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  • Solved

Why do i keep getting asked for a donation but never get the product downloaded?

Thunderbird has turned into a scam. Each time I try to download it for windows it takes me back to the donation page. I am on my third donation but it never trys to inst… (read more)

Thunderbird has turned into a scam. Each time I try to download it for windows it takes me back to the donation page. I am on my third donation but it never trys to install.

Asked by John Monsen 8 hours ago

Answered by Wayne Mery 5 hours ago

  • Solved

I have 2 Firefox in my Control Panel Programs, How do I choose which to Uninstall?

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both in… (read more)

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both installed during my time of dealing with my Windows issue. Five days apart Feb 5 and 10, 2026. Both show the same version number 147.0.3, and same size 322MB. I have used FF for many years so these seem to have been installed sometime during my efforts to repair Windows. My FF was never a part of the Windows issue AFAIK.

Anyway I have FF working as I like with my Session Manager and various AddOns and personal settings, so I do not want to have to start over with FF. So how do I choose which instance of FF to uninstall in Control Panel?

My issue with Windows was my Outlook would not connect to the server. I assume Microsoft Exchange server, my internet connectivity was fine. And FF was fne as well. I eventually was able to repair my M365 connectivity. Major PITA from out of nowhere.

Asked by Ron 1 day ago

Answered by AliceWyman 20 hours ago

  • Solved

Unknown mail service detected during Thunderbird installation

During the installation of Thunderbird I have received the following message: "The follwing settings were found at your email provider: mail.your-server.de“ This is NO… (read more)

During the installation of Thunderbird I have received the following message:

"The follwing settings were found at your email provider:

mail.your-server.de

This is NOT my current email provider!!

What does this mean??

Asked by oliver.kirschnek 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Thunderbird won't install

I'm trying to install Thunderbird on a Macbook - macOS Tahoe 26.2 I've made a donation but Thunderbird won't download. I did not get any error messages, in fact nothing … (read more)

I'm trying to install Thunderbird on a Macbook - macOS Tahoe 26.2 I've made a donation but Thunderbird won't download.

I did not get any error messages, in fact nothing happened.

Asked by hello323 2 weeks ago

Answered by Mapenzi 2 weeks ago

  • Solved

thunderbird email installation issues

Just after installation, and before going any further like adding the email account, ; google: Error 400 "the server cannot process the request because it is malfor… (read more)

Just after installation, and before going any further like adding the email account, ; google: Error 400 "the server cannot process the request because it is malformed. It should not be retried. That's all we know"

Asked by Altona 2 weeks ago

Answered by david 2 weeks ago

  • Solved

cannot remove folder despite logged in as admin

Followed unstall and trying to remove remaining folders, data from computer. I cannot del these folders, etc despite being admin mode or from command line. whats next. … (read more)

Followed unstall and trying to remove remaining folders, data from computer.

I cannot del these folders, etc despite being admin mode or from command line.

whats next.

I want to do a fresh install of Firefox but wont install firefox again if I have to an computer reimage.

Asked by russanderson161 4 weeks ago

Answered by russanderson161 4 weeks ago

  • Solved

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as pe… (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 4 months ago

Answered by dandoo 4 months ago

  • Locked

No FireFox icon on desktop. How access search engine?

duplicate of /questions/1557809 thread No FireFox icon on desktop. How do I access the search engine? I DO have the icon for Adobe Acrobat, which I got for FREE at Fire… (read more)

duplicate of /questions/1557809 thread

No FireFox icon on desktop. How do I access the search engine? I DO have the icon for Adobe Acrobat, which I got for FREE at Firefox. When clicked on only gives Adobe site.

Asked by roblillie123 1 month ago

Last reply by Denys 1 month ago

  • Solved
  • Archived

I need to revert to a previous version of Thunderbird that supports image resizing. Dropbox etc are not a viable solution I'm afraid.

Please send me a link to revert my Thunderbird version to one that supports image attachments resizing. Current version does not and there is no compatible add-on for it… (read more)

Please send me a link to revert my Thunderbird version to one that supports image attachments resizing. Current version does not and there is no compatible add-on for it.

Asked by boucharddd 6 months ago

Answered by sfhowes 6 months ago

  • Solved

Unable to download TB Setup 146.9.exe My fault, I aborted the download when it was taking so long. Too late realized that was normal. When I try again TB asks for second donation. What should I do?

Unable to download TB Setup 146.9.exe My fault, I aborted the download when it was taking so long. Too late realized that was normal. When I try again TB asks for sec… (read more)

Unable to download TB Setup 146.9.exe My fault, I aborted the download when it was taking so long. Too late realized that was normal. When I try again TB asks for second donation. What should I do?bold text

Asked by cindysdad 2 months ago

Answered by christ1 2 months ago

  • Solved

Need Thunderbirdversion 102.13.1

I need to download Thunderbird version 102.13.1 (for compatibility needs). I had downloaded it, but just got a new computer and need to download again. For some reaso… (read more)

I need to download Thunderbird version 102.13.1 (for compatibility needs). I had downloaded it, but just got a new computer and need to download again. For some reason, I can't seem to find it now. need help to find it again! :(

Asked by Daun 2 months ago

Answered by sfhowes 2 months ago