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Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (read more)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Asked by pedro.santos.valim 4 hours ago

Last reply by pedro.santos.valim 23 minutes ago

New Tab Background

I'm writing this on the 6th of December in 2020 using Firefox 83 on MacOS 10.15.5 Catalina. I think it would add a lot to the browsing experience if I was to add an imag… (read more)

I'm writing this on the 6th of December in 2020 using Firefox 83 on MacOS 10.15.5 Catalina.

I think it would add a lot to the browsing experience if I was to add an image as the background of Firefox's new tab homepage. This has come up a few times on support.mozilla but they all appear to be either dated or neglect MacOS and only consider Windows or Linux. They all involve going to about:support and opening what people say is listed as the profile directory and creating a folder called chrome. Then creating a .css and pasting/writing certain code. There's a few more small steps and then you're supposed to restart Firefox and it's ostensibly there. Can somebody suggest a method that works in 2020 on MacOS Catalina with Firefox 83? Any information would be greatly appreciated.

Asked by Nicholas Costa 26 minutes ago

Funny 'popups' on home page

I'm using a Dell Latitude 3190 3in1 laptop with Win10Pro. My Firefox home page is my local internet provider's main page. Why do I keep getting oval popups in the lower l… (read more)

I'm using a Dell Latitude 3190 3in1 laptop with Win10Pro. My Firefox home page is my local internet provider's main page. Why do I keep getting oval popups in the lower left hand corner telling me I have people all over the internet interested in my internet service provider?

Asked by dano2 6 hours ago

Last reply by dano2 51 minutes ago

Firefox keeps logging me out of all websites I log into

I have been having an issue with firefox logging me out of all the websites I stay been logged into, like youtube, facebook and amazon. I have my settings set to where th… (read more)

I have been having an issue with firefox logging me out of all the websites I stay been logged into, like youtube, facebook and amazon. I have my settings set to where things should be remembered and cookies should not be cleared but i am still being logged out of the sites I stay logged into. This issue started in October after one of the firefox updates. I am having the same problem on both of my computers, one with windows 10 and one with windows 7. Firefox appears to be clearing cookies because even though I don't stay logged into ebay due to having two accounts, my search settings in ebay keep getting cleared too, just as they were if I had cleared the cookies myself. And my settings are set to where cookies should not be cleared.

Asked by Dakota66 54 minutes ago

Comportement de Firefox avec les téléchargements

Bonjour, Lorsque je télécharge des fichiers que Firefox ne reconnaît pas, une fenêtre pop-up s'affiche pour me demander ce que Firefox doit faire avec le fichier. Je souh… (read more)

Bonjour,

Lorsque je télécharge des fichiers que Firefox ne reconnaît pas, une fenêtre pop-up s'affiche pour me demander ce que Firefox doit faire avec le fichier. Je souhaiterais enregistrer ma réponse pour ne pas avoir cette fenêtre à chaque téléchargement.

(J'ai donc voulu suivre les instructions données sur cette page : https://support.mozilla.org/fr/kb/changer-ce-que-fait-firefox-lorsque-vous-cliquez-telechargez-fichier )

Cependant, l'option "toujours effectuer cette action pour ce type de fichier" n'apparaît pas chez moi. De plus je n'arrive pas à ajouter moi-même une ligne dans le tableau 'Applications' dans Options > Général. Y a-t-il un autre moyen d'enregistrer la comportement de Firefox avec un certain type de fichier ?

Asked by lenabrakha 4 hours ago

Last reply by lenabrakha 2 hours ago

File Upload popup

I go to a website and need to upload a file. I click the upload file button on the web page and the pop up will not appear. I've done every option imaginable for Pop-ups … (read more)

I go to a website and need to upload a file. I click the upload file button on the web page and the pop up will not appear. I've done every option imaginable for Pop-ups to no avail.

What security setting am I missing?

It works in chrome which I prefer not to use but I suppose I'll make the switch if I have to.

Regards,

Asked by v22tweek 3 hours ago

What's the difference between ALLOW and ALLOW for a SESSION?

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does. Neither the entries for websites I allowed fo… (read more)

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does.

Neither the entries for websites I allowed for a session were deleted from the list of exceptions, nor the cookies saved by these websites were deleted even when I closed the browser.

I do not see the difference in terms of what happens between selecting Allow vs. Allow for session.

Could someone who knows please explain or point me to the place that explains the difference and how this works?

Thanks.

Asked by Sue 6 hours ago

Last reply by Sue 3 hours ago

lag streams on YouTube

Hello, I ran into a problem that I can not watch streams on YouTube. They all freeze. The browser plays any other videos perfectly. I tried to run the same streams throug… (read more)

Hello, I ran into a problem that I can not watch streams on YouTube. They all freeze. The browser plays any other videos perfectly. I tried to run the same streams through the opera, everything works fine there. I did not find a solution in the Google search engine. I ask for help. ps PC is powerful enough, and there are no problems with the Internet. The problem lies in the browser itself, but I do not understand where exactly. All text translated through google translator.

Asked by gloriafaut 3 hours ago

Firefox + Ad blockers = Crashes

Since several editions behind Firefox, using it in conjunction with ad blockers causes problems on pages. Very slow browser performance, missing page elements and mainly … (read more)

Since several editions behind Firefox, using it in conjunction with ad blockers causes problems on pages. Very slow browser performance, missing page elements and mainly using social networks like Facebook the browser behaves very slow, slow, getting slower until, to display any post or try to like a comment, the browser crashes and the message "a page is causing browser problems, want to take action" appears.

I use Firefox with Adblock Plus but I have already tested it with other blockers and the behavior is the same, only changes which page Firefox crashes. Using other blockers, Firefox even behaves well but on Youtube ... The slowness stays there. It looks like a scratched CD when the video freezes.

If I don't use any blockers, the browser works normally, but as the advertisements are a nuisance, I would like Firefox to work ideally again with Adblock Plus.

Even to come here in the Community and post this text the browser keeps crashing. It takes a few seconds for the words to appear.

And unfortunately, the option "Send opinion about Firefox" stopped working when a search appeared "Firefox makes me happy or sad" where I could put some information and mark which site has problems. I don't know if this solves the problems (I have already reported on that channel several times) but now when I log in there is only a message "thanks for participating in the Firefox survey". What research?

Please, check why Firefox since several versions ago has this problem with ad blockers and present solutions ... Or probably fix this bug in a future version. Unfortunately I had to stop using it on a daily basis as it was impossible to use.

Ah ... Yes, I already tried to reinstall Firefox, run without any extension, all those standard operations ... Nothing unusual. If I deactivate the ad blocker I have no problem, the ads have become a problem.

alissonpc

Asked by alissonpc 20 hours ago

Last reply by alissonpc 3 hours ago

Cannot sign into Gmail, states this browser (Firefox) is not secure

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or … (read more)

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or app may not be secure. Try using a different browser. Etc.”

I have tried another browser (chrome) and Gmail works fine, but I like working in Firefox. But at this rate I may dump Firefox and go to another browser.

I have looked through the other support group questions and solutions. I have tried them all and nothing is resolved. Clearing cache, clearing cookies, using a private window, managing data, using forget about this site, generating a new profile, disabling extensions, loading in safe mode, etc.

I have Firefox version 83.0 (64 bit). My operating system is windows 7.

Any other suggestions?

Margot

Asked by malnwick 2 weeks ago

Last reply by malnwick 5 hours ago

Is this People certificate a problem?

I noticed a certificate in the People tab of the Certificate Manager, and I don't know where it came from. It says Certificate Name "SomeOrganization" "sp-control-01", em… (read more)

I noticed a certificate in the People tab of the Certificate Manager, and I don't know where it came from.

It says Certificate Name "SomeOrganization" "sp-control-01", email address "root@sp-control-01", Expires on "November 12, 2019".

Where could have this come from. And is it a problem? I worry that it is from some malware site which put a fake certificate on my firefox or something?

Is there a way to see when or how it was added?

Thanks!

Asked by newguy9999 7 hours ago

Blocking information interpretation under the SHIELD

I am looking at the information displayed under the "shield" icon for teh websites I am using and I am not sure how to read it and understand it. I am attaching 2 screen … (read more)

I am looking at the information displayed under the "shield" icon for teh websites I am using and I am not sure how to read it and understand it.

I am attaching 2 screen captures. Two questions.

1. One of the screen captures shows what I see for the shield under cookies. One of the websites listed there is marked as "blocked". If other listed websites (like the 3rd party one) shown are not identified as Blocked, does that mean that they are not blocked, despite the fact that all cookies have been blocked in CUSTOM?

2. The other screen capture shows a subset of what's allowed under exceptions. The https://connect.xfinity.com website is one of them. Then is this website is an exception, why does teh shield show the cookie for their website as blocked?

Does anyone know how this works? Is this the way it is supposed to work and if so, can someone explain? Thanks.

Asked by Sue 7 hours ago

Why are cookies saved despite custom blocking for all?

Hi: I set my privacy options for CUSTOM and for blocking everything under it, in all windows. I allowed some exceptions for storing cookies for some websites. I cleared c… (read more)

Hi:

I set my privacy options for CUSTOM and for blocking everything under it, in all windows. I allowed some exceptions for storing cookies for some websites.

I cleared cookies and cache and after a short time, websites in the exception list saved cookies (as displayed under MANAGE).

Next day, I noticed all kinds of other cookies that I cannot relate to or from websites that should be blocked (are not exceptions). 

I attached a screen capture of a subset of cookies stored since yesterday. Only connect.xfinity.com and malwarebytes.com in this subset of cookies belong to websites on the exception list.

Could someone explain why the other cookies were not been blocked? Is this how blocking is supposed to work? I looked at all the help articles on the topic I could find but I have not seen any explanation for this.

Thanks.

Asked by Sue 8 hours ago

Autoplay is not working

I have Set Foxit reader as my default app in the applications section of Firefox options. I have also set "allow" in the privacy and security section of options. When I c… (read more)

I have Set Foxit reader as my default app in the applications section of Firefox options. I have also set "allow" in the privacy and security section of options. When I click on a video file I received via email, a window pops up asking me "how do I want to handle this". It shows that Foxit reader is a default app and I, therefore, click on the box that says "always open files using this app". The next time I click on a different video file, doesn't automatically open. Instead, the how do you want to handle this window pops up again. Can somebody tell me how to correct this problem?

TIA James Birke.

Asked by jimbir 9 hours ago

no sound with Firefox 83.0 (64 bits) French

Todays I have no sound when I open a web page with audio / video data Not all that is offered on the Mozilla support pages solve the problem. On my PC the sound works in … (read more)

Todays I have no sound when I open a web page with audio / video data Not all that is offered on the Mozilla support pages solve the problem. On my PC the sound works in all apps, and if I open a web page with video in Google Chrome or any other browser it plays with audio fine. Can U help me? Thank's !

I am using Windows 10 Home 64 bits version 20H2 (up to date) OS version = 19042.662 Firefox version 83.0 64 bits - French localization

Last recent automatic Windows Update : 12/05/2020 - KB4586876, .NET Framework 3,5 et 4,8 for Windows 10 (20H2) 64 bits.

Asked by Luigi 11 hours ago

Etsy not functioning in Firefox on Mac

Hello, I use Firefox on my Mac, and I'm a seller on Etsy. For several days now, I have not been able to get to any page on the Etsy site (my shop, Etsy home page, Etsy he… (read more)

Hello, I use Firefox on my Mac, and I'm a seller on Etsy. For several days now, I have not been able to get to any page on the Etsy site (my shop, Etsy home page, Etsy help, other shops...). I can get there on my iPhone (Safari) and by using Chrome, which I would rather not use.

I've tried shutting down my Mac, and I've tried quitting and re-starting Firefox.

This is not the first time I've had this issue, but this is the longest it has lasted. I checked with a friend who is also an Etsy seller, and she's experiencing the same problems. It occurs to me that the intersection between Etsy sellers and Firefox users might well be a large group.

The details: MacBook Pro 2015, MacOS Catalina 10.15.7; Firefox 83.0. Today is 2 Dec 2020.

If this is about clearing the cache, I'd appreciate some info about how to do it, as well as what might else could be impacted.

Thanks for any help on this!

Lynne

Asked by Lynne 3 days ago

Last reply by Lynne 12 hours ago

Mozilla works too slow when many tabs (~50) are opened.

Hello, my Mozilla Firefox is hanging when I have about 50 tabs opened. So I have to kill the browser and restart it. After a few hours of work I have to do that again. An… (read more)

Hello, my Mozilla Firefox is hanging when I have about 50 tabs opened. So I have to kill the browser and restart it. After a few hours of work I have to do that again. Any ideas/suggestions?

Asked by iso_z 2 days ago

Last reply by iso_z 12 hours ago

upgrade to v 83

just upgraded to v 83 and lost saved logins. The restore logins topic says press the 'windows' and 'R' keys to start recovery process - I don't have a windows key on my k… (read more)

just upgraded to v 83 and lost saved logins. The restore logins topic says press the 'windows' and 'R' keys to start recovery process - I don't have a windows key on my keyboard - so what next?

Asked by PeterGS 14 hours ago