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Send usage data on Firefox mobile browsers

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Firefox for Android, Firefox for iOS, Firefox Focus, Firefox Rocket and Firefox Klar collect data about installations and retention using a third-party tracking framework called adjust. Learn more.
Firefox for Android, Firefox for iOS, Firefox Focus, Firefox Rocket and Firefox Klar collect data about installations and retention using a third-party tracking framework called adjust. Learn more.

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<!--German-speaking L10N, please reword all of "Firefox Focus" to "Firefox Klar. Do NOT mention Firefox Focus."--> Controls in the settings menu allow you to turn off data collection from Firefox on your mobile devices. Here is what those control actually turns off: *Firefox for Android, Firefox for iOS, Firefox Rocket and Firefox Focus collect data about installations and retention using a third-party tracking framework called Adjust and Leanplum. This helps Mozilla determine the origin of the installation by answering the question, "Did this user on this device install the application in response to a specific advertising campaign performed by Mozilla?" *The Adjust framework consists of a open source software development kit (SDK) built into Firefox and a data-collecting Internet service backend run by the German company [https://www.adjust.com/ adjust GmbH]. *On iOS, Firefox uses a mobile marketing vendor called Leanplum. See their privacy policy [https://www.leanplum.com/privacy/ here]. This data allows us to test different features and experiences, as well as provide customized messages and recommendations for improving your experience with Firefox. *Firefox for iOS and Firefox Focus for Android use [https://github.com/mozilla-mobile/firefox-ios/wiki/Crash-Reporting-with-Sentry Sentry], an open-source platform, for crashes and exceptions reporting. This helps us understand crashes and other anomalies so we can improve stability. *Firefox Focus also uses Mozilla’s telemetry system to measure basic interactions with the browser, such as the number of times you hit the erase button, select a search hint, or open a page in another browser. You can read more about this data collection [https://github.com/mozilla-mobile/focus/wiki/Event-Tracking-with-Mozilla's-Telemetry-Service here]. *Firefox Klar does not utilize Adjust. Mozilla’s telemetry system is turned off by default on Klar. You can turn telemetry on in the Klar Settings menu if you want to help us collect data to better understand and improve our product. =What data is collected and sent to the adjust backend?= For a new install, the application sends an anonymous "attribution" request to the adjust servers. This request describes how the application was downloaded, for example, whether it was downloaded directly via the App Store or through a marketing campaign link. The data includes an advertising ID, IP address, timestamp, country, language/locale, operating system and app version. Firefox for Android, Firefox for iOS, Firefox Rocket and Firefox Focus will also occasionally send anonymous summaries about how often the application has been used. These summaries only include information regarding whether the app has been in active use recently and when. Additionally, Firefox Focus will report what features of the application are being used. It will send an anonymous report containing the specific filters being selected and count how many times the search, browse and erase button is pressed. This is described in more technical detail in [https://github.com/mozilla-mobile/focus/wiki/Install-and-event-tracking-with-the-Adjust-SDK Install and event tracking with the Adjust SDK] {note}You can turn off this collection and reporting in the Settings menu: *Firefox for iOS: Tap the menu button at the bottom of the screen, followed by the Settings icon. (You might need to swipe to the left first). Turn the switch off next to ''Send Anonymous Usage Data''. *Firefox for Android: Tap the menu button [[Template:AndroidMenuLocation]] followed by {menu Settings} [[Template:AndroidMore]]. Tap on the ''Privacy'' section and remove the check mark next to ''Firefox Health Report''. *Firefox Focus and Firefox Klar: Tap the settings button at the top right of the screen. If you are in the browser you may have to hit the {button Erase} button first. Turn the switch off next to ''Send Anonymous Usage Data''. *Firefox Rocket: [[Template:rocketmenu]] Tap {button Settings}, then tap the switch next to '''Send usage data''' to turn it on (blue) or off. {/note} =Frequently asked questions= ==Why is data sent to a third-party?== Mozilla has high privacy standards and expects the same of vendors that provide us with services. We use a mobile analytics solution called Adjust. We selected Adjust because they are the best analytics solution for Firefox and because they maintain strong protections for users. Adjust also holds ePrivacy certification and complies with strict German privacy laws. Equally important, Adjust SDK is open source. This provides greater transparency for anyone that wants to understand exactly what data Adjust collects. The information that we send to Adjust is described here. ==Do Firefox browsers track what sites users have visited?== Users’ browsing history on Firefox never leaves the devices and is not sent to Mozilla or our mobile analytics vendor Adjust. Like most web browsers, Firefox keeps a local copy of your browsing history on the device during a browsing session. This is true for nearly all browsers and enables functions such as changing colors of links that have already been clicked. Firefox makes it easy to remove your browsing history from your device with a single tap on the Erase button located in the top right corner of each Focus browser window. ==Does Mozilla collect personally identifiable information from Firefox?== Neither Mozilla, nor our mobile analytics vendor Adjust, receive personal information from Firefox users. For example, we do not receive usernames, email addresses, or URLS from Firefox users. ==What is the advertising ID and what is it used for?== The Adjust SDK integrated into Firefox utilizes Apple’s IDFA - “ID for Advertisers.” This is an identifier that Apple makes available to advertisers for iOS devices. Apple assigns and manages the IDFA for each device, and allows iOS users to turn-off their IDFA or periodically reset it (resetting the IDFA reduces the ability of advertisers to track users). Our mobile analytics vendor Adjust uses this IDFA to attribute a Firefox app installation to a previously served advertisement for Firefox. In other words, Adjust determines if iOS users discovered Firefox by clicking on a mobile advertisement to install the Firefox app, and then can provide aggregate numbers of app installations to Mozilla. We think Firefox is a great privacy product and we want people to know about it. Adjust helps us know that our message about Firefox is effective. Mozilla does not have access to this IDFA, nor do we receive information about the IDFA in the aggregated activity summary reports we receive from Adjust. If the user enables “Limit Ad Tracking” in the the iOS Privacy Settings, then the IDFA is also not used in any communication with Adjust. ==Why does Firefox enable data collection by default?== The Firefox for mobile browsers are new products. With all new products we seek to establish market fit validation as quickly as possible. We decided to take an opt-out approach to gain insight from a more diverse group of users about their first interactions with the product. We believe such approach helps us gather usage information that is as unbiased as possible in order to really understand how Firefox browsers are being used and consequently how it can be improved.
<!--German-speaking L10N, please reword all of "Firefox Focus" to "Firefox Klar. Do NOT mention Firefox Focus."--> The ''Send usage data'' control appears in the settings menu for many of Mozilla’s mobile products. This controls your sharing of crash, technical, testing, notifications, and campaign measurement data. __TOC__ Below is a summary of what the “send usage data” control covers. Each product privacy notice describes the actual data collection, and for full transparency, you can view the source code repositories for Firefox for [https://github.com/mozilla-mobile/firefox-ios/blob/master/MMA.md iOS], [https://firefox-source-docs.mozilla.org/mobile/android/fennec/mma.html Android], [https://github.com/mozilla-mobile/firefox-tv FireTV], [https://github.com/mozilla-tw/Rocket/wiki/Telemetry Rocket], [https://github.com/mozilla-mobile/focus-android Focus], and Klar. =Technical and interaction data= *Mozilla receives this to improve performance and stability. *This data is sent by default to Mozilla on Firefox for iOS, Firefox for Android, Firefox Focus, Firefox for FireTV and Firefox Rocket. =Crash and error data= *Some of our mobile products use developer tools to evaluate the reason for crashes and improve performance and stability. *This data is sent to Mozilla by default on Firefox for iOS, Firefox Focus, Firefox for FireTV, and Firefox Rocket. **Firefox Rocket uses Google Firebase, which also receives this data. [https://firebase.google.com/ Learn more]. =Feature testing and notification data= *Some of our mobile products use developer tools to track and test different features and experiences or provide customized notifications. *This data is sent by default to Mozilla on Firefox for iOS, Firefox for Android, and Firefox Rocket. **Firefox Rocket uses Google Firebase, which also receives this data. [https://firebase.google.com/ Learn more]. **Firefox for iOS and Firefox for Android use LeanPlum, which also receives this data. [[https://www.leanplum.com/privacy/ Learn more]. =Campaign measurement and data= *Some of our mobile products use tracking tools to measure and support our marketing. *This data is sent by default to Mozilla on Firefox for Android, Firefox for iOS, Firefox Focus for Android, Firefox Focus for iOS and Firefox Rocket. *These products use Adjust, which also receives this data. Learn more. Firefox Rocket uses Google Firebase, which also receives this data. [https://firebase.google.com/ Learn more]. =Frequently Asked Questions= ==Why do you enable data collection by default?== This helps us gain valuable insight into how our mobile products are performing so that we can improve. Data collection is turned off by default in Firefox Klar. If you enable it, we will only receive the technical and interaction data described above. ==Why do you use third party platforms?== We use third party platforms for functionality and services that we can’t build internally or when it is more efficient to use another service. Learn more about our use of [https://firebase.google.com/ Firebase], [https://www.adjust.com/ adjust GmbH], and [https://www.leanplum.com/privacy/ LeanPlum]. ==How do I turn off data collection and reporting?== You can turn off this collection and reporting in the Settings menu: *Firefox for iOS: Tap the menu button at the bottom of the screen, followed by the Settings icon. (You might need to swipe to the left first). Turn the switch off next to ''Send Anonymous Usage Data''. *Firefox for Android: Tap the menu button [[Template:AndroidMenuLocation]] followed by {menu Settings} [[Template:AndroidMore]]. Tap on the ''Privacy'' section and remove the check mark next to ''Firefox Health Report''. *Firefox Focus and Firefox Klar: Tap the settings button at the top right of the screen. If you are in the browser you may have to hit the {button Erase} button first. Turn the switch off next to ''Send Anonymous Usage Data''. *Firefox Rocket: [[Template:rocketmenu]] Tap {button Settings}, then tap the switch next to '''Send usage data''' to turn it on (blue) or off.

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