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YouTube has very long load times

At some point about 5 days ago, Firefox began to load YouTube videos unacceptably slowly. To begin a video it may take around 30 seconds or more to load (with a black scr… (read more)

At some point about 5 days ago, Firefox began to load YouTube videos unacceptably slowly. To begin a video it may take around 30 seconds or more to load (with a black screen and circular loading bar/graphic), and randomly throughout the video it will need to load again which has taken up to 5 minutes at times.

Steps I have taken: - ran Firefox in troubleshooting mode (issue persisted with no extensions) - minimized memory usage - disabled hardware acceleration - refreshed Firefox twice - reinstalled Firefox

Testing/comparing YouTube in Chrome and Edge, videos load near instantaneously (even while running an extension such as uBlock Origin), and I can click anywhere in the duration of the video and it loads in less than a second. Strangely, sometimes the issue doesn't persist for the next 2-3 videos that I try to play, but then goes right back to an extremely long load time for the next video. I've never had such an issue with Firefox before and cannot find a solution. Extensions don't appear to be an issue and other browsers run YouTube perfecty fine.

Asked by Parker Fleming 1 minute ago

YouTube Lag

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many yea… (read more)

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many years now an love it. It is my understanding that it is the ad blockers causing the slow down. Do you have an estimated date when this will be resolved. I have tried every trick included running it in diagnostic mode or trouble shooting mode. Nothing seems to work. Not even a refresh.

Thanks

Asked by m.george6162 2 hours ago

Version 127.0.2 (64 bit) a lot of lag from keystroke to being displayed

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings… (read more)

For about a couple of weeks, there has been a lot of delay between what I type and when it actually appears. It's maddening! I have not changed any of my Firefox settings. I did a 'refresh' about an hour ago. I am not seeing any network activity that I cannot recognize. I d/l'd 'Malwarebytes' and ran it..."no threats". MS Defender has always been on & protecting me. I have never had this situation occur before and am hoping for some help (5 to 10 seconds to wait for what you've keyed in is not fun).

Asked by Philip 5 hours ago

Firefox hangs.

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes sc… (read more)

Even though I actually have only 1, 2, or 3 Firefox windows actually open, subsequent browsing is is stacking up instances. Following is a copy of Windows' "processes screen" illustrating an actual instance. At this point, I run out of memory and Firefox crashes.

tl Firefox (15) 7.0% 1,133.1 MB 0.1 m/s 0 Mbps i£, Firefox Efficiency... 0% 398.5 MB o m/s 0 Mbps Firefox 1.7% 268.3 MB o.i m/s 0 Mbps Firefox 3.6% 174.8 MB o.i m/s 0 Mbps Firefox 0.8% 120.8 MB o m/s 0 Mbps Firefox Efficiency... 0.8% 48.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 36.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 30.7 MB o m/s 0 Mbps Firefox 0% 20.3 MB o m/s 0 Mbps Firefox Efficiency... 0% 17.6 MB o m/s 0 Mbps Firefox Efficiency... © 0% 8.4 MB o m/s 0 Mbps Firefox Efficiency... © 0% 5.3 MB o m/s 0 Mbps Firefox 0% 1.8 MB o m/s 0 Mbps Firefox 0% 0.8 MB o m/s 0 Mbps i£. Firefox 0% 0.8 MB 0 MB/s 0 Mbps Firefox 0% 0.5 MB o m/s 0 Mbps

Asked by Puzzler 7 hours ago

Thunderbird email

My outgoing email stopped working suddenly. Incoming email works fine. I sent an email with a large attachment. It sent but after that I could not send anymore emails. I … (read more)

My outgoing email stopped working suddenly. Incoming email works fine. I sent an email with a large attachment. It sent but after that I could not send anymore emails. I checked my password and server settings nothing has changed except I can't send email. I get a pop up window that asks for my password but after entering my password and hit enter I get another pop up window that says login failed please enter new password. The password works fine when I go AOL mail and enter it.

Asked by orionstarman 8 hours ago

Can't send email, 2 different SMTP servers both time out

Hello -- Not sure when this happened. Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP server… (read more)

Hello --

Not sure when this happened.

Got 2 email accounts, account X and account Y. All was working fine until today, 6/27/24. Both have different outgoing SMTP servers.

Now I am trying to send, it is asking for passwords, which I have and is 100% correct. In fact, if I put in wrong password it tells me, so I know it is communicating. When I put in the correct password, I get a timeout on BOTH SMTP servers.

I disabled Norton Firewall.

Works fine from another PC app (poppeeper) and from my android (k9 mail). Both accounts are IMAP.

Neither SSL/TLS or STARTTLS makes a difference. Nor did a re-boot.

TB 115.12.2 (64 Bit) on Windows 10

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mailroom4.hostrocket.com timed out. Try again.

Description: hostrocket Server Name: mailroom4.hostrocket.com Port: 465 User Name: ernie@e(redacted).com Authentication method: Normal password Connection Security: SSL/TLS


Anything change?

Asked by Ernie B 2 days ago

Last reply by Ernie B 8 hours ago

Website downloads through Firefox are failing

A few days ago I tried to download something from a modding website for a game, and the download simply failed instantly. I thought it might have been an issue with that … (read more)

A few days ago I tried to download something from a modding website for a game, and the download simply failed instantly. I thought it might have been an issue with that website, but after pressing on with my plans with Edge and later trying to download Microsoft Visual Studio through Firefox, it failed again.

A week or two prior downloads were working fine, and I hadn't changed any Firefox settings between now and then. There's clearly something blocking downloads, but I don't know what. I'm not adept enough at fiddling with individual settings all day to know what they do or figure it out easily. All I know is that pretty much all of the conventional solutions from the most recent posts about this (2+ years ago) are not working. I've tried messing around in about:config and about:profiles, tried disabling and unchecking Firefox security settings, and changing the directory for downloaded files. I've even tried disabling Windows Firewall and Nord VPN.

Asked by abwier 9 hours ago

daily updates

Almost daily I get a message to download or dismiss update. When I dismiss the message, it continues to pop up. When I hit download, nothing happens. This is locking u… (read more)

Almost daily I get a message to download or dismiss update. When I dismiss the message, it continues to pop up. When I hit download, nothing happens. This is locking up my computer at times & slowing everything down. I actually don't see the need for daily updates. What is causing this and how can I stop it?

Asked by debbearl 14 hours ago

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (read more)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Asked by 8bitorne 2 weeks ago

Last reply by 8bitorne 1 day ago

Cannot send emails on Thunderbird after latest update

After updating to Thunderbird version 115.12.2(32 bit) two days ago, I can no longer send emails. I get an error message "Authentification error (VM401)" I use Virgin M… (read more)

After updating to Thunderbird version 115.12.2(32 bit) two days ago, I can no longer send emails. I get an error message "Authentification error (VM401)" I use Virgin Media. I can receive emails OK. I have not changed any server settings for a long time. I have been in touch with Virgin Media, they say the problem is with Thunderbird as I can send emails from on their one line system. I can also send emails from my Android phone. Any help would be appreciated.

Asked by billbrysland 1 day ago

Outlook authentication

I know this problem has been discussed extensively, but I can't fix it even after reading the previous posts. I have an institutional email address that uses outlook.of… (read more)

I know this problem has been discussed extensively, but I can't fix it even after reading the previous posts.

I have an institutional email address that uses outlook.office365 server and mandatory two factor autentication. I had my Thunderbird setup with this, which suddenly stopped working one day on my office PC. I updated Thunderbird to the newest version, but the issue pertains. Currently I'm running Thunderbird 115.12.2. on a Windows 10 machine.

When I try to fetch my emails from this server, a popup window appears that asks for my institutional login credentials. When I enter them, a second window appears, asking for the two factor autentication. However, this window seems to be corrupt, as it does not contain any information, and and it's impossible to type in verification code, as there's no input area at all (see the first picture - note that I'm using a localized version of Thunderbird).

When I click on Privacy and cookies in the right bottom corner, then two lines appear (although without any labels), where I can type in my verification code (I guess that it is the second line, because it shows dots in place of the typed characters, as for passwords). A screenshot of this window can be seen in the second picture.

However, after typing the correct code and clicking on the grey button, the first window reappears, this time with my email address that keeps flashing forever and nothing happens. It does not even matter if I type in the right verification number or just anything, it produces the same behaviour. As a result, I can't log in to my mailbox, which is operational, because I can log in there through the web interface of outlook, and also from my laptop using Thunderbird 78.14.0. I also made sure that the server name and authentication methods are correct (outlook.office365.com, port 993, SSL/TLS, OAuth2).

Do you have any suggestion how to solve this issue?

Many thanks.

Asked by AL 1 day ago

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (read more)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Asked by rileth1 1 week ago

Last reply by rileth1 1 day ago

Random Firefox crashes

Hi! Every 10-15 days Firefox crashes on one of the machines. The only error I have is the "No mapping between account names and security IDs was done" in the Event View… (read more)

Hi!

Every 10-15 days Firefox crashes on one of the machines.

The only error I have is the "No mapping between account names and security IDs was done" in the Event Viewer at the time of the crash.

Firefox and the system fully up to date. The system exhibits no other issues.

Windows 11 Pro, no domain, crashes happen on multiple accounts on that machine.

The user is not signed in at the time of the crash. They have been using the same add-ons for years, but just to rule it out, Troubleshooting mode was attempted to no avail.

AV has been completely removed temporarily to avoid any conflicts.

Asked by mihaelwa 1 day ago

Last reply by mihaelwa 1 day ago

email verzenden

Verzenden van het bericht is mislukt. Er is een fout opgetreden bij het verzenden van e-mail. De mailserver antwoordde: Unable to relay without authentication.. Controlee… (read more)

Verzenden van het bericht is mislukt. Er is een fout opgetreden bij het verzenden van e-mail. De mailserver antwoordde: Unable to relay without authentication.. Controleer of uw e-mailadres juist is ingesteld in uw accountinstellingen en probeer het opnieuw.

Asked by j.merks501143 1 day ago

Thunderbird "Authentication Failed on Server" Message

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again. Is there any error logging proce… (read more)

I occasionally get a Authentication Failed to Server (Outlook.com) and when it occurs it continues for 1-5 minutes then goes away again.

Is there any error logging proceedure that I can set up to see what the exact issue is?

I've tried running a parallel alternative email client (eM Client) and that doesn't seem to suffer in the same way, but I much prefer Thunderbird so would like to find out what the problem is.

Asked by dougjbarnes 4 weeks ago

Last reply by dougjbarnes 1 day ago

Green artifact on attachments

Attachments in pdf format are covered with green color. The color disappears, for example, when I open printing setup window. I have arleady repaired the folder and fully… (read more)

Attachments in pdf format are covered with green color. The color disappears, for example, when I open printing setup window. I have arleady repaired the folder and fully reinstalled thunderbird. Do you have any ideas how to repair it?

Asked by assasek 1 day ago

Problem with PEC account

Hi, i have a PEC account configured on 2 different computers, when i forward a mail, near the message appears a blue mark, but in the other computer didn't appear, so my … (read more)

Hi, i have a PEC account configured on 2 different computers, when i forward a mail, near the message appears a blue mark, but in the other computer didn't appear, so my colleague cannot tell if i forwarded the mail or not, can you help me? this problem is only with PEC accounts, with normal mail works correctly, this problem came out some months ago, before worked also whit the PEC accounts

Asked by Matteo Soave 2 days ago

Last reply by Matteo Soave 1 day ago

Emails sent

Hi, I have problem, sometimes when I send an email, the program loads a completely different email and then saves it as sent,sometimes when I send an email, the program… (read more)

Hi,

I have problem,

sometimes when I send an email, the program loads a completely different email and then saves it as sent,sometimes when I send an email, the program loads a completely different email and then saves it as sent. On the email provider's website, everything is correct, but unfortunately there is an error in the program. This comes up to me often.

can you help me somehow?

Regards

Patryk

Asked by zuk.pat.45 1 day ago

Inbox problem

I'm grateful that I've been able to use Thunderbird for free up until now. I wouldn't mind making a small donation. However, Thunderbird's email service is currently unav… (read more)

I'm grateful that I've been able to use Thunderbird for free up until now. I wouldn't mind making a small donation. However, Thunderbird's email service is currently unavailable. Received emails are not displayed in the inbox. All previous history has also been erased. First of all, I would like your cooperation in fixing the current problem and restoring the system to its previous state. I will make a donation as soon as the system is restored. If the system cannot be restored without a donation, you can make a donation first. I look forward to your reply.

Asked by Eiichiro Kitao 1 day ago