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Program FOCUS is non-existant in FF now

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (Histo… (read more)

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (History or Bookmarks) don't work until the cursor is clicked within FF which is a major concentration breaker. Is there something in the settings to give FF focus when it opens like it has always done in the past? I don't like changing things in there without guidance. It's not just me, my wife's laptop is having the same issues.

Asked by iamjaydear 10 months ago

Answered by iamjaydear 10 months ago

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XHR post blocked when Captcha is selected

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Her… (read more)

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Here is the website that the bug is happening on. Per comment suggestions I've added a screen shot of the URL being blocked in dev tools.

My overall goal is to have this form post it's action and post the form data to another endpoint (https://beeceptor.com/console/preferencecenter). I am able to successfully post data to beeceptor with the captcha selected when testing in Chrome, but as stated not Firefox. If the form is submitted without the captcha selected the data is successfully posting to the beeceptor endpoint- this behavior is happening with both Chrome and Firefox which I am sure means something is wrong with my Javascript which can be resolved later.

Looking at the console in Firefox I am consistently seeing a XHR Post blocked to the beeceptor url with captcha selected. I have gone through several iterations of this code to resolve the issue, none of which have successfully worked. After many, many, hours of digging I have done the following to no avail.

  • Cleared Cache
  • Ran in Safemode then back to regular mode (one article this appeared to fix for a user)
  • Ran in Private Browsing
  • Adjusted CORS accordingly

There are more items I've attempted that I can't remember off the top of my head.

Any help with this would be greatly appreciated as I have hit a wall.

Asked by spliffys 10 months ago

Answered by spliffys 9 months ago

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Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 10 months ago

Answered by cor-el 10 months ago

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userChrome.css is not being applied

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code: /* Show Tab Close buttons only… (read more)

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code:

/* Show Tab Close buttons only when hovered */

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {
 visibility: collapse !important;
 opacity: 0 !important;
 transition: all 250ms ease-in-out !important;

}

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]):hover > .tab-stack > .tab-content > .tab-close-button {
 visibility: visible !important;
 opacity: 1 !important;
 transition: all 250ms ease-in-out !important;;

}

  1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {
 display: -moz-box !important;

}


This code is however not being implemented no matter how many times I restart Firefox. 'toolkit.legacyUserProfileCustomizations.stylesheets' is set to True The location is userChrome.css is '/home/user1/.mozilla/firefox/yqomjsh9.default-release-1672744596809/chrome/userChrome.css'

What could be the issue? I tried adding executable permissions using "chmod" but that did not change anything.

Asked by mhlangalyton 10 months ago

Answered by cor-el 10 months ago

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Intune ExtensionSettings Policy No Longer Working in Firefox

Hello, in Firefox browser, my organization has always blocked all extensions except for ones we allow through OMA-URI ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~fi… (read more)

Hello, in Firefox browser, my organization has always blocked all extensions except for ones we allow through OMA-URI ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings.

About a month ago this stopped working and our end users can now install any extension in the Firefox browser that they choose, without approval, creating a security risk.

When checking in about:policies, there is a policy error: Unable to parse JSON for ExtensionSettings. We have checked with Microsoft Intune support and they verified that the policy looks to be configured and targeted correctly.

Here is a snippet of our JSON, this is a test policy where microsoft support had us remove "about:addons" from the 'install sources'. Both test and production policies are not working.

<enabled/>
<data id="ExtensionSettings" value='
{
    "*": {
        "blocked_install_message": "Contact Service Line",
        "install_sources": ["https://addons.mozilla.org/*"],
        "installation_mode": "blocked",
        "allowed_types": ["extension"]
    },
    "cloudmetering@snowsoftware.com": {
        "installation_mode": "force_installed",
        "install_url": "file:///C:/Program Files/Snow Software/Inventory/Agent/FFCloudmetering.xpi"
    },
    "fpdlpffext2@forcepoint.com": {
        "installation_mode": "force_installed",
        "install_url": "file:///C:/Program Files/Websense/Websense Endpoint/winFFext.xpi"
    },
    "jid1-5AULKXLKGyjuLQ@jetpack": {
        "installation_mode": "allowed"
    },
    "abb@amazon.com": {
        "installation_mode": "allowed"
    },
    "ciscowebexstart1@cisco.com": {
        "installation_mode": "allowed"
    },
    "linkedinConverted@firefox-extension": {
        "installation_mode": "allowed"
    },
    "{7bc53591-5218-45a0-b572-4366979097fd}": {
        "installation_mode": "allowed"
    },
    "queryamoid@kaply.com": {
        "installation_mode": "allowed"
    },
    "jid1-93WyvpgvxzGATw@jetpack": {
        "installation_mode": "allowed"
    },

Is this a bug? Or something wrong with our configuration? Has firefox changed the requirements of the extensionsettings OMA-URI?

Thanks for any help in advance.

Asked by victoria.gray 10 months ago

Answered by victoria.gray 10 months ago

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Firefox shortcuts in new tab has disappeared

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcut… (read more)

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcuts? Unlike related support messages I've read, my bookmarks and bookmarks toolbar are unaffected.

These shortcuts (about 16 of them) took quite a while to accumulate, and it is frustrating to see that they can just simply disappear like that.

I am running Firefox 108.0.2 (64-bit) on Windows 10).

Asked by xogblog 10 months ago

Answered by xogblog 9 months ago

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108.0.2 (64-bit) to 109.01

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps… (read more)

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

Asked by abroadwarriorc 9 months ago

Answered by jonzn4SUSE 9 months ago

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Even after turning off autocompletion of logins, the username list still pops up

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image… (read more)

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image for an example (edited to hide my actual username for that site). What do I need to change to get rid of this?

Asked by ff.ix 9 months ago

Answered by cor-el 9 months ago

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Firefox crash regular many time

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e… (read more)

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e217c307-dcdd-48f2-ac6c-d9fe90230117 bp-b06b6c11-ceb1-45da-be27-e2e540230117 bp-6a9d039e-8265-4edc-b285-0da350230117 bp-da80b395-2ba6-455f-9887-87cd40230117 bp-f945b086-6a0a-469b-936b-c23420230117 bp-686f1023-c63a-4879-b168-ff7980230117 bp-76cf5e66-98a5-4e42-ad59-641580230117 bp-a4dbdd3d-c828-49d2-9083-1dc6d0221227 bp-8e940aed-540d-448d-99de-e7f900221227

Asked by Arvind Shah 10 months ago

Answered by Arvind Shah 9 months ago

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Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (read more)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 10 months ago

Answered by James 10 months ago

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Stop auto importing history from other browsers

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has… (read more)

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

Asked by boundlessenterprise 10 months ago

Answered by willjoe24421 10 months ago

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Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (read more)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Asked by backgroundsound 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (read more)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 10 months ago

Answered by jonzn4SUSE 10 months ago

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Can't answer on support.mozilla.org :x

I asked a question to add details after an answer but when I have an error when I click to the "Post a Reply" button. 400 Bad request: detail "Question creator cannot ta… (read more)

I asked a question to add details after an answer but when I have an error when I click to the "Post a Reply" button.

400 Bad request: detail "Question creator cannot take a question."

Asked by gui_@.@ 10 months ago

Answered by gui_@.@ 10 months ago

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Two maps "Andere bladwijzers" (Other bookmarks) in Firefox.

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had… (read more)

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had also disappeared in the first map. Is there something I must do or can I leave these two large maps as it is? Thanking you in advance for your reply. With kind regards, Ed Schijf, the Netherlands

Asked by edschijf 10 months ago

Answered by edschijf 10 months ago

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Sync tabs gone

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show … (read more)

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show any of my previous tabs.

Asked by alphahz100 10 months ago

Answered by jonzn4SUSE 10 months ago

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back button not bringing up previous page without right clicking

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page hist… (read more)

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

Asked by cnaset@msn.com 10 months ago

Answered by cor-el 10 months ago

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Firefox takes ~1 minute to load pages after window appears.

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions… (read more)

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions and opening new tabs. It doesn't matter whether I've just booted up, or if I've been running for half an hour. I've tried disabling all extensions, but that hasn't fixed anything. I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. ANY HELP WOULD BE MUCH APPRECIATED!

Asked by logangbentley 10 months ago

Answered by jonzn4SUSE 10 months ago

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Firefox toolbar not showing addon extensions

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in th… (read more)

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in the Firefox toolbar. They remain on all other installations. I have tried uninstalling Firefox and installing an earlier build, and also the latest Beta build with no luck. All extensions show as installed and activated. I have copied the Profile from another laptop. I have of course done a reset. Any other suggestions?

Asked by pcvallee 10 months ago

Answered by pcvallee 10 months ago

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Ask to open of download isn't working

I have my setting to ask me what to do with files, pdf , whether open or download i have it all set to ask it asks , it opens them in firefox but still downloads them t… (read more)

I have my setting to ask me what to do with files, pdf , whether open or download i have it all set to ask it asks , it opens them in firefox but still downloads them to my computer. i don't want them to download , i'm never sure if they are safe how i stop stop auto download This has only been in the last few updates this began

Asked by cyntaur 10 months ago

Answered by Terry 10 months ago