All Products Support Forum

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.

I recently have successfully changed, via my browser, the password of one of my Yahoo! accounts. Now, when I use my Thunderbird app, which collects my emails from many different accounts - including the Yahoo account - Thunderbird can no longer access my Yahoo! mail for the simple reason it still uses the old Yahoo! account password that had to be replaced. How can I get Tbird to know about the password change?

Hoping some kind person can help me out, an old gent in Thailand

My aol.com IMAP is used directly only for travel. The same email address serves my Thunderbird POP email. Currently, ALL incoming mail goes to the AOL server. I cannot see the messages nor answer them on the local system. I store nothing on the AOL server. How can I get the incoming mail to the local email tool?

Any work-arounds?

Katharine

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

I'm a newbie to Thunderbird. I've added an existing email account to Thunderbird, but it displays the emails with the oldest on top. How do I setup the Thunderbird app to display the most recent emails on top?

Using Thunderbird version 115.11.1 (32-bit), I cannot set up my Gmail account. I've tried all tips and suggestions: Accepted cookies, OAuth2 authentication in both IMAP and SMTP, removed saved password, but still got the message: "probably wrong configuration, username or password". At start, enter my name and Gmail address, leave the password blank and click "Done" I don't see any sign of "Sign in with your Google account" as I have read in several places. In my Google account I can't see any way to turn on or add any third-party apps. Can you pleas help? Sincerely, Geir (gaf.pedersen@gmail.com)

I have a recurring but random problem when I reply to an email with a distribution list. TB seems to select an email address from the CC addresses on the original email rather than my mailbox address. example - mail received from user A with copy to B C D E. I reply to all and sometimes the sender address used by the system is one of the CC addresses (ie B C D or E). All users are getting the message but they think it was sent by somebody else. This could be a sensitive problem if I was making a report and then wondered why there was no follow up. Is there a setting somewhere that decides which sender address I use? I use two accounts, one is my internet provider (BT) and the other is Gmail. So far, I have only been advised of Gmail errors. Thanks in advance.

I was setting up my new email account on thunderbird and I was facing some issue, so to solve the issue I set up the account without entering the password, but later when TB is asking for the password and I am entering the password then TB is not accepting it, it is only showing that "Login to server imap.gmail.com with username 23je0520@iitism.ac.in failed".

please fix this problem.

I had a problem where emails from two months ago were empty meaning that when I click to open them, they contain nothing. I tried using the Repair Folder tool. Now, almost all of the emails in my inbox have been deleted. Unfortunately, I did not back up the folder. Any way to get these back? Is this expected action when using the Repair Folder tool?

Thank you

I've been using Thunderbird for a very long time now but I've never experienced this kind of problem: I have few outlook.com accounts set up and looks like I can't send emails from outlook.com using Thunderbird. To send a new email or respond to my emails I have to manually log in to my outlook website account or use my phone (Android). Every time I try to send or respond to email the Thunderbird I get these messages (included in the attachments): no connection to the server or it keeps asking me to put my password even though passwords has not changed. There seem to be no problem with receiving emails.

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

A few months ago my bank statement from wells fargo stopped showing the information. All I have are the heading and lines... no information. I was told by Wells Fargo it is a security glitch in the Firefox preferences. I was not able to find what they were referring to so I am contacting you for help. Instructions on where to find this would be greatly appreciately. It was something about unclicking encrypted security and that bothers me somewhat.

I was using foxfilter extension on spin browser in android and spin uses Firefox at it's core . The extension used to work well until some point in the past and suddenly it stopped working . I reached out to foxfilter support and they told Firefox stopped supporting some extensions on Android and thus the issue . Is there anyway you could start supporting foxfilter on firefox Android or can i use an olderversion of firefox on Android to get foxfilter working . If so could you guide me how to get that version installed ?

Hello! Hope you reader are doing well. Sometimes, I'll even dare say most of the time, when I browse YouTube on Firefox and enter a video - it loads fine (currently 😢) but the thing that says what the browser is doing right now - I don't really know how it's called, sorry - keeps showing, and the only way for me to remove it when it's stuck is to refresh the page. It is a small yet annoying problem, and been persistent through Firefox's updates. Thanks for reading and helping to make Firefox the best!

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com.

   You might need to install other software to open this address.

www.wsj.com isn't the only website where this happens. It seems random on sites. www.youtube.com, www.wellsfargo.com. It all started after the last windows update this week. my other browsers weren't affected. Firefox is my preferred browser. Help me fix this.