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adressenboek

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar:… (read more)

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar: alle letters dooreen. Die kan ik nu niet verwijderen

Asked by dirkdoubel 1 hour ago

Last reply by dirkdoubel 1 hour ago

Cannot login to Thunderbird

I cannot log in to Thunderbird, message I get says log-in to server imap.thunderbird.net with my username failed. If you can help, please respond to gerry5069@gmail.com … (read more)

I cannot log in to Thunderbird, message I get says log-in to server imap.thunderbird.net with my username failed. If you can help, please respond to gerry5069@gmail.com since Thunderbird is not working at this time.

Thank you , Gerry Arquillo

Asked by gerry5069 1 hour ago

attached jpg files are not displayed

This is basically the same issue as someone posted in https://support.mozilla.org/en-US/questions/1431097 I posted it there as the latest reply, but the thread is idle. S… (read more)

This is basically the same issue as someone posted in https://support.mozilla.org/en-US/questions/1431097 I posted it there as the latest reply, but the thread is idle. So- I am receiving regular emails with jpg attachments from IP security camera, sometimes jpg is displayed, sometimes not, at the same time using mobile phone email app or on my win10 pc other email app it shows just fine. Also strange that when I try to open the attachment with faststone image viewer- nothing happens at all, if I try to save the attachment, it is saved, but the size is 0 bytes, though in a message view it shows as 241 KB. I have tried solution from https://support.mozilla.org/en-US/questions/1404538 and no difference, seems like a bug. Today I noticed that not only jpg, but also pdf files sometimes have the same issue. Email provider is outlook.com

Asked by Tomas Seimys 2 hours ago

I encounter all kinds of basic errors and want to go back to straight Thunderbird, No supernova anymore

I have tried Firefox supernova since October 10, 2023 bur encounter to many problems. Sometimes an email has a full page with error messages which I don't understand. I h… (read more)

I have tried Firefox supernova since October 10, 2023 bur encounter to many problems. Sometimes an email has a full page with error messages which I don't understand. I have been working in IT since 1960 at IBM but last year I had a bike incident and had a concussion for a year and forced me to teach myself to work with a desktop. Now I am backat last that I can use my competer again but Supernova is too unstable for me and I want to go back to Thunderbird old style. How can I install the Old Style Thunderbird again.

Asked by Casper 3 hours ago

Can't print PDF from in Firefox

Firefox for some reason fails to print the document. Each time a “Print” button on viewer’s toolbar is clicked, an NS_ERROR_FAILURE error appears in the console (see scre… (read more)

Firefox for some reason fails to print the document. Each time a “Print” button on viewer’s toolbar is clicked, an NS_ERROR_FAILURE error appears in the console (see screenshot). Other buttons work as intended. The PDF itself is rendered correctly. The only issue is printing in Firefox.

Is this profile recovery process safe ?

TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile. Created a n… (read more)

TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile.

Created a new Profile I copied over the folders:

 IMAPmail
 Mail

and the following files

 key3.db
 logins.json
 cert8.db

and all of the pref.js files (1 through to 141)

The profile folder does show new profile active ( as per this pic https://flic.kr/p/2pjRyRz)

I created the 2 IMAP account login details, I now have access to the inbox for 2 IMAP account, but I do not have any the filed mail (local folders) how do I get these back. This is an important item for me as many years of filed emails.

Asked by rick_hughes 2 days ago

Last reply by rick_hughes 13 hours ago

deleting emails

Deleting emails takes way too long. If I delete more than one email at a time, I get a "not responding" message and have to wait for more than 30 seconds to do anything e… (read more)

Deleting emails takes way too long. If I delete more than one email at a time, I get a "not responding" message and have to wait for more than 30 seconds to do anything else with Thunderbird. This has happened in the past but it got fixed. Now it's back again. I can't use Thunderbird any longer if this can't get fixed.

Asked by ingramra 16 hours ago

Firefox does not access my Wells Fargo account correctly; did not recognize my one account

I tried to pay my Wells Fargo VISA bill online as I do every month. This morning it listed all my accounts correctly on the 'Accounts' screen, but when I clicked the opt… (read more)

I tried to pay my Wells Fargo VISA bill online as I do every month. This morning it listed all my accounts correctly on the 'Accounts' screen, but when I clicked the options to transfer money, depending on the screen I was on, it gave a message "you do not have two accounts to transfer money from and to" (not the exact wording.)

I tried to use a different path to do the same thing, and on that screen it displayed the 'FROM' accounts correctly but the "TO" account area was blank.

I had to close Firefox, load Edge, and was able to transfer the money from the checking account and pay the VISA bill.

This has never happened before and I have done this transfer and pay operation every month for years. Something has changed in the browser and needs to be fixed.

Asked by Ann 17 hours ago

Thunderbird slow to the point of unusability

Hi, I just got a new laptop and downloaded thunderbird. On the new computer, Thunderbird is slow to the point where I cannot use it. I've tried uninstalling it and reinst… (read more)

Hi, I just got a new laptop and downloaded thunderbird. On the new computer, Thunderbird is slow to the point where I cannot use it. I've tried uninstalling it and reinstalling it, played with settings, and nothing seems to do the trick. I use a screen reader (JAWS) because I am blind but I've never had any issues with it before. It will work fine for a few minutes and then the slowness will begin. Any ideas how to resolve this?

Asked by hblumen 17 hours ago

Unable to play amazon prime videos on firefox

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon webs… (read more)

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

Asked by Rebecca_M 1 week ago

Last reply by Rebecca_M 17 hours ago

Thunderbird Server

For 2 days I cannot send emails - everything has been working fine. As soon as I donated money to Thunderbird I began getting error messages, lol. HELP!!

Asked by Santa2 19 hours ago

GPU usage spikes and slowdown results from basic tasks on all websites

Windows, Ver. 120.0.1, 64-bit. Hardware acceleration enabled. Many tasks on all websites result in GPU usage spikes. Very basic functions such as page scrolling or enter… (read more)

Windows, Ver. 120.0.1, 64-bit. Hardware acceleration enabled.

Many tasks on all websites result in GPU usage spikes. Very basic functions such as page scrolling or entering text often take a half second to register, making the browser feel unresponsive. I do not have a bunch of tabs open either and am not using any other applications that would be power-intensive.

Using an RTX 3050 Ti Mobile. Newest NVIDIA drivers, 546.29.

GPU usage spikes to over 10% when just scrolling the screen. Help!

Asked by charredwind 1 day ago

Last reply by charredwind 20 hours ago

alert box not closing when the page is reloaded

Hi All, Deploying few features for a system using firefox browser. In once scenario, on a user action , showing an alert box and redirecting page to new URL. On … (read more)

Hi All,

Deploying few  features for a system using firefox browser. 

In once scenario, on a user action , showing an alert box and redirecting page to new URL. On this , new page is loaded and after loading the page, the alert box disappeared This is working in my last system configuration, which is MozillaFirefox-78.9.0-112.54.1.x86_64

I am upgrading the system now I am using MozillaFirefox-115.3.1-150200.152.111.1.x86_64 In this configuration, the previous alert box is not removed when page is reloaded Any configuration/setting has to be done in firebox browser to automatically close the alert box?

Asked by J G 1 day ago

The message cannot be moved or copied to folder 'Trash on...

I have 235 message filters because this is an old email account, that financial spammers have shared. When I now start Moxilla I get the message "The message cannot be mo… (read more)

I have 235 message filters because this is an old email account, that financial spammers have shared. When I now start Moxilla I get the message "The message cannot be moved or copied to folder 'Trash on..." when it gets to one of the message filters. It downloads all the POP messages, good and filtered. If I leave Moxilla OPEN and new filtered message come in later on that day, Moxilla handles all new messages correctly. The local "Trash" folder is somehow locked but unlocked later in the day. (Windows 11, this just started October 2023)

Asked by jg10 1 day ago

Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 4 months ago

Last reply by tremault 4 months ago

the 'submit' button in 'contact us' of 'donate' dont work

The previous post with this has been closed. When I hover over submit, I get a red circle with a line through. So I cannot contact the donation team. The previous post… (read more)

The previous post with this has been closed.

When I hover over submit, I get a red circle with a line through. So I cannot contact the donation team.

The previous post said that it was cos Catcha is missing. I don't have Catcha coming up, but I am in the UK, so it can't be because of that

I cannot find where my screenshot goes, to upload it here.

Asked by floatysarah 1 day ago

115.5.1 update. Thunderbird not accessing email servers

Hi all. Why did Mozilla move to an update that doesn't work? 115.5.1 update. Thunderbird not accessing email servers. Thanks for upsetting a system that worked. Why?… (read more)

Hi all.

Why did Mozilla move to an update that doesn't work?

115.5.1 update. Thunderbird not accessing email servers.

Thanks for upsetting a system that worked. Why?

It might look very swish - but it doesn't work and if and when it does I'll need another weeks course to find out how it works interupting my well versed routine.

Thanks.

Asked by bobf650 4 days ago

Last reply by bobf650 1 day ago