All Products Support Forum

I have just completely reinstalled Thunderbird v115.11.1 after uninstalling the previous installation. There are two problems, possibly linked to a faulty or missing setting.

Remote images will not display, even after specifically enabling remote images for each email, or after turning on "display remote content" as a default. Also it claims there is a potential security threat with Thunderbird's own web addresses: "live.thunderbird.net." and "addons.thunderbird.net.".

I have attached screen-shots of the error messages, and of a thunderbird email that fails to display its images.

Not so newbee here. Very long career in S/W, but 20 years as a Luddite so now trying to catch up.

3 gmail accs - all good. 3 hotkey accs - receive ok, but cannot send - broken recently. These old legacy accs were taken over by iPrimus but are still visible/SameSameBroken at hotkey webmail.

1 of the 3 hotkey is set to Default. It is MORE broken than the other 2. How do I remove this Default? I will choose a gmail account to be the Default. But how exactly do i unDefault the hotkey acc.

No, I don't need nor want, to use iPrimus pop/smtp settings. Yes, the broken hotkey smtp issue is probably no biggy - just work in hand.

Thanks for any assistance... I see this thread is very busy. ps, I remain committed to the goals of Open (free) Software. If only the worldview was as committed, how good it would be for everyone!

I'm trying to set my DNS settings in Firefox Nightly to a custom service. But i am having nothing but problems.

"Firefox Nightly 128.0a1 (Build #2016025199)"

I want to use one of these settings for the secured w/ECS:Malware blocking, DNSSEC Validation, ECS enabled.

My only problem is I'm not sure which format of the address options I should be inputting in the DNS settings in the about:config

Please help.

Secured w/ECS: Malware blocking, DNSSEC Validation, ECS enabled

IPv4 9.9.9.11 149.112.112.11

IPv6 2620:fe::11 2620:fe::fe:11

HTTPS https://dns11.quad9.net/dns-query

TLS tls://dns11.quad9.net

P S. Yes I know I can set a custom DNS address in the connections settings of my android device. And it works most of the time. I however want my own settings in the browser itself.

Thank you in advance

Greetings, and thanks, again, for all the nifty Mozilla stuff we've been using since the last century (and donating). Once upon a time, there was an add-on that allowed Thunderbird users to export a simple list containing account info including login names and passwords. I think it quit working around version 57 of TB. Since then, it would appear that several users have inquired about how to do that export, and the general answers are either "use the import/export function" or "you can't do that anymore, 'cause we don't want you to," or something equally off putting. As many users note, the Import/Export function is a shotgun approach, and doesn't really address the matter of getting username and password - let alone a simple list thereof. And it's not recommended for profiles over 2GB, which could be the majority of users, these days. And so, on to the questions: Is there now, in 2024, or will there be, a feature or add-on of Mozilla's Thunderbird that will allow a user to export a simple list of usernames and passwords to a readable file, like CSV or TXT or XLSX or ODT? If so, when? If not, why not? Thanks, again (again).

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

Filled out a form on a Japanese Retail Store website to contact them and couldn't send the message. Message just hung up all day. I think the connection is secure (icon next to Firefox address bar does not have a slash thru it so I think connection is secure). That Firefox icon says it is blocking trackers and cookies on the website and "Enhanced Tracking Protection" is "On". And got message in bottom corner of website saying "ERROR for site owner: Invalid domain for site key". Using up-to-date Firefox browser, Windows 10 and Windows Defender Firewall. (Tried Windows Edge browser and it said connection was insecure so I followed steps to connect to it like changing Privacy settings and switching to a Private Window but it didn't help.) What else can I try to use this Japanese website? (Note: website does not have an email address listed anywhere.)

Hi there, It won't accept my primary password even though I know it is the right one,it has always been fine and has never changed. I have entered it so many times now still the same.I don't want to go through the resetting and loose all my info, I couldn't anyway as it will not accept my primary password to be able to. Thanks Henry

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the page does not retain the change when i select the button REMOVE ALL WEBSITES. this problem has not been happening for years. it may have begun about six months ago. thank you for your time

Hello,

I am unable to access x.com, and I think this is caused by hackers.

Below I try to explain the facts (or information) that leads me to this conclusion.

After I enter the x.com in Firefox's address, in the developer drawer Network tab I can see the content-security-policy as:

content-security-policy: connect-src 'self' blob: https://api.x.ai https://api.x.com https://*.pscp.tv https://*.video.pscp.tv https://*.twimg.com https://api.twitter.com https://api.x.com https://api-stream.twitter.com https://api-stream.x.com https://ads-api.twitter.com https://ads-api.x.com https://aa.twitter.com https://aa.x.com https://caps.twitter.com https://caps.x.com https://pay.twitter.com https://pay.x.com https://sentry.io https://ton.twitter.com https://ton.x.com https://ton-staging.atla.twitter.com https://ton-staging.atla.x.com https://ton-staging.pdxa.twitter.com https://ton-staging.pdxa.x.com https://twitter.com https://x.com https://upload.twitter.com https://upload.x.com https://www.google-analytics.com https://accounts.google.com/gsi/status https://accounts.google.com/gsi/log https://checkoutshopper-live.adyen.com wss://*.pscp.tv https://vmap.snappytv.com https://vmapstage.snappytv.com https://vmaprel.snappytv.com https://vmap.grabyo.com https://dhdsnappytv-vh.akamaihd.net https://pdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://dwo3ckksxlb0v.cloudfront.net https://media.riffsy.com https://*.giphy.com https://media.tenor.com https://c.tenor.com ws://localhost:8008/v2/ipc https://ads-twitter.com https://analytics.twitter.com https://analytics.x.com  ; default-src 'self'; form-action 'self' https://twitter.com https://*.twitter.com https://x.com https://*.x.com https://localhost.twitter.com:3443 https://localhost.x.com:3443; font-src 'self' https://*.twimg.com; frame-src 'self' https://twitter.com https://x.com https://mobile.twitter.com https://mobile.x.com https://pay.twitter.com https://pay.x.com https://cards-frame.twitter.com https://accounts.google.com/ https://client-api.arkoselabs.com/ https://iframe.arkoselabs.com/ https://vaultjs.apideck.com/ https://recaptcha.net/recaptcha/ https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/; img-src 'self' blob: data: https://*.cdn.twitter.com https://*.cdn.x.com https://ton.twitter.com https://ton.x.com https://*.twimg.com https://analytics.twitter.com https://analytics.x.com https://cm.g.doubleclick.net https://www.google-analytics.com https://maps.googleapis.com https://www.periscope.tv https://www.pscp.tv https://ads-twitter.com https://ads-api.twitter.com https://ads-api.x.com https://media.riffsy.com https://*.giphy.com https://media.tenor.com https://c.tenor.com https://*.pscp.tv https://*.periscope.tv https://prod-periscope-profile.s3-us-west-2.amazonaws.com https://platform-lookaside.fbsbx.com https://scontent.xx.fbcdn.net https://scontent-sea1-1.xx.fbcdn.net https://*.googleusercontent.com https://t.co/1/i/adsct; manifest-src 'self'; media-src 'self' blob: https://twitter.com https://x.com https://*.twimg.com https://*.vine.co https://*.pscp.tv https://*.video.pscp.tv https://dhdsnappytv-vh.akamaihd.net https://pdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://mdhdsnappytv-vh.akamaihd.net https://mpdhdsnappytv-vh.akamaihd.net https://mmdhdsnappytv-vh.akamaihd.net https://dwo3ckksxlb0v.cloudfront.net; object-src 'none'; script-src 'self' 'unsafe-inline' https://*.twimg.com https://recaptcha.net/recaptcha/ https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://client-api.arkoselabs.com/ https://www.google-analytics.com https://twitter.com https://x.com https://accounts.google.com/gsi/client https://appleid.cdn-apple.com/appleauth/static/jsapi/appleid/1/en_US/appleid.auth.js https://www.gstatic.com/cast/sdk/libs/caf_receiver/v3/cast_receiver_framework.js https://static.ads-twitter.com 'nonce-ZDFkNGU5ZjQtYjdkZC00ZjhmLWFhMmMtZGIwMmY5ZGM2N2E4'; style-src 'self' 'unsafe-inline' https://accounts.google.com/gsi/style https://*.twimg.com; worker-src 'self' blob:; report-uri https://twitter.com/i/csp_report?a=O5RXE%3D%3D%3D&ro=false

NOTICE THE script source policy: script-src 'self' 'unsafe-inline'

NONETHELESS, when I look at x.com source, I see:

<script nonce="NmM2ZWZkMWMtZTdmOC00YmE5LWI1Y2YtNTQ4NDIzMzFkZDUy">

window.__runPxScript = function() {

 delete window.__runPxScript;
 !function(e,t,n,s,u,a){e.twq||(s=e.twq=function(){s.exe?s.exe.apply(s,arguments):s.queue.push(arguments);
 },s.version='1.1',s.queue=[],u=t.createElement(n),u.async=!0,u.src='https://static.ads-twitter.com/uwt.js',
 a=t.getElementsByTagName(n)[0],a.parentNode.insertBefore(u,a))}(window,document,'script');
 twq('config','ogf5s');twq('config','o8zly');

} </script>

<script type="text/javascript" charset="utf-8" nonce="NmM2ZWZkMWMtZTdmOC00YmE5LWI1Y2YtNTQ4NDIzMzFkZDUy">location.assign("/account/access")</script>

Also, the developer drawer Console tab issues this error before being redirected to x.com/account/access:

Content-Security-Policy: Ignoring “'unsafe-inline'” within script-src: nonce-source or hash-source specified

I think the HTML that loads in Firefox is corrupted or tampered.

Could I get some feedback?

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have permanently replaced the original message with a completely different e-mail from a different sender. But the From and the Subject lines pertained to the e-mail that was supposed to be there. The replacement message, if it matters, is an e-transfer notification, again, from a completely different sender.

I noticed then that a few other e-mails show only code data in the body. This is loading from a Gmail account which appears to be intact when I log in there directly.

I was also concerned when I first went to open Thunderbird from the taskbar, that a Win 10 pop-up appeared as I hovered over to click the icon, showing "recent" e-mails from all different dates, most of them well in the past and certainly not accessed recently. This has me concerned about a security breach.

PS: When I tried to remove the "recent" e-mails pop-up menu I accidentally deleted the taskbar shortcut and now can't get it back. Well, I can but the TBird icon won't reload and it just shows up as a blank icon.

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,

Ana Patrícia Paquete Visual Designer

Hi there,

I am tryign to access my firm's MetroBank account through Firefox and, after putting in my login details, I get a blank, white screen. I've tried with the same details through Chrome and it works. I've also disabbled pop up blocking and ad blockers.

Any other tips on what I could look for?

Rui

Discovered that until now I had been unable to store passwords on this browser, and discovered I would need to set a Primary Password before being able to set any. I followed the recommended instructions to set one, but no matter what I entered, it would be unable to set. (Password quality meter was not full (75-80%~), if that is significant.)

After this, I would receive continuous pop-up windows asking to set a Primary Password, but all attempts to set such a password would fail (Window named :"Alert", with text stating "Unable to Change Password.") These would persist until I shut down my computer, and I stopped receiving these popup windows, but ultimately, I am still unable to set a primary password., and thus, am unable to save passwords.

(Pop-up Windows were labelled "Change Password", and had text stating "Security Device: Software Security Device", along with having the password change form)

Hi, for about 14 days I get random certificate warnings - even on well known websites. They vary from SSL_ERROR_BAD_CERT_DOMAIN to SEC_ERROR_UNKNOWN_ISSUER... even on websites like x.com or LinkedIn. At the same time I got a new router from my ISP. But I am not sure, if this is connected somehow or if I got a Man-in-the-Middle or a virus. Malwarebytes & Co don´t find anything. I have resetted Firefox, too. But nothing helps. I get these errors in Chrome, too, sometimes. But not as often. Any ideas anybody? TIA!!!