Why do I see a white screen after updating Mozilla VPN to version 2.8.3?

Mozilla VPN Mozilla VPN Viimati uuendatud:
Keegi pole seda teemat veel tõlkinud. Kui sa juba tead, kuidas SUMO tõlkimine käib, siis alusta kohe tõlkimist. Kui soovid SUMO teemade tõlkimist õppida, siis palun alusta siit.

Some Windows users who have upgraded to Mozilla VPN version 2.8.3 are running into a white screen and are unable to access most of the features when launching Mozilla VPN. Installing the application on older hardware can cause this issue.

Workaround

To be able to use Mozilla VPN on your device, you’ll need to uninstall version 2.8.3 and install a newer version of Mozilla VPN. Here are the steps you need to follow:

  1. Uninstall Mozilla VPN 2.8.3 from your device.
  2. Once uninstalled, download Mozilla VPN 2.8.4 or above from https://vpn.mozilla.org/.

Newer versions contain fixes for the issue and will work without problems.

If you need more help, please contact support.

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