All Products Support Forum

I usuallg keep a few tabs open in private browsing but now it seems they’re closing automatically when I come back from regular browsing. The settings/privacy/close private tabs doesn’t seem to exist in the setttings any longer. Did it move? Am I missing something? Reopening private tabs again and again sort of may push me out of Firefox on iOS altogether.

Firefox will close my private browsing tabs after inactive for a couple hours. I do not see any setting section for controlling when Firefox closes or doesn’t close private browsing tabs. Just started happening bout a day or 2 ago.

I get the following message when I try to log in to my Kaiser.com account. "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I can get to the Kaiser web site but I get this message when I click on "sign in". I don't have a problem accessing and signing in using Safari or Chrome. I can't figure out how to disable or turn off cookies for the Kaiser.com website. And I've never had to do that before today.

How do I remove ALL google-sponsored shortcuts on my Firefox iPad home page? When I click on a Google-sponsored shortcut and then click on Remove, it removes only that one but then replaces it with another one. How do I get rid of ALL Google shortcuts?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Thunderbird downloads emails properly when first opened but the comes up with error as per attached for subsequent downloads. It does this for all (5) email addresses I have. Every once in a while when the error message comes up, Thunderbird freezes completely and I have to force quit. (on Mac)

Sometimes the lock icon in the url bar shows that a connection is insecure (slash through lock) when the connection is secure and using https. I haven’t been able to detect a pattern, but it’s happened enough times that it has become noticeable. I’m curious if there’s a reason behind this, or perhaps I’m misunderstanding how to interpret the lock icon? I’ve attached a screen shot of an example from the VSCode extension marketplace web site where there seems to be a disconnect.

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode. See attached.

I have the Firefox app on my iPhone. When I click it to open the app, the first thing I see is the Firefox logo on the top left. Below that are eight icons (webpages), seven of which I have pinned. Below that are my "Jump Back In" options. How do I add a "pin" to a webpage I go to all the time?

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco