Contributor Quality Training Conclusion

Congradulations you made it! You are done! Sign our feedback survey in order to get your completed badge! [http://goo.gl/22clDV Claim your badge!] For Index and reference back to any chapter see: * [https://support.mozilla.org/en-US/kb/introduction-contributor-quality-training/ Chapter 1 Introduction ] * [https://support.mozilla.org/en-US/kb/answering-questions-support-forum Chapter 2 Answering questions on the Support Forum ] *[https://support.mozilla.org/en-US/kb/navigate-support-forum-platform Chapter 3 How to navigate and use the support forum platform ] *[https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines Chapter 4 Forum rules and guidelines ] *[https://support.mozilla.org/en-US/kb/how-sign-and-answer-your-first-question Chapter 5 How to answer and sign up ] *[https://support.mozilla.org/en-US/kb/how-answer-escalated-questions Chapter 6 How to answer escalated questions ] *[https://support.mozilla.org/en-US/kb/evaluating-solution-forum Chapter 7 Evaluating a Solution in the Forum ] *[https://support.mozilla.org/en-US/kb/angry-user-training Chapter 8 Angry User Training ] *[https://support.mozilla.org/en-US/kb/customer-service-contributor-forum-skills Chapter 9 Customer Services Soft Skills in the forum ] *[https://support.mozilla.org/en-US/kb/firefox-os-support-forum-contributors-training Chapter 10 Firefox OS for Support Forum Contributors ] *[https://support.mozilla.org/en-US/kb/firefox-android-support-forum-contributors Chapter 11 Firefox for Android for Support Forum Contributors ] *[https://support.mozilla.org/en-US/kb/firefox-support-forum-contributors Chapter 12 Firefox for Support Forum Contributors] Please feel free to add to these by appending "?utm_source=training&utm_medium=knowledgebase&utm_term=cqt&utm_campaign=Contributorqualitytraining" to the end of the url and link it to the last article. Contact rmcguigan, rmcguigan@Mozilla.com for more infomration.

Congradulations you made it! You are done!

Sign our feedback survey in order to get your completed badge!

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For Index and reference back to any chapter see:

• Chapter 1 Introduction
• Chapter 2 Answering questions on the Support Forum
• Chapter 3 How to navigate and use the support forum platform
• Chapter 4 Forum rules and guidelines
• Chapter 5 How to answer and sign up
• Chapter 6 How to answer escalated questions
• Chapter 7 Evaluating a Solution in the Forum
• Chapter 8 Angry User Training
• Chapter 9 Customer Services Soft Skills in the forum
• Chapter 10 Firefox OS for Support Forum Contributors
• Chapter 11 Firefox for Android for Support Forum Contributors
• Chapter 12 Firefox for Support Forum Contributors

Please feel free to add to these by appending "?utm_source=training&utm_medium=knowledgebase&utm_term=cqt&utm_campaign=Contributorqualitytraining" to the end of the url and link it to the last article. Contact rmcguigan, rmcguigan@Mozilla.com for more infomration.