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After automatic update/installation of Firefox 125.0.3 recaptcha does not work on any website requiring this

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime… (read more)

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Asked by sgabardi 6 hours ago

Last reply by wsandhu1 1 hour ago

Problems with the Firefox browser

Dear Sir or Madam, I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab… (read more)

Dear Sir or Madam,

I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab with allways the same content) in addition to the website that is regularly called up and also works:

Tab-Headline: Seiten-Ladefehler Fehler: Verbindung fehlgeschlagen

Beim Verbinden mit 0.0.0.1 trat ein Fehler auf.


   Die Website könnte vorübergehend nicht erreichbar sein, versuchen Sie es bitte später nochmals.
   Wenn Sie auch keine andere Website aufrufen können, überprüfen Sie bitte die Netzwerk-/Internetverbindung.
   Wenn Ihr Computer oder Netzwerk von einer Firewall oder einem Proxy geschützt wird, stellen Sie bitte sicher, dass Firefox auf das Internet zugreifen darf.


It doesn't matter which regular website I call up - it also happens when I call up the Mozilla Firefox page.

It is as if my website call is executed twice: once normally and everything is displayed correctly. And once as an extra tab with an alleged page loading error where the connection has failed.

How can I prevent these additional tabs with the error message from constantly popping up and being displayed? I have not made any other settings and Firefox has always worked perfectly so far. It doesn't happen with Google Chrome, for example - so it's not my PC.

Can you help me?

Kind regards Daniela Bohle

Asked by Dan Bo 1 week ago

Last reply by TyDraniu 1 week ago

XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (read more)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Asked by cwweynand 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Hero Wars facebook game not loading in firefox browser

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like… (read more)

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like using firefox browser

Asked by mohammed 1 month ago

Last reply by zeroknight 1 month ago

Thunderbird keeps asking for my password and password manager doesn't remember it.

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check… (read more)

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check the password manager box to remember it but it doesn't.

Should I delete thunderbird and then install a 2020 version where this was not a problem or is there a way to solve the problem with the latest current version

Peace, Alan

Alan Taplow [removed address, email and phone# from public support forum]

Asked by ataplow 1 week ago

Last reply by James 1 week ago

No Longer Staying Signed In to Outlook

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This ha… (read more)

I use Microsoft Outlook through GoDaddy for website-related correspondence. The Outlook sign-in page has a selectable option to remain signed in, which I check. This has worked for years: each time I open Firefox, I have been automatically signed in to my email account.

Until recently.

Now, I am NEVER signed in to my account, even though I check the "Keep me signed in" box at each login.

To experiment, I downloaded Google Chrome and have been using it for a few weeks. I stay signed in using that browser, with no issues.

Any ideas about fixing this issue?

Asked by Jeffrey Zens 3 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox is very slow!

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but vi… (read more)

I have a very fast internet connection, 200 mbps and everything else on both my laptop and my mobile phone are working fine but Firefox is very slow. Pages load ok but videos will play for a short time and then freeze never to continue and downloads are painfully slow, 2 to 4 mbps. Edge and Chrome download normally and videos play with no issue. I need this fixed or Firefox is going bye bye!

Asked by Ray Dunne 3 months ago

Last reply by jonzn4SUSE 3 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 3 months ago

Last reply by zeroknight 2 weeks ago

Firefox Browser

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about th… (read more)

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about the original tab??

Asked by James Shewbridge 2 months ago

Last reply by cor-el 2 months ago

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (read more)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by iwor112 2 months ago

Last reply by jonzn4SUSE 2 months ago

Printing issue with Thunderbird.

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is… (read more)

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

Asked by kevinmwelsch 5 months ago

Last reply by sfhowes 5 months ago

message from Thunderbird when trying to access account "may have too many cached connections, use IMAP Advanced Settings to reduce cached

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you m… (read more)

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

Asked by Pat Blackburn 5 months ago

Last reply by Toad-Hall 2 hours ago

Cannot receive emails. Error Platform version 115.4.0 is not compatible with version 115.5.0

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compati… (read more)

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

Asked by Jim 4 months ago

Last reply by Wayne Mery 4 months ago

firefox is not recognizing my bank certificate?

Okay, I am unable to get into my bank online even after doing steps to fix Error code: PR_CONNECT_RESET_ERROR checking the site, it says this is at firefoxes end … (read more)

Okay, I am unable to get into my bank online even after doing steps to fix Error code: PR_CONNECT_RESET_ERROR checking the site, it says this is at firefoxes end

Asked by Lenzabi 4 months ago

Last reply by zeroknight 4 months ago

Blank emails after 115 update

Hello, I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, withou… (read more)

Hello,

I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine.

How can I restore the content of those emails?

Or maybe it's just a bug and they're not "real" emails. How do I know for sure?

Cheers!

Asked by Wikets Software LTDA 3 months ago

Last reply by Wayne Mery 3 months ago