I can’t play audio on a Remote Desktop Connection
Revision Information
- Revision id: 146200
- Created:
- Creator: Joni
- Comment: removed references to sandboxing because average user won't care
- Reviewed: Yes
- Reviewed:
- Reviewed by: heyjoni
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: heyjoni
Revision Source
Revision Content
If you are on a Remote Desktop Connection (RDP) on Windows, audio playback will be disabled due to increased security restrictions. This is a known issue in Firefox version 56 that we are working hard to fix.
In the meantime, you can reduce the sandbox security level by following these steps:
- Type about:config in the address bar and press EnterReturn.
A warning page may appear. Click to go to the about:config page. - Search for security.sandbox.content.level and set it to 2.
- Restart Firefox on the remote device.