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I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (read more)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

Asked by kira17 1 day ago

Last reply by cor-el 23 hours ago

  • Solved

search for posting by a specific contributor

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that per… (read more)

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that person instead of reading thru a lot of posting. Thank you

Asked by OldBob2 1 day ago

Answered by david 1 day ago

Accessing old emails stored on hard drive

Hi – I have been with Thunderbird for a while now but didn’t use your email program as I have been using Gmail for several years and still do. When I finished with my pre… (read more)

Hi – I have been with Thunderbird for a while now but didn’t use your email program as I have been using Gmail for several years and still do. When I finished with my previous ISP, I copied the folders holding all my old emails to the hard disk on my PC. Is there any way I can use Thunderbird to read/delete these emails using my hard drive as the source and without using an ISP?

Asked by philkeena 1 day ago

Last reply by philkeena 1 day ago

links and reading suggestions missing

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missin… (read more)

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missing.

Is there anyway to restore these items?

Asked by marilee2browndogs 1 day ago

Old videos on lock screen

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11. I start watching some video on YouTube or whatever, decide it's not useful/what I want, … (read more)

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11.

I start watching some video on YouTube or whatever, decide it's not useful/what I want, stop playing it, close the tab or navigate away, but if my device locks, the controls for this old, discarded video, that I didn't want to watch, are on the lock screen.

I wouldn't mind if it was a video I was currently watching but it's somehow remembering the last thing I started to watch. I can see no hint anywhere else that it's still active in any way at all.

The only way to get rid seems to be to close Firfox.

This is very annoying because it seems you can't watch anything without Firefox remembering it and putting on the lock screen until the end of the session, so it could be cluttering things up all day unless I close everything and (in my case, because of prvicy settings) delete cookies and log myself out of most sites.

I've tried multiple searches but all I've found here is a post about turning off media.hardwaremediakeys.enabled but I don't actually want to do that, I just want Firefox to forget videos when I've closed the tab or navigated away from them.

Elsewhere I found a suggestion to disable dom.media.mediasession.enabled but that setting isn't found.

Any help much appreciated.

Asked by Pete 1 day ago

Bug that deletes existing download when cancelling another ongoing download

I keep running into this bug where, on the odd occasion I am trying to download a file and the download occurs slow sometimes from the server's end, I might start a downl… (read more)

I keep running into this bug where, on the odd occasion I am trying to download a file and the download occurs slow sometimes from the server's end, I might start a download of the same file twice. Then when one finishes downloading, if I press cancel on the ongoing download, it deletes the other downloaded file from my storage. This probably happens because the files are named the exact same but cancelling a downloading file should not delete an already downloaded, different file.

Asked by aren 1 day ago

Last reply by Rabiashah Rashdi1234 1 day ago

Change default view

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can… (read more)

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Asked by price3 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox is not highlighting and scrolling to text when url contains "#:~:text=highlight this"

Firefox version is: 127.0 (64-bit) My problem is that Firefox seems to be ignoring "#:~:text=highlight this". Maybe there's something under about:config? I can't find… (read more)

Firefox version is: 127.0 (64-bit)

My problem is that Firefox seems to be ignoring "#:~:text=highlight this".

Maybe there's something under about:config? I can't find it.

Thanks

Issues related to some settings in about:config (RLBox, shadow-stack protection)

I have two questions: 1. Will WASM and JIT be turned on or not affect the operation of RLBox? I currently have the following about:config settings set to false, I'm won… (read more)

I have two questions:

1. Will WASM and JIT be turned on or not affect the operation of RLBox?

I currently have the following about:config settings set to false, I'm wondering if this will cause the RLBox to not function?

javascript.options.ion javascript.options.baselinejit javascript.options.native_regexp javascript.options.asmjs javascript.options.wasm

I hope Mozilla staff will consider listing the operating status of RLBox in about:support, so that it will be clear at a glance.

2. Enabling "security.sandbox.content.shadow-stack.enabled" will cause add-ons to not function properly.

This setting seems to have been around for a long time. Is there any progress on this? Chrome has supported this feature for quite some time.

I would be grateful if you could help clarify this and inform me of the answer.

Asked by Nossiter 1 day ago

  • Solved

Update Broke Advanced Options for Undoing 2022 Private Window Visual Changes

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right… (read more)

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right of the window.

At the time, support threads (such as this one https://support.mozilla.org/en-US/questions/1393494#answer-1542568 ) suggested changing three options to revert these changes: -browser.privateWindowSeparation.enabled -browser.privatebrowsing.enable-new-indicator -browser.privatebrowsing.enable-new-logo I really dislike how these changes look, and so immediately followed this advice. In my advanced options, every one of these is still set to "false" to this day. However, after a recent Firefox update (my current version is listed as 127.0), these no longer seem to have any effect making the new look the only option.

I would strongly prefer to at least re-combine the taskbar icons for standard and private browsing into a single icon. Is there any way to do this in the current update, or is this change permanent going forward? If it is permanent, would reverting to version 126.01 risk losing my current Firefox profile?

Asked by f-v-k 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

Auto-select address bar in new private window?

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't au… (read more)

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't auto-selected. I know I can use 'Ctrl+L' to select it but that's not a habit I've been able to train yet, and doing so would be much more frustrating than just using firefox in a more intuitive way. How can I change this? Is there anything that can be done? I can't find any relevant setting when digging into the 'about:config' section, nor in any of the regular app settings.

Asked by yeah this is kaybee 1 day ago

iCloud email folders being randomly unsubscribed

My one iCloud email account has been working fine in TB for months. Today sometime TB (115.8.0) began unsubscribing all but a few of my iCloud email folders, including "S… (read more)

My one iCloud email account has been working fine in TB for months. Today sometime TB (115.8.0) began unsubscribing all but a few of my iCloud email folders, including "Sent", "Trash" &c. All other email accounts in the client are unaffected. I resubscribed all of the folders, but they keep unsubscribing - that is, the subscribe process isn't holding and the folders it retains seem random. All the mail and folders on iCloud.com are intact, but TB will show them (some or most of them) briefly, then unsubscribe all but a few. I've tried deleting the account entirely (including data in Thunderbird folder) and re-adding - the problem persists. I've been bale to solve this one. Anybody?

Asked by Robert 3 months ago

Last reply by mrkwhlbrk 1 day ago

Pressing Enter key moves email message from Inbox to Trash

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab. I am using Versi… (read more)

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab.

I am using Version 115.11.1 (32-bit) on Windows 11.

Asked by Gary 1 day ago

Videos appear dark and orange

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable. … (read more)

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable.

This only affects videos in Firefox, and only on this laptop. Chrome, Windows video player (and Firefox on my other devices) do not share this issue. The issue affects all monitors I connect the laptop to.

I have attempted: -A thorough search of Firefox settings and found nothing related. -Refresh and reinstall of Firefox -in about:config

   gfx.color_management.native_srgb to true
   Confirmed ui.videoDynamicRange was set to to 0

None of these has helped. According to all the evidence I can find online, a similar issue was caused by a problem with HDR video files and fixed in an update 2 years ago, but I am running version 127.0 and am up to date.

Asked by christianmlong 1 day ago

Last reply by christianmlong 1 day ago

Firefox freezes

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglas… (read more)

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglass appears and Firefox freezes at that point. I have to use Task Manager to close it. I tried uninstall and that failed. Then I manually deleted the Firexfox program files. When I tried to install the program from Firefox, that failed as well with a window that pops and says there was a problem. Then the install window freezes (!) and again I have to resort to Task Manager to stop the program. What to do to get Firefox running again? Thanks. Bob Ochsman ochsman@gmail.com

Asked by Bob Ochsman 1 day ago