Dementia.

I have built my life around PC's since 1981 [When a MB was ausome] Now in my 80's and suffering a mild form of dementia - I find Everything Difficult / Cannot get any hel… (read more)

I have built my life around PC's since 1981 [When a MB was ausome] Now in my 80's and suffering a mild form of dementia - I find Everything Difficult / Cannot get any help from Firefox or else where.

              Can Anyone help please?  My email address is - dgt0192@gmail.com  -  Thankyou!

Regards - Denis

Asked by DGT 1 hour ago

Last reply by DGT 29 minutes ago

SafeOpt emails

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested … (read more)

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Asked by linda641 1 day ago

Last reply by linda641 41 minutes ago

Address auto hide not restoring when scrolling up

Android Firefox 92.1.1. A recent update has changed and I think broken scroll-to-hide for the address bar. I have address bar set to the bottom of the screen. Scrolling … (read more)

Android Firefox 92.1.1. A recent update has changed and I think broken scroll-to-hide for the address bar.

I have address bar set to the bottom of the screen. Scrolling down hide the bar as expected.

Until a recent update, *any* scrolling up would restore the bar. However now it will only restore when the up-scroll is in the very last page or so of the whole page.

This means I'd you scroll down a long page, you need to spool and spool back up even to get the address bar back. That seems wrong.

Is this an intentional change? It make auto hide much less friendly if so.

Asked by mrjamespreston 47 minutes ago

Firefox freezes trying to install Thunderbird

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 … (read more)

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

Asked by jmlandt 2 days ago

Last reply by jmlandt 49 minutes ago

GCP console freezing

When I navigate to Compute Instances browsing at console.cloud.google.com, browser starts to freeze, and after some time reports that this error has happened. This starte… (read more)

When I navigate to Compute Instances browsing at console.cloud.google.com, browser starts to freeze, and after some time reports that this error has happened. This started approx. after FF 90.0 update.

Asked by dollarovich.st 1 hour ago

Youtube stream freezing

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after F… (read more)

When I watch any Youtube stream, video randomly freezes for few seconds. YT statistics show dropped frames spike during these pauses. This problem started approx. after FF 91.0 Setting "gfx.webrender.all" to "true" did not have any effect.

Asked by dollarovich.st 1 hour ago

Firefox trying to login to OLD account when I enter CURRENT one

I just fired up a computer I have not used in like 6 months. I tried to login to my CURRENT Firefox account which I use with 3 devices. I go through the email + password … (read more)

I just fired up a computer I have not used in like 6 months.

I tried to login to my CURRENT Firefox account which I use with 3 devices.

I go through the email + password + verification process but when I finally enter the verification code (sent to the RIGHT email address) Firefox says "wrong password" and shows an OLD email I used to use.

I changed this email twice at least in the past 1+ years so I am not sure what's happening.

Asked by Japanese Mushroom 2 hours ago

email

At 6:01am yesterday I received an email. Since then this email has been repeating, over 100 right now. I have not received other emails since, and I can't send. If I … (read more)

At 6:01am yesterday I received an email. Since then this email has been repeating, over 100 right now. I have not received other emails since, and I can't send. If I press 'get messages' I just get another same email. I am also using Gmail, which is working.

Asked by martinac1 1 day ago

Last reply by martinac1 2 hours ago

Why attachments for gmail goes to the wrong Folder and freezes up?

Hello, Windows 10 Desktop Computer Updated, Firefox 92.0 The folder I need yo go to in Documents, it goes to Downloads Instead Automatically! When I try to get an attachm… (read more)

Hello,

Windows 10 Desktop Computer Updated, Firefox 92.0

The folder I need yo go to in Documents, it goes to Downloads Instead Automatically!

When I try to get an attachment, for an email I'm sending out, it goes to the wrong folder. It just sits there doing nothing, with the hour glass on. I wait and wait, so I can change the location. Most times it doesn't stop. A very few times, when that stops, I located which folder I need, and it just goes into the hour glass mode again!

If I click on the screen, an error message comes up with something like, program not responding, do you want to close the program? or wait until it stops? With thus, I think it's dealing with the Folder that isn't responding! BUT no, when I click to close the program, LO And Behold, Firefox Closes!

I have a lot of attachments, I need to deal with. It doesn't ask me, which folder I want to get the attachment from?

Any Help Here?

Thank You!! Take Care!! Everyone Stay Healthy and Safe (Pets Also)!!!

Asked by GhostCat 3 hours ago

"Server imap.gmail.com has disconnected ... " message when saving TB 91.1.1 message to a Google imap folder.

For years I've used my gmail account to store all my sent messages. To help organize things, I use a separate folder for each year. For example, I'm currently using <m… (read more)

For years I've used my gmail account to store all my sent messages. To help organize things, I use a separate folder for each year. For example, I'm currently using <my gmail account>/Gmail/Email 2021/Sent Email 2021.

This has always worked well until now. Today my regular computer is in the shop, and I'm using an older iMac with macOS 10.13.6 (High Sierra) instead. I've updated Thunderbird to 91.1.1, but I was running into this problem before updating. (I believe the previous version was 71.x.)

Now, when I send an email TB leads me to believe it was sent: but this is not true; I've tried sending a test message from one of my accounts to another, and the message never shows up.

But the real trouble shows up when, after "Sending message ..." two error messages pop up. One in TB says:

"Save Message Your message was sent but a copy was not placed in your sent folder (Sent Email 2021) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Email 2021-<my google email address>."

This message has 3 buttons: "Save, Don't Save, and Retry"

Every time I send a message or press the Retry button I also get a second error message:

"Thunderbird Server imap.gmail.com has disconnected. The server may have gone down or there..."

I can't read the entire message (how can one see it?), but I believe the missing part reads: "was a network problem."

Furthermore, this latter message appears even if I don't try to send an email. If instead I just drag and drop a message to the Sent Email 2021 folder, the same message pops up and the message never moves.

I did try Tools > Account Settings > <select the gmail account> > Server Settings > Advanced... and reduced the Maximum number of server connections to cache from 5 to 2 (as I read somewhere on the Web), but this had no effect.

What do you suggest?

Asked by Gnosos 4 hours ago

Last reply by Gnosos 4 hours ago

links in pages do not open

On any websites if I click on a link it's unresponsive. The only way I can get a link to open is by opening in a new tab. This has only been happening since reinstalling … (read more)

On any websites if I click on a link it's unresponsive. The only way I can get a link to open is by opening in a new tab. This has only been happening since reinstalling and updating Firefox. Thanks.

Asked by aforder79 15 hours ago

Last reply by aforder79 5 hours ago

Firefox sync efface les données enregistrées dans le navigateur

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la … (read more)

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là.

Asked by pattachon 5 hours ago

Help Mail Merge picking up wrong data from unidentified spreadsheet. What can I do???

Thunderbird Mail Merge has worked well for 18 months. Suddenly is selecting data from an unknown source, despite the fact that the preview post mail merge shows the corre… (read more)

Thunderbird Mail Merge has worked well for 18 months. Suddenly is selecting data from an unknown source, despite the fact that the preview post mail merge shows the correct spreadsheet. What can I do!!! john.suckling@outlook.com

Asked by john.suckling 6 hours ago

How do I delete my credit card information from my account?

I had several subscriptions from Mozilla, but I have cancelled all of them, and now I want to delete my credit card information from my account. I can see how to change/… (read more)

I had several subscriptions from Mozilla, but I have cancelled all of them, and now I want to delete my credit card information from my account. I can see how to change/update my payment information but I don't see how I can remove it. Please tell me I'm just overlooking the way to remove my personal credit card information and that Mozilla isn't holding it hostage with no ability for it to be removed. How do I delete a payment method?

Asked by arwenfreer 6 hours ago

Opening app keeps opening a new tab

Whenever the firefox app is opened (opened after crashing, after i swipe up to close it or sometimes randomly) it keeps opening a new tab every single time even though i … (read more)

Whenever the firefox app is opened (opened after crashing, after i swipe up to close it or sometimes randomly) it keeps opening a new tab every single time even though i still have a tab open and was on it previously.

How do i stop this because it’s seriously getting on my last nerve?

Asked by philip.weatherspoon 7 hours ago

Opening once minimized?

once Firefox is minimized it will not open back up and when looking under "window" is says "problem loading page". I have to open a new window to get back to Firefox. … (read more)

once Firefox is minimized it will not open back up and when looking under "window" is says "problem loading page". I have to open a new window to get back to Firefox.

Asked by hagrove 8 hours ago