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Firefox won't update to version 127 on macOS 10.15.7

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127. Alternately, downloading the Firefox v. 127 installer and running won… (read more)

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127.

Alternately, downloading the Firefox v. 127 installer and running won't update ESR v. 115 nor will it import bookmarks or data from the previous version ESR 115. Firefox v. 127 installs and starts as if I am a new user without any update or import option so that all previous settings, passwords, and data from ESR v. 115 are lost.

Is there a work-around for the upgrade to keep continuity, settings, bookmarks, and data when migrating to v. 127? Thanks!

Asked by koolerking52 18 hours ago

Last reply by James 10 hours ago

Allowing location tracking

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, … (read more)

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

Asked by Henrik Hulten 2 days ago

Last reply by cor-el 2 days ago

images don't load because hyperlink too long FF 126.0.1

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outl… (read more)

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outlook.com. Microsoft Tech Support is unresponsive. The sending websites refuse to help.

It seems to me that FF chokes on the length of the hyperlink. Here is a sample: https://kelbyone.acemlnb.com/lt.php?x=3DZy~GE2JaTN5XV.-wy5heOd~nAnuwAjluw2Z5PEIaOb5p8qy0y.0uJz2nRzit~yjvYwXncWJXCf657

If I paste the hyperlink into the search window, the page will load. When I forward the e-mail from Outlook to yahoo mail, the image displays.

I am running extensions Adblocker Ultimate and DuckDuckGo Privacy Essentials.

I would like help with this, at least, to identify where the problem is.

Asked by lcdebaca52 4 days ago

Last reply by cor-el 3 days ago

View-only mode for a webpage (not Reader Mode)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page. This c… (read more)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page.

This could also be considering having a form etc in draft form as view-only so you go into "View Only Mode" and work the webpage as a reference etc. without having to worry about any accidental submission or mistakes.

If someone knows of Add-ons or how we can achieve it with FF, it would be much appreciated. Posting, since I expect to have this case often.

Asked by Abhishek Purushothama 6 days ago

Last reply by TechHorse 4 days ago

video calling is not supported on this browser

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to fi… (read more)

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Asked by rickpike2008 1 week ago

Last reply by jonzn4SUSE 1 week ago

firefox ate my history

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed perman… (read more)

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed permanently on a single web address. this is the web address of a site that is in my toolbar. this site cannot be deleted from the history. this site cannot be deleted through the preferences menu. the same site shows in the history file as the only site visited in the past several months, even though i have not visited that site in the past several months. the browser does not show my browsing history. the browser does not create a browsing history. my history function is permanently broken.

help?

Asked by drollere 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Extensions Greyed Out

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short … (read more)

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short Keys) in the extensions tab in the toolbar and appear to not be working (both in private and normal browsing). However the extensions (Ublock, SponsorBlock) that have their own icon on the toolbar seem to be working fine.

I've attached a reference image,

Any help would be greatly appreciated.

Asked by adidbz 1 week ago

Last reply by MarkRH 1 week ago

How to Disable the Privacy / Incognity Window

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window.… (read more)

Hello! My name is Anya. I am desperately trying to manage my social media addiction and to help support that I am wondering if its possible to disable the privacy window. I know I can install a website blocker - which I have, but it does not apply to the private window so I have full access to social media on it, I just have to log in. I want to COMPLETELY block Facebook and Instagram off of my laptop. Is this possible? Thank you!

Asked by anya.cherepanova131018 2 weeks ago

Last reply by NoahSUMO 2 weeks ago

Lost all bookmarks and history

After restarting Firefox i found I've lost all History and Bookmarks. I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questi… (read more)

After restarting Firefox i found I've lost all History and Bookmarks.

I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questions/1408758

I'm on a MAC, I'm not sure to do at this point, I had atleast 10 years of bookmarks!

let me know if there's any other solutions thx

Asked by doug120 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Constant Crashing Since Update Yesterday

Since yesterday, Firefox is crashing constantly. Any action taken on a page can cause it to crash. My cache and cookies have been cleared (every time I end a session), my… (read more)

Since yesterday, Firefox is crashing constantly. Any action taken on a page can cause it to crash. My cache and cookies have been cleared (every time I end a session), my computer has been restarted (now 20x). I have checked settings on MFF and all looks correct. I have used for years and never had this issue but have been using another browser since yesterday afternoon because this is disruptive to work. Anybody else having issues since the update 5/29/24?

Asked by DitaD 2 weeks ago

Last reply by cor-el 2 weeks ago

Sidebar: how to keep it from uninvitedly appearing

Hi all; the subject line pretty much sopeaks for itself. Lately (within the past few days), whenever I open a new webpage, the sidebar appears. Until now it would only ap… (read more)

Hi all; the subject line pretty much sopeaks for itself. Lately (within the past few days), whenever I open a new webpage, the sidebar appears. Until now it would only appear when I wanted it to, but now it's doing it on its own and it's annoying as ****. I've tried everything I can think of to stop this, so I'm giving you all the outstanding opportunity to help me remedy this aggravation. Many great thanks in advance!

Asked by fummunda 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago