bug is widespread enough that the Mozilla team will be providing a further update that fixes this.

Meanwhile, if anyone has an idea, I'll listen!

Asked by mellodron 1 week ago

Last reply by mellodron 3 days ago