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Translate won't translate

All of a sudden, my pages appear in Spanish. When I go to the Translate Page tab and change it from Spanish to English, part of the page still appears in Spanish. The de… (read more)

All of a sudden, my pages appear in Spanish. When I go to the Translate Page tab and change it from Spanish to English, part of the page still appears in Spanish.

The default language is English, so I don't know how or why it's coming up in Spanish.

Thanks for the help!

Asked by Franco 35 minutes ago

in 2024 can find no info on how to import Safari bookmarks into Firefox

My rig: MacMini 2018. Macosx 13 Ventura. Safari browser. Safari can export an HTML file for bookmarks and a CSV file for passwords. I saved them to my desktop. Tryin… (read more)

My rig: MacMini 2018. Macosx 13 Ventura. Safari browser.

Safari can export an HTML file for bookmarks and a CSV file for passwords. I saved them to my desktop. Trying every way I can in Firefox, FFox won't accept these file extensions. What is it looking for?

What am I missing? Seems to be no 2024 routine for this online. I'm probably in dark about something obvious.

Asked by Bruce Dickson 41 minutes ago

I have about 5 tabs for sites that I use for work and they keep disappearing

I have 5 tabs that point to sites that I use for my job. These tabs sometimes disappear after Firefox upgrades, but sometimes they disappear after rebooting my PC or shut… (read more)

I have 5 tabs that point to sites that I use for my job. These tabs sometimes disappear after Firefox upgrades, but sometimes they disappear after rebooting my PC or shutting the browser and reopening it.

Please tell me how to keep this from happening or how to best recover my tabs when they disappear.

I have been a Firefox user since the "beginning" and really don't want to switch browsers. Also I contribute to Mozilla every month amounting to about 60 dollars a year, so I am a believer, but losing and having to recreate these tabs is really a hassle and slows my productivity.

Thank you for your help. Jane Pickens Waukegan, Illinois Cell [removed phone# from public support forum]

Asked by Jane Pickens 6 hours ago

Firefox crashes

Firefox crashes. I tried to enable safe mode in the browser and there were also crashes. browser updated to latest version bp-a4cfcddb-2647-4541-98b0-912f70240605 bp-d2d0… (read more)

Firefox crashes. I tried to enable safe mode in the browser and there were also crashes. browser updated to latest version bp-a4cfcddb-2647-4541-98b0-912f70240605 bp-d2d0e21d-ec26-4fb4-9bd0-2d97e0240605 The browser crashed 15 times in a day, I’m already tired

Asked by EGCH 1 hour ago

clicking on a youtube link opens every link when i use firefox

When I am on YouTube's website if I click (or right click) and of the other YouTube video links Every link on the page opens up. This doesn't happen if a use any other … (read more)

When I am on YouTube's website if I click (or right click) and of the other YouTube video links Every link on the page opens up. This doesn't happen if a use any other browser.

Asked by Roric Blanton 2 hours ago

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 2 days ago

Last reply by Candlejack 3 hours ago

Memory load/leak on Apple Silicon?

I have struggled off an on for about a year since getting an M-series Mac with Firefox and memory load. This is an issue that I did not struggle with with the same RAM-Sp… (read more)

I have struggled off an on for about a year since getting an M-series Mac with Firefox and memory load. This is an issue that I did not struggle with with the same RAM-Specc'd Intel alternative. I have received multiple out of memory errors the longer Firefox would run. I have done full clean installs of my machine (not restoring anything from backup) and gone so far as to up replacing the machine (though not for this specific issue only) that had double the RAM (32GB vs 16GB). I haven't yet begun to receive out of memory errors on this new machine, but I see the day coming.

I believe this is directly related to the number of tabs open, like they must not go to sleep. My concern is that with firefox running, over time (like a day or two) Firefox ends up consuming a little more than 10GB of RAM (peak observed so far). Quitting and reopening Firefox brings me down to 2.5-3 on the same tab count for a couple days.

My addons are all up to date, and I only have two (Firefox Multi-Account Containers, and NordPass for password management). I've removed Nord for troubleshooting purposes with no effect. I have changed to various versions and variations of firefox (meaning beta versions and the developer variation of the browser).

I have also used another browser entirely (MS Edge) for an extended amount of time with basically the same environment open. For comparison, same tabs, same amount of time open Edge uses 3GB RAM and upon restart jumps to 5GG Ram but settles back down to 3.

I am wanting to stay with Firefox. It's multi-container setup is the best there is (that I know of). I hate the idea of moving to another browser.


TL;DR Issue: High Memory usage on Apple Silicon (Firefox using just over 10GB RAM after a couple days)

steps taken: Computer has been reinstalled multiple times Computer has been replaced (move from 16GB to 36GB) Browser reinstalled with various versions and variations. Add-ons have been updated and also removed.

Reference Intel Macbook with 16GB RAM in my workflow did not have this issue a single time over many years.

Desire Looking to reign in Firefox's memory usage so I don't have to move to another browser (Edge has proven to hold at 3GB under the same workflow).

Asked by josh90 2 hours ago

Firefox browser

Firefox browser not working right. I can change about 3 screens than it just spins back & forth it wont chage half to close & open back up to get it to change cr… (read more)

Firefox browser not working right. I can change about 3 screens than it just spins back & forth it wont chage half to close & open back up to get it to change crome dont do that & the slide bar on side dont work when you change screens wont go back to top poor service fixing it

Asked by raledj 2 hours ago

Firefox updates

I have Firefox 126.0.1 installed yet get a notification daily asking me to install the latest update When I down load the "latest update" I get Firefox 126.0.1 ! How… (read more)

I have Firefox 126.0.1 installed yet get a notification daily asking me to install the latest update When I down load the "latest update" I get Firefox 126.0.1 ! How can I stop this annoyance? Thank you John

Asked by Johnny Berger 3 hours ago

Webpages register mouse click when I press A key

This is an utterly bizarre issue, and I don't know if it's my fault. On most web page I go to, when typing in an input field, each time I press A, whatever my mouse curso… (read more)

This is an utterly bizarre issue, and I don't know if it's my fault. On most web page I go to, when typing in an input field, each time I press A, whatever my mouse cursor is hovering over is clicked. This is extremely annoying and inconvenient. I may be searching google when I'm redirected back to the google home page. I might be typing in duolingo when the question is suddenly submitted and I am marked incorrect. It's a major inconvenience and I have no clue what could be causing it. It's only in firefox, not any other browser. It's only in web pages themselves, not in the url bar.

Asked by Emeth Casey 3 hours ago

Cannot log in to my college student account

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning di… (read more)

Hello. I am currently having issues trying to log into my student Blackboard account on my college's website. I have played with Firefox's settings quite a bit turning different options and off like pop up blocker trying to get the page to load.I have tried closing and reopening Firefox. I have restarted Firefox, refreshed Firefox, have totally uninstalled Firefox and reinstalled it, and have used an older version of Firefox and still cannot get this page to load. At least with Firefox, on this particular computer. My laptop, which I have been using for the last 2 years for college, also has Firefox installed on it, and loaded up the website just fine, as it always has. Also, I am able to load the website perfectly fine, on this specific computer in question, with Microsoft Edge. I was also able to access the website fine with my phone, which uses Dolphin as its browser. So, my issue is either with Firefox, this particular computer, or a combination of the two in conjunction somehow. Because I can access the website just fine with Firefox, on my older laptop, and I can access the website on this particular computer, if I use a different browser than Firefox. Which I would not like to do. I even played around with setting the sites as exceptions in both my firewall and in Firefox itself. Attached is a screenshot of the code received when trying to load it with Firefox on this computer.

Asked by tsalagiwaya33 4 hours ago

GIFs "saving as" webp only

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired … (read more)

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Asked by Toni Serofin 1 day ago

Last reply by Toni Serofin 4 hours ago

Will firefox ever get a session restore that is ACID?

Firefox losing all of my session history is an inevitability. I have encountered this problem on many cases over the past decade, be it due to an update, a power failure,… (read more)

Firefox losing all of my session history is an inevitability. I have encountered this problem on many cases over the past decade, be it due to an update, a power failure, a BSOD, or just randomly (despite closing the application correctly); like a law of nature, eventually firefox will just forget to open a window, or the entire session. This issue has caused me to switch to other web browsers in the past, multiple times. They each struggle with this in their own way.

Sometimes I can save my session by finding it in the sessionstore-backups folder, but the problem I am talking about is that that does not always work! Often times the backups get overwritten when the problem occurs - even if I don't touch firefox or open it again or close it, even if I immediately notice that a window that was there when I previously opened firefox is no longer there, often times nothing in the backup files actually has the version that I want. It's always overwritten with the new/modified session that's missing hundreds or thousands or tabs from my session restore history.

I think that the ability to actually restore a session and not have to cross my fingers that it doesnt blow up and delete my entire history (which randomly occurs at least once every few months) is the biggest problem with firefox. It is the most frustrating thing that any web browser can do. And quite frankly even if I wanted to use Firefox Sync to store my session information on a remote server (which I do not!) I do not actually trust that firefox will actually not fumble it and randomly delete my session every few months, given the history of how this problem has existed as long as I have been using this software. At least with the local sessions, sometimes I can recover some of the data, which isn't an option when firefox sync inevitably drops my session history. I am on the verge of setting up some kind of recurring task to back up the session store files on a regular basis just so I don't go crazy.

So: why does this problem exist? Is there a long running thread about why the session restore system sucks? Will it ever get fixed (even having multiple backups or the ability to manually save a backup in the UI would be a major improvement)? Are there community supported tools to fix this problem by saving extra copies of the sessionstore files?

Asked by m128 4 hours ago

Firefox consuming memory and crashing

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same… (read more)

Just lately after decade plus of using Firefox I am getting computer hung up, nothing running but Firefox with 7 tabs open. That is how I been running FF for years, same 7 tabs open and no problems until a coupler months ago. I am on Windows 10 64 bit current with May updates, 12GB main memory, Intel Core i5 @ 3.20GHz, 500 GB WD HDD. The task manager right now is showing 49 FF processes running. All is well right now, but maybe by end of day or tomorrow it will hang up. Right now Virtual memory is set at 14838. I have it set at automatic manage paging file. My hard drive has 281 GB free space. Below is a warning error I see when FF hangs and sends in a report.

Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: firefox.exe (9264) consumed 41230716928 bytes, firefox.exe (1824) consumed 1195388928 bytes, and vmmem (1768) consumed 515567616 bytes.

BTW I am on FF 126.0

Asked by Jer 6 hours ago

Last reply by Jer 6 hours ago

Tab problem

I was removing some extensions that no longer worked. Just 2 video extensions, then I changed my current theme and my monitor black screened for a moment. Afterwards, all… (read more)

I was removing some extensions that no longer worked. Just 2 video extensions, then I changed my current theme and my monitor black screened for a moment. Afterwards, all of my tabs were on the top. I've tried to chang them in the about:config. Added code in several chrome folders specified, and it still won't go to the bottom. Can we just get a simple setting check mark box? This is incredibly frustrating.

Asked by Joshua Forgey 6 hours ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 3 weeks ago

Last reply by Ana Patrícia Paquete 6 hours ago

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information?

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information? I added a screenshot showing the (… (read more)

in looking at my history I only have dates for Most Recent Visit, nothing for Added or Last Modified. How can I get this information? I added a screenshot showing the (3) columns.

Asked by L L 8 hours ago

Server not found MacOS

Hi, I'm having issues with Firefox running on macOS. It says "server not found" and I've tried pretty much everything, but it's still not working. I've followed all the s… (read more)

Hi, I'm having issues with Firefox running on macOS. It says "server not found" and I've tried pretty much everything, but it's still not working. I've followed all the steps on the wiki, but nothing has helped. My internet connection is fine, as Safari is running just fine.

Asked by ThreeDrums 8 hours ago