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Forum Response - Add-ons disabled or failing to install
Revision 180673:
Revision 180673 by madasan on
Revision 180683:
Revision 180683 by patrickmc on
Keywords:
add-ons disabled/failing to install
add-ons disabled/failing to install
Search results summary:
Canned response for add-ons disabled or failing to install on Firefox
Canned response for add-ons disabled or failing to install on Firefox
Content:
We rolled-out a fix for release, beta and nightly users on Desktop. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.
In order to be able to provide this fix on short notice, we are using the Studies system. You can check if you have studies enabled by going to Firefox Preferences -> Privacy & Security -> Allow Firefox to install and run studies.
You can disable studies again after your add-ons have been re-enabled.
We are working on a general fix that doesn’t need to rely on this and will keep you updated.
We rolled-out a fix for release, beta and nightly users on Desktop. The fix will be automatically applied in the background within the next few hours, you don’t need to take active steps.
In order to be able to provide this fix on short notice, we are using the Studies system. You can check if you have studies enabled by going to Firefox Preferences -> Privacy & Security -> Allow Firefox to install and run studies.
You can disable studies again after your add-ons have been re-enabled.
Please do not delete your add-ons as an attempt to fix. You will lose any data related to the add-on. Disabled add-ons will not lose any data.
There is no fix available for Android at this time. The team is working on it.
We are working on a general fix that doesn’t need to rely on this and will keep you updated.