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How do I update my payment information on Mozilla VPN?

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If you get a message that your payment failed, it may be because your card expired or is no longer valid. Here's how to update it.
If you get a message that your payment failed, it may be because your card expired or is no longer valid. Here's how to update it.

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Keep your payment information up to date so that your Mozilla VPN subscription automatically renews on expiration day. Here’s how to update your payment method: __TOC__ =Where can I see my Mozilla VPN subscription information?= #Open Mozilla VPN and click (or tap) the settings [[Image:vpn settings icon|width=20]] icon. #Click (or tap) the arrow next to your username. The panel that opens next displays more details about your subscription. #;[[Image:VPNSubscriptionView|width=300]] =How do I update my payment information on Mozilla VPN?= ==Windows, macOS, Linux, or Android== #Open Mozilla VPN. #Open your Settings by clicking (or tapping) on the gear icon in the top right corner. #Click (or tap) the arrow next to your username. #Click (or tap) on '''Manage account''' and sign in to your Mozilla account. #Click (or tap) on '''Paid Subscriptions''' on the left side of the page. #Click (or tap) on the '''Manage''' button under ''Billing information'' to update your details. #After you've updated your information, click (or tap) on the '''Update''' button. ==iOS (iPhone or iPad)== You can manage your subscription through Apple's App Store by following these steps or see [https://support.apple.com/en-us/HT201266 the Apple support site] for more information. #Open the Settings app. #Tap your name. #Tap {menu Subscriptions}. #Tap {menu Payment and Shipping}. #Tap the payment method you want to change or {menu Add Payment Method} to enter a new one. <!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links --> '''Related articles:''' *[https://support.mozilla.org/en-US/kb/where-can-i-see-my-mozilla-vpn-subscription-information?utm_source=-vpn-related Where can I see my Mozilla VPN subscription information?] '''Learn more:''' *[https://support.mozilla.org/en-US/kb/how-do-i-cancel-my-subscription-mozilla-vpn?utm_source=-vpn-related How do I cancel my subscription to Mozilla VPN?]
Keep your payment information up to date so that your Mozilla VPN subscription automatically renews on expiration day. Here’s how to update your payment method: __TOC__ =Where can I see my Mozilla VPN subscription information?= #Open Mozilla VPN and click (or tap) the settings [[Image:vpn settings icon|width=20]] icon. #Click (or tap) the arrow next to your username. The panel that opens next displays more details about your subscription. #;[[Image:VPNSubscriptionView|width=300]] =How do I update my payment information on Mozilla VPN?= ==Windows, macOS, Linux or Android== #Open Mozilla VPN. #Open your Settings by clicking (or tapping) the gear icon in the top right corner. #Click (or tap) the arrow next to your username. #Click (or tap) '''Manage account''' and sign in to your Mozilla account. #Click (or tap) '''Paid Subscriptions''' on the left side of the page. #Click (or tap) the '''Manage''' button under ''Billing information'' to update your details. #After you've updated your information, click (or tap) the '''Update''' button. ==iOS (iPhone or iPad)== You can manage your subscription through Apple's App Store by following these steps or see [https://support.apple.com/en-us/HT201266 the Apple support site] for more information. #Open the Settings app. #Tap your name. #Tap {menu Subscriptions}. #Tap {menu Payment and Shipping}. #Tap the payment method you want to change or {menu Add Payment Method} to enter a new one. <!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links --> '''Related articles''' *[https://support.mozilla.org/en-US/kb/where-can-i-see-my-mozilla-vpn-subscription-information?utm_source=-vpn-related Where can I see my Mozilla VPN subscription information?] '''Learn more''' *[https://support.mozilla.org/en-US/kb/how-do-i-cancel-my-subscription-mozilla-vpn?utm_source=-vpn-related How do I cancel my subscription to Mozilla VPN?]

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