All Products Support Forum

Hi,

Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show.

I want the previous behavior back so that I only need to type a few characters and then choose one of the suggested bookmarks in the list of results. Now, I need to keep typing a lot more characters/words before the 1 bookmark I want shows up. Sometimes I can’t recall enough of the full URL so the bookmark I want never shows up.

This is a big downgrade in the user experience. Is there a setting to go back to the previous behavior?

Regards.

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but does NOT allow to copy anything.

For some time now, I've been experiencing the following issues with PiP:

• The floating window opens in a random (and annoying) place and does not place itself automatically on the lower right corner as it used to (where I always move it, so it has no memory as it used to)
• It's impossible to keep the "always on top" mode on by default, and I have to do it every single time
• When I toggle windows, the PiP window is always the next one, even when it was not the one I switched from, and I have to always toggle twice for switching between two windows when I have a 3rd PiP window
• When I change language using the keyboard shortcut, it changes the language on the PiP window, and I have to use the language icon bar. Then, the PiP window becomes activated, and I have to toggle back to the window I was working on before (on which I wanted to change language). I have the "separate languages for separate windows" option activated.

It's been some months now, and all those things were working before an update but never came back...

Does anyone know if there's a way of fixing these issues? I've tried things I found online but nothing seems to work.

Many thanks

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

I send .doc and .pdf files to my customers. When creating the outgoing email message and attach a file, I used to be able to see the file in the preview pane. I can no longer see the preview. Please help. This feature does work for jpg, tiff, and other image files.

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account settings. I attach a screenshot.

I follow someone instructions: Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files.

   folderCache.json
   folderTree.json
   session.json
   xulstore.json 

Start Thunderbird With no results. Thank you for any help.

Hi, After using Thunderbird for years without problems, I ran into a serious one now (since a few days). When starting Thunderbird it comes up with three almost empty windows, one over the other. No data is filled in and when clicking on the window it says in the upper left corner: Starting page - Modzilla Thunderbird (no response) / (actually in German) Startseite - Modzilla Thunderbird (Keine Rückmeldung). The small login popup is also seen in the window but doesn't accept any typing and shows also 'Keine Rückmeldung / no response'. I can only stop the process on Windows level. I would be very grateful if you could help me with this issue. I cannot get to my emails anymore. Many thanks Holger

Firefox for Android.

Gmail comes in at a different time zone, but my clock is correct. How do I fix it?

I have location OFF on tablet and do not want it on. Can I fix this without turning on the ability to track my device?

Thank you.

Hi All,

I'm trying to change the appearance of the "Bookmarks Toolbar / Chevron >>" popup menu, which (after version 88) has turned bright white with extra padding between menu items and rounded corners.

I'm a fan of system menus, so I would really like the popup menu to look like the regular bookmarks menu from the top menu bar (see attached image).

I also like the subtle chiseled vertical line separating the favicons and the descriptions, and the 1px gray border around the menu, plus square corners.

I took a guess at some of the variable names, but only the menu's background color has changed.

Maybe someone knows how to change other attributes such as border color, radius, menu-item-height, padding, and add in the 3D vertical column line?

Thank you!

Here is my first attempt at the code...

#PersonalToolbar menupopup {
  /* Text color */
  --menu-color: #000 !important;
  --arrowpanel-color: #000 !important;
  --panel-color: #000 !important;
  /* Background color */
  --menu-background-color:  #f0f0f0 !important;
  --arrowpanel-background: #f0f0f0 !important;
  --panel-background: #f0f0f0 !important;
  /* Border color (if any) */
  --menu-border-color: #606060 !important;  /* not working on boomarks toolbar menu */
  --menu-border: 1px !important;  /* not working on boomarks toolbar menu */
  --menu-border-radius: 0px !important;  /* not working on boomarks toolbar menu */
}

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/
menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 0px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}

Receiving this error: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

My desktop app redirects user to a login screen on Firefox, and I want to automate it using Selenium. My current workflow: 1. Launch Selenium-controlled Firefox browser using GeckoDriver 2. Click on "Login" button on my desktop app. The desktop app launches the login screen on user's OS default browser using the default user profile (in which case I set in profiles.ini to the temp profile copy created by Selenium). 3. (ERROR) Popup on the above error is displayed

Code: import configparser import os

web_driver = selenium_webdriver.Firefox(executable_path='C:\\Users\\mnxl\\.wdm\\drivers\\geckodriver\\win64\\v0.34.0\\geckodriver') profile = web_driver.capabilities['moz:profile']

1. Path to the Firefox profiles folder

profiles_path = os.path.expanduser(r'~\AppData\Roaming\Mozilla\Firefox')

1. Path to the profiles.ini file

profiles_ini_path = os.path.join(profiles_path, 'profiles.ini')

1. Read the profiles.ini file

config = configparser.ConfigParser() config.read(profiles_ini_path)

1. Find the section for the profile to set as default

for section in config.sections():

   if config.has_option(section, 'Path') and config.get(section, 'Path') == profile:
       # Set this profile as the default
       config.set(section, 'Default', '1')
   else:
       # Set all other profiles as not default
       config.set(section, 'Default', '0')

1. Write the changes back to the profiles.ini file

with open(profiles_ini_path, 'w') as configfile:

   config.write(configfile)

Hi. with Firefox not able to get default colors on twitter. With other browser no problem - i've got default colors All Extensions disabled, restarted - but no change

hi the translate fucion in firefox is vry usefull, but i want to NOT TRANSLATE ANYTHING EXCEPT sites i select only

i.e. surfing around german site.. .leave it german, but i if i am interest in "german.de/talkshow" select it and translate only this

i see option to translate EVERYTHING and use some exception, but its the opposite of what looking for

thanx christos

I did an Upgrade to a version of Firefox that would bypass those "Your Browser Is Not Supported" messages that apparently come from "Cloud-flare." I figured [naievely!] that my addons would "port" to the upgrade. They didn't. Is there any way [e.g., a putative backup file, perhaps] that would allow this?

Thanks in advance...!

Please reply to --- The Gray Cat << tmc@att.net >>