I can’t play audio on a Remote Desktop Connection

If you are on a Remote Desktop Connection (RDP) on Windows, audio playback will be disabled due to increased security restrictions. This is a known issue since Firefox version 56 that we are working hard to fix. In the meantime, you can reduce the sandbox security level by following these steps: #[[Template:aboutconfig]] #Search for ''security.sandbox.content.level'', double-click on the preference and set its value to '''2'''. #Restart Firefox on the remote device.

If you are on a Remote Desktop Connection (RDP) on Windows, audio playback will be disabled due to increased security restrictions. This is a known issue since Firefox version 56 that we are working hard to fix.

In the meantime, you can reduce the sandbox security level by following these steps:

1. Type about:config in the address bar and press EnterReturn.
   A warning page may appear. Click Accept the Risk and Continue to go to the about:config page.
2. Search for security.sandbox.content.level, double-click on the preference and set its value to 2.
3. Restart Firefox on the remote device.