All Products Support Forum

I'm setting up TB for the first time with multiple email and calendar accounts. Some are gmail / google, and others o365.

The primary TB account's calendar doesn't seem to be syncing fully. It's an o365. account. But the email is working.

I added an event on my Outlook for Android on my phone. Its appearing in OWA, and in New Outlook on my computer (so it did sync from mobile Android device to server, and from server to my New Outlook on the Windows desktop). But its not appearing in TB.

Not sure what to check or what the issue might be.

Also, I'd love to replace Outlook Android on my mobile with what I think is K-9. But can't get the same account referenced here to connect to the outbound server.

Welcome any help, and appreciate you all doing this collaborative work.

Hi. I have approximately 26 folders in gmail and 34 filters that sort messages from my inbox to the appropriate folder on the mail server. I am planning on rearranging the filters and would like to know if there is a preferred way to optimize them. For example, am I better off having individual filters (say from several health providers) that end up saving respective messages into a 'Health' folder OR should I have 1 filter that looks for each provider in turn (OR condition aka 'Match any of...' ) then moves them to the 'Health' folder.

Not worried about performance, but more wondering if one method is more efficient than another.

Also, I seem to recall seeing in the filter help pages that it is preferable to have local storage for filters as opposed to having the mail server sort them out. Why is that?

kind regards, Kirby

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platform. Frustrating. To work around it I've been using a separate tab of Google chrome but it's such a pain to keep swapping back and forth. Please help!!

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm getting the information that I'm using the latest version.

Now I have problems, mainly when using facebook (especially when I try to play games through facebook) that Firefox uses enormous amounts of CPU and Memory. This does not happen all the time but at least in 70% of tries. I attached 2 screenshots

If this happens I'm not able to close Firefox the normal way but have to kill the process in the task manager.

Any quick help would be appreciated. I would also like to know if I'm the only one experiencing this or if it's a common problem.

I have read the instructions offered in the FAQ's but is not clear to me. when I type in my filter name and then select "+" after the email addy I get error about filter name already exists...

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attachment ?

What can I change in my outsettings for attachments to solve this issue

I found a bug in your Firefox for iPad in Version 125.2 and earlier that has been recurring. Once I establish Dark Mode in one tab, (Tab 1) via system dark mode on iPad settings and Firefox Settings, When I open a new tab,(Tab 2) it will be in Light Mode. When I switch Tab 2 to Dark Mode via Firefox settings, it will automatically switch Tab 1 into Light mode. If I switch all odd # tabs into Dark Mode, all Even # tabs will be a weird Light Mode but with the videos in screen paused in a strange negative photo view. After reading up on all websites, forums on Mac, iPad and Firefox, it seems this is a Firefox Bug. To correct this, all tabs opened in either light or dark mode should be the same mode as the new tabs opened. My iPad update has been updated to the latest version 17.4.1 iPad 9th Gen.

As of this morning, I'm unable to click on links in emails and have the URL open in my default browser. When I click such a link, the menu bar darkens as the mouse button is down, and lightens when the mouse button is released. Nothing else seems to happen.

I hope you can help; this is a major problem.

Hello! I have some proplem to update Firefox on all my six computers. It is also impossible to download a new Firefoxand install on a clean computer . The message I get is as the image below. Regards/Sture Axelsson sobaxe@gmail.com

Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing works. I have disabled Chrome like the internet says to. Still getting them. They are easy to get rid of but very annoying. Please help me. I don't want to restore to factory.

Hello. For some unknown reason, when I open "New Funclub Casino" everything runs just fine: login, search, funding, history, etc... However, when I click on a game to play, it begins to open a new page to load, immediately stops and displays "Device or Browser not supported." I can't pinpoint a reason nor have any explanation as to why this just started happening when everything functioned perfectly fine without any issues in the past. What am I missing or not aware of that's changed?

Thank You, Jeff Billo (Soltarius7)