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Since last upate (version 127), Firefox cannot use an external sound card for its audio

I have 2 soundcards on my iMac, (OS Ventura 13.6.1) : one internal (iMac) and one for music production. (universal audio) Until the latest update (127), I could sel… (read more)

I have 2 soundcards on my iMac, (OS Ventura 13.6.1) : one internal (iMac) and one for music production. (universal audio)

Until the latest update (127), I could select either one and I could hear the audio from Firefox. But... since the update, only the internal iMac audio card is working. Note that I don't have this problem with Safari nor Chrome and it used to work on Firefox until the last update.

Anyone has noticed that? 

Does anyone knows how to contact them and log this as a new bug?

Thanks all!  :)

Asked by yannickbisson 20 hours ago

No audio when switching tabs

For a few months now, I have been having issues with Firefox and my computer audio. If I am listening to something, like internet radio (doesn't matter which website), th… (read more)

For a few months now, I have been having issues with Firefox and my computer audio. If I am listening to something, like internet radio (doesn't matter which website), the audio will completely cut out. Sometimes it will start working on its own and other times I either have to force quite Firefox or completely restart my computer. When this happens, no other audio works on my computer. I have had a new motherboard, audio card, speakers all replaced under warranty. I've also re-installed Windows and it still keeps happening. Has anyone else experienced this? Can anyone recommend a solution?

Asked by jsheltz 21 hours ago

Windows Taskbar Not Appearing When Firefox is Maximized

Issue Summary: When using a maximized Firefox window with the Windows taskbar set to automatically hide, the taskbar sometimes fails to appear when moving the mouse curso… (read more)

Issue Summary: When using a maximized Firefox window with the Windows taskbar set to automatically hide, the taskbar sometimes fails to appear when moving the mouse cursor to the bottom of the screen.

Steps to Reproduce:

  • Set the Windows taskbar to automatically hide.
  • Maximize the Firefox window.
  • Use Firefox normally and intermittently move the mouse cursor to the bottom of the screen.

Expected Behavior: The Windows taskbar should appear when the mouse cursor is moved to the bottom of the screen.

Actual Behavior: The taskbar does not appear consistently when the mouse cursor is moved to the bottom of the screen. This issue is specific to Firefox and occurs frequently, though not every time. The taskbar functions normally with other applications.

System Information:

  • Windows Version: Windows 10 Pro 22H2 x64
  • Firefox Version: Firefox 127.0 (but happens at least since 126.0)

Additional Notes:

  • The issue has been occurring for several weeks.
  • No specific pattern has been identified regarding when the taskbar fails to appear.
  • This issue significantly impacts the user experience as it disrupts workflow and navigation.

Steps Taken to Resolve:

  • Checked for and installed the latest Firefox updates.
  • Restarted Firefox and the computer.
  • Verified that the taskbar behaves normally with other applications.

Request: Please investigate and address this issue in a future update. Any guidance or interim solutions would be greatly appreciated.

Thank you for your attention to this matter.

Asked by mansle 21 hours ago

Addon/Extension allow list with group policy

Hello! I manage our browser configuration for our enterprise. We use group policy to restrict browser addons until they clear our internal security review. I'm looking … (read more)

Hello!

I manage our browser configuration for our enterprise. We use group policy to restrict browser addons until they clear our internal security review.

I'm looking for a way to allow specific addons using group policy, while generally blocking everything else.

I've found the setting to enforce the installation of addons, but we'd like to avoid forcing every addon to install on every system as there would be overlap between things like password managers and such.

Is there a way to accomplish this?

Asked by ggroathouse 22 hours ago

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (read more)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Asked by Jay 1 day ago

Last reply by Jay 23 hours ago

This space is annoying me, any way I can fill it or get rid of it?

I know it seems like a minor thing, but I run my browser in the left hand of my screen with other apps to the right, so that gaps pushes all my pinned tabs and browsing t… (read more)

I know it seems like a minor thing, but I run my browser in the left hand of my screen with other apps to the right, so that gaps pushes all my pinned tabs and browsing tabs over to the right losing valuable space. It's not there on my Windows machines where I run a similar layout.

Anything that I can do about it in about:config?

Asked by tomrob2 1 day ago

Customize Links on Firefox New Tab Page

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-item… (read more)

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_pin-unpin-or-remove-a-shortcut.

However, today, when I try to edit a shortcut link, I do not get the 3 dots menu by right clicking on a shortcut tile.

Is this a recent change, a bug, an issue with my installation (which has been stable for many years)?

How can I get back the functionality back?

I am using Firefox 127.0 (64 bit) on Windows (Windows 11, all up to date).

Asked by Paul McKeown 1 day ago

Is there now a way to make the "Reopen Closed Tab" actually reopen closed tabs again?

A while back the behavior of the ctrl+shift+t shortcut changed from reopening tab in the current window to reopening tab in the current window or reopening last closed wi… (read more)

A while back the behavior of the ctrl+shift+t shortcut changed from reopening tab in the current window to reopening tab in the current window or reopening last closed window which for me and a lot of other people too made it worse. There's been a thread https://support.mozilla.org/en-US/questions/1421356 but it's been archived without a real solution. Is there now a way like a about:config toggle to bring back the old functionality? I really miss the old behavior.

Asked by D4VID 2 days ago

Last reply by D4VID 1 day ago

restore my settings

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed.… (read more)

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed. How do I restore my settings?

Asked by westart1 1 day ago

remove firefox relay from right click menu

Hi there, I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I do… (read more)

Hi there,

I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I don't want it to show on the context menu and I found no such option on the relay extension. Is there a solution to this?

Thank you

Asked by Debra 2 days ago

Last reply by Debra 1 day ago

Firefox stopping abruptly (or crashes)

Hello I am using firefox 126.0.1 (64-bit) version of firefox on a linux system (kernel 6.6). Firefox is closing the main window abruptly (or crashing). Wanted to get i… (read more)

Hello

I am using firefox 126.0.1 (64-bit) version of firefox on a linux system (kernel 6.6). Firefox is closing the main window abruptly (or crashing).

Wanted to get information on the crash, but when I navigated to the about:crashes page, it return a page with title "invalid URL" and the page says "Hmm. That address doesn’t look right."

Is there a way to get to the crash data/information?

Kind Regards Riza

Asked by Riza Dindir 1 day ago

Unable to download/failed/cancelled downloads

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the downl… (read more)

I tried redownloading Firefox after I saw that i was unable to download any extenstions/add-ons. Anytime i try to download something from the firefox browser, the download fails or gets cancelled. I never changed any settings, how can i fix this?

Asked by Qtip_69 2 weeks ago

Last reply by Qtip_69 1 day ago

Changing from Windows to Mac - Is FF Profile Compatible

My Windows 10 Pro laptop computer crashed a couple of days ago and no longer works. I am considering replacing it with a new Macbook Air. My files are backed up with Ca… (read more)

My Windows 10 Pro laptop computer crashed a couple of days ago and no longer works. I am considering replacing it with a new Macbook Air. My files are backed up with Carbonite. Will I be able to get my saved passwords back by restoring my Firefox profile to the proper folder on the Mac? (I already know that Carbonite's backup program will not do a "file restore" between Mac and Windows; I will likely be paying Carbonite an extra $100 so they can put my files on an external drive and ship i to me.) | (I have a lot of the passwords saved in Safari on my iPhone and old iPad mini 2, but there are some I did not want to save on the mobile devices. They are also not on the much older Windows laptop I am currently using. Therefore, I cannot access certain sites right now unless I am willing to change the passwords.)

Thank you.

Asked by ajpeavler 1 day ago

Move the search trigger at the end of the suggestion list

The vast majority of the time, when I open a new tab, I want to go to a page I already visited. Unfortunately, I consistently have to press down arrow to get to what I'm … (read more)

The vast majority of the time, when I open a new tab, I want to go to a page I already visited. Unfortunately, I consistently have to press down arrow to get to what I'm looking for.

I already disabled any kind of search suggestion (settings screenshot attached), added the separate search field, but nothing I tried removed the "Search with DuckDuckGo" being the first suggestion. I pressed the down arrow so many times in my life because of this, I'm at a loss.

Am I missing something? Is there any way to get the history suggestions to be before ANY web search.

Asked by Laurent 1 day ago

Last reply by Laurent 1 day ago

Fox News Digital - With the release of FireFox Fox News Digital Article comments are not displaying

I have been trying to read article comments on Fox News Digital (https://www.foxnews.com), but the comments are not showing up. I am using a MacBook Air with Sonoma 14.1.… (read more)

I have been trying to read article comments on Fox News Digital (https://www.foxnews.com), but the comments are not showing up. I am using a MacBook Air with Sonoma 14.1. I am using FireFox latest edition and have updated FireFox but comments are still not showing up. Comments do display in Safari logged in to foxnews.com or not. I would put a jpg in this request for assistance, but it wouldn't show much just a white space where the comments should be.

Asked by tipsntricks 1 day ago

Firefox won't open on Mac despite trying everything I've read

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried mult… (read more)

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried multiple times, the option key, and re-installing. Nothing seems to work, which suggests something about my user settings is the issue, but a) I am not keen on deleting this if possible and b) I won't delete my user settings unless that is necessary. Like the attached thread, I am happy to attach crash reports, but without the ability to even open Firefox properly it's not obvious how I do this - force-quitting it just sends a report to Apple.

Any help much appreciated - I'd quite like Firefox working again.

My laptop is a MacBook Pro 13 2020 (Intel) running macOS Monterey (12.7.4). I installed the version of Firefox available for download as of writing (v127.0 based on Finder).

Asked by Daniel Soutar 1 day ago

Last reply by Daniel Soutar 1 day ago