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Passwords

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is … (διαβάστε περισσότερα)

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

Ερώτηση από panaderoo.tb 3 ημέρες πριν

Τελευταία απάντηση από ExileFox 2 ημέρες πριν

  • Επιλύθηκε

Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (διαβάστε περισσότερα)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

Ερώτηση από esbrannon 5 μήνες πριν

Απάντηση από cor-el 5 μήνες πριν

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being… (διαβάστε περισσότερα)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Ερώτηση από Stas 4 μήνες πριν

Τελευταία απάντηση από nzmusiclover2192 1 ώρα πριν

  • Επιλύθηκε

How to unblock a website that exceptions does not help

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried… (διαβάστε περισσότερα)

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried all the exception options. I tried adding the certificate exception and was told it was valid and did not need an exception. Why does everyone feel the need to make our lives harder with the illusion you are protecting us. Make it easier to go to websites that we want to go to and not a hassle every time you decide to change something. Website is https://www.btdig.com/. Thanks for your time.

Ερώτηση από risso74 1 εβδομάδα πριν

Απάντηση από FredMcD 6 ημέρες πριν

  • Επιλύθηκε

I need to turn off my Delete cookies and site data when Firefox is closed setting.

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to ch… (διαβάστε περισσότερα)

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to change it.

Ερώτηση από Sridhar 1 εβδομάδα πριν

Απάντηση από FredMcD 1 εβδομάδα πριν

autoconfig file being parsed but not applied in firefox 100

Hi My firefox 97 autoconfig worked. In version 100, i had to remove some elements and replace some with the new settings. It is now parsed on load but does not lock any… (διαβάστε περισσότερα)

Hi

  My firefox 97 autoconfig worked. In version 100, i had to remove some elements and replace some with the new settings. It is now parsed on load but does not lock anything per autoconfig. Any assistance would be appreciated.  File content is below:

// Firefox Default Settings -begin config file const {classes: Cc, interfaces: Ci, utils: Cu} = Components; Cu.import("resource://gre/modules/Services.jsm"); Cu.import("resource://gre/modules/FileUtils.jsm");

// Disable telemetry and health reporting lockPref("breakpad.reportURL", ""); lockPref("browser.tabs.crashReporting.sendReport", false); lockPref("datareporting.healthreport.infoURL", ""); lockPref("datareporting.healthreport.uploadEnabled", false); lockPref("datareporting.policy.dataSubmissionEnabled", false); lockPref("dom.ipc.plugins.flash.subprocess.crashreporter.enabled", false); lockPref("dom.ipc.plugins.reportCrashURL", false); lockPref("toolkit.telemetry.enabled", false);

//      Disable sync

lockPref("services.sync.addons.ignoreUserEnabledChanges", true); lockPref("identity.fxaccounts.commands.enabled", false); lockPref("identity.fxaccounts.enabled", false); lockPref("identity.fxaccounts.pairing.enabled", false); lockPref("identity.fxaccounts.toolbar.accessed", false); lockPref("identity.fxaccounts.toolbar.enabled", false); lockPref("identity.fxaccounts.auth.uri", ""); lockPref("services.sync.engine.addresses", false); lockPref("services.sync.engine.addons", false); lockPref("services.sync.engine.creditcards", false); lockPref("services.sync.engine.creditcards.available", false); lockPref("services.sync.engine.bookmarks", false); lockPref("services.sync.engine.history", false); lockPref("services.sync.engine.passwords", false); lockPref("services.sync.engine.prefs", false); lockPref("services.sync.engine.tabs", false); lockPref("services.sync.prefs.sync.dom.disable_open_during_load", false); lockPref("services.sync.prefs.sync.signon.generation.enabled", false);

// Turn on Do not Track lockPref("privacy.donottrackheader.enabled", true); lockPref("services.sync.prefs.sync.privacy.donottrackheader.enabled", true);

// Disable certificate warning bypass // Enable support for Content Security Policy lockPref("security.csp.enableNavigateTo", false); // Disable Safe Browsing anti-malware // Safe Browsing communicates with a third party and leaks the browsing history and also sends metadata about the downloads made. // https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work lockPref("browser.safebrowsing.downloads.enabled", false); lockPref("browser.safebrowsing.malware.enabled", false);

// Turn on XSS Filter lockPref("browser.urlbar.filter.javascript", true);

// Restrict third party cookies lockPref("network.cookie.cookieBehavior", 1);

// Enable Flash as it's in a sandbox lockPref("plugin.state.flash", 2);

// Disable webcam and microphone unless necessary lockPref("media.navigator.enabled", false); lockPref("media.navigator.video.enabled", false);

//      Clear personal and temporary data on shutdown 

lockPref("privacy.clearOnShutdown.cache", true); lockPref("privacy.clearOnShutdown.cookies", true); lockPref("privacy.clearOnShutdown.downloads", true); lockPref("privacy.clearOnShutdown.formData", true); lockPref("privacy.clearOnShutdown.history", true); lockPref("privacy.clearOnShutdown.offlineApps", true); lockPref("privacy.clearOnShutdown.openWindows", false); lockPref("privacy.clearOnShutdown.sessions", true); lockPref("privacy.clearOnShutdown.siteSettings", true); lockPref("privacy.cpd.cache", true); lockPref("privacy.cpd.cookies", true); lockPref("privacy.cpd.downloads", true); lockPref("privacy.cpd.formdata", true); lockPref("privacy.cpd.history", true); lockPref("privacy.cpd.offlineApps", true); lockPref("privacy.cpd.openWindows", false); lockPref("privacy.cpd.passwords", true); lockPref("privacy.cpd.sessions", true); lockPref("privacy.cpd.siteSettings", true);

// Prevent saving passwords lockPref("signon.rememberSignons", false); lockPref("services.sync.prefs.sync.signon.rememberSignons", false); lockPref("signon.backup.enabled", false); lockPref("signon.rememberSignons.visibilityToggle", false);

// Set homepage to blank lockPref("browser.startup.homepage", "about:blank");

// set urlbar size - working lockPref("layout.css.devPixelsPerPx", "-1.2");

// Prevent the use of SPDY, Websockets and WebRTC if not supported by the web proxy // https://wiki.mozilla.org/Media/WebRTC lockPref("media.peerconnection.enabled", false);

// Disable UI buttons lockPref("pref.privacy.disable_button.cookie_exceptions",true); lockPref("browser.toolbars.bookmarks.showOtherBookmarks", false); lockPref("browser.migrate.showBookmarksToolbarAfterMigration", false); lockPref("browser.toolbars.bookmarks.visibility", "never"); lockPref("browser.urlbar.shortcuts.bookmarks", false);

// Disable updates and notifications lockPref("app.update.BITS.enabled", false); lockPref("app.update.service.enabled", false);

// Disable device sensors lockPref("device.sensors.enabled", false);

// Disable Pocket integration lockPref("browser.pocket.enabled", false); lockPref("extensions.pocket.enabled", false);

// Disable Firefox's new Screenshot tool (requires at least Firefox 55) // https://github.com/auberginehill/firefox-customization-files/issues/1 // https://www.ghacks.net/2017/08/12/how-to-disable-firefoxs-new-screenshot-tool/ lockPref("extensions.screenshots.disabled", true); // Disable the version updated page lockPref("browser.startup.homepage_override.mstone", "ignore"); // Disable default browser check lockPref("browser.shell.checkDefaultBrowser", false);

// Disable search suggestions // By default everything that is typed in the search box is sent to the search engine. lockPref("browser.search.suggest.enabled", false); lockPref("browser.search.suggest.enabled.private", false); lockPref("browser.urlbar.showSearchSuggestionsFirst", false); lockPref("services.sync.prefs.sync.browser.urlbar.showSearchSuggestionsFirst", false); lockPref("browser.urlbar.shortcuts.history", false); lockPref("browser.urlbar.suggest.bookmark", false); lockPref("browser.newtabpage.activity-stream.improvesearch.topSiteSearchShortcuts", false);

// Change default search engine to Google - others removed through Group Policy lockPref("browser.search.region", "US"); lockPref("browser.search.removeEngineInfobar.enabled", "True"); lockPref("browser.search.searchEnginesURL", "http://www.google.com/search?q=");

// New Tab settings lockPref("browser.newtab.preload", false); lockPref("browser.newtabpage.activity-stream.showSponsored", false); lockPref("browser.newtabpage.enabled", false);

// Turn on tracking protection // This makes Firefox block known tracking domains by default. lockPref("privacy.trackingprotection.enabled", true);

// [CHROME:userChrome.css - userContent.css][bug 1541233][69] lockPref("toolkit.legacyUserProfileCustomizations.stylesheets", true);

//////////////////////// thanks,

        jd

Ερώτηση από jon.dickens 6 ημέρες πριν

Τελευταία απάντηση από jon.dickens 5 ημέρες πριν

Unable to sign-in on firefox desktop browser

I cannot sign-in on the browser. I changed the password to something short, to see if i was mistyping something, but i still cannot sign in. I was able to use my new pas… (διαβάστε περισσότερα)

I cannot sign-in on the browser. I changed the password to something short, to see if i was mistyping something, but i still cannot sign in.

I was able to use my new password to sign in on this site, but i cannot sign in through the browser using the same password.

I have tried: 

-restarting firefox -restarting the computer -changing password to simple short

And i still cannot sign in on the browser.

Strangely enough i can use my new password to sign in on my phone, and even on this website on my desktop. But i cannot sign in on my desktop browser.

Ερώτηση από fhqwhgas 6 ημέρες πριν

Where're the Cookies?

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to fig… (διαβάστε περισσότερα)

I went to sign in to a website today and could not - nothing pertinent would load. I disabled ad blocking and tracking blocking extentions one by one in an attempt to figure out which of them might be the problem. When that didn't work, I disabled all of them together - still the page would not load. I then went to MS Edge, and the page loaded fine - I have only one ad-blocker extension on MS Edge. That left me to believe that the issue may have been that I am blocking ALL 3rd party cookies in FF. I decided that WAS the problem after returning to FF and removing the checkmarks from Tracking Content, Cryptominers and Fingerprinters.

I called the website to talk to technical support. I wanted to find out what 3rd parties were involved so I could decide if I wanted to turn off the blocking of those cookies while using that website.

I was told the company and it's website are not affiliated with any 3rd parties, and so their website does not attempt to set any 3rd party cookies, the user does not need to allow/accept 3rd party cookies while on their site, and therefore, my blocking of 3rd party cookies would have no affect on whether or not I can access their website. INSTEAD... I was told that the 3rd party cookies are in my browser, a part of my browser, so that my browser, and in this case, specifically Mozilla, can keep track of my movements/activities and taylor advertising and other such crap to me.

Now...I did not think my browser actually cared where online I go unless it's one of those websites that FF will block my progress to, advise of an issue and ask if I really wanna keep on going. I thought a browser was simply the vehicle, like a car, that gets you to the store, and it's the store that has the salepeople trying to get you to buy stuff. If Mozilla is setting [tracking and 3rd party] cookies for Mozilla's benefit, why would users be given the tools to block cookies and trackers and other such invasions? Or are these tools just there to make the user feel like they have control, and in reality those tools/settings mean absolutely nothing?

Am I wrong? Or did the individual I spoke with just not know what the bloody hell they were talking about?? 'Cause if they are right...then I'm VERY disappointed in Mozilla and FF. I've been using FF for MANY years because I had more control than what users of Microsoft browsers (and a few others) have.

WHO is setting the cookies? _____________________________________________ Win10 Home, Vs 21H2 (OS Build 19044, 1645) Mozilla Firefox, 100.0 (64-bit)

Ερώτηση από FitAintBrkDntFxIt 6 ημέρες πριν

Τελευταία απάντηση από FredMcD 5 ημέρες πριν

VPN use prevents videoconferencing

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is th… (διαβάστε περισσότερα)

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is there a setting I need to change? Thanks!

Ερώτηση από m.e.griffin.phd 5 ημέρες πριν

Τελευταία απάντηση από Dropa 5 ημέρες πριν

Why did FireFox install SoGou without my knowledge?

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other … (διαβάστε περισσότερα)

I am very careful about what gets installed. How did SoGou get installed without my knowledge? I would never have allowed it. I am concerned about FireFox allowing other software to sneak in.

Ερώτηση από rsbecker66 5 ημέρες πριν

Τελευταία απάντηση από FredMcD 5 ημέρες πριν

2 step Authentication

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome… (διαβάστε περισσότερα)

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

Ερώτηση από home41 5 ημέρες πριν

Τελευταία απάντηση από cor-el 5 ημέρες πριν

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozill… (διαβάστε περισσότερα)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Ερώτηση από DonyWahlberg 5 ημέρες πριν

Τελευταία απάντηση από cor-el 5 ημέρες πριν

Forms & Autofill

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help… (διαβάστε περισσότερα)

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help. Many thanks.

Ερώτηση από david6566 5 ημέρες πριν

Τελευταία απάντηση από RobertJ 5 ημέρες πριν

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (διαβάστε περισσότερα)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Ερώτηση από Eric166 5 ημέρες πριν

Τελευταία απάντηση από cor-el 14 ώρες πριν

Computer hacked

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. … (διαβάστε περισσότερα)

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. I don't know how they did gained access or if they are legitimate or scammers. Name of company is "Instantlivehelps" or Supreme Store. They wanted $350 to unlock the computer, which I have not yet paid. I have firefox, windows 10, and Norton 360 with lifelock and a secure VPN. Is there anything about Firefox that could have helped prevent this and if so, what can I do? I run a store off, so I have to be accessible. Also, I am very much a novice at this. Thanks.

Ερώτηση από bob279 5 ημέρες πριν

Τελευταία απάντηση από FredMcD 5 ημέρες πριν

Won't connect to Netflix

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series o… (διαβάστε περισσότερα)

Good day. I've used Mozilla Firefox as my browser for as long as I can remember. I am now 70 years old and my best time of the evening is when I watch my Netflix series or a movie. Since 2 nights ago, however, Firefox is blocking access on both my laptops with the message "Did not Connect: Potential Security Risk" and it doesn't allow me to bypass this. It is very upsetting and I cannot understand why Netflix would suddenly have become a security risk. My son--in-law in the UK talked me through how to load another browser, which I did, and was then able to watch Netflix. The other browser didn't block it! So why does yours. I quite frankly would prefer to continue to keep Firefox as my default browser, but it seems silly to have to use a second browser just to watch Netflix? Your assistance in sorting out this problem would be very much appreciated. Thank you Sue Taylor (Ms)

Ερώτηση από suechoochoo 5 ημέρες πριν

Τελευταία απάντηση από Dropa 4 ημέρες πριν

Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. www… (διαβάστε περισσότερα)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Ερώτηση από pete_scott2 5 ημέρες πριν

Τελευταία απάντηση από pete_scott2 19 δευτερόλεπτα πριν