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What happened to Trusteer Rapport when I upgraded to Firefox 4?

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TremcardMan
TremcardMan
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I have been using Firefox for years and the Trusteer Rapport add-on/plug-in to protect banking transactions has worked flawlessly. Yesterday we upgraded to Firefox 4 and the Trusteer symbol has disappeared and it doesn't look as though it is working in the background as no activities are appearing in the Rapport reports. I have downloaded and re-installed Rapport and it is still fine in other browsers on this PC. Anybody else having this issue, if not how did you get solve it? Many thanks.

I have been using Firefox for years and the Trusteer Rapport add-on/plug-in to protect banking transactions has worked flawlessly. Yesterday we upgraded to Firefox 4 and the Trusteer symbol has disappeared and it doesn't look as though it is working in the background as no activities are appearing in the Rapport reports. I have downloaded and re-installed Rapport and it is still fine in other browsers on this PC. Anybody else having this issue, if not how did you get solve it? Many thanks.

Όλες οι απαντήσεις (3)

Jonbro
Jonbro
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New version of Trusteer Rapport now available! And this one does work for FF4.

Scylla
Scylla
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Rapport has a fix here: http://www.trusteer.com/faq/i-dont-see-rapport-icon-firefox-4

TremcardMan
TremcardMan Ιδιοκτήτης ερώτησης
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Hello - TremcardMan here. Thanks very much for your response Jonbro - I'll get the upgrade straight away. I am so impressed by the level of help and support on this forum. Fantastic response. Power to Firefox and all who use and support it.