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Crash at startup

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  • Τελευταία απάντηση από jonzn4SUSE

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Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?

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... one more thing: my computer is an Acer Predator Triton (PT515-51) and Firefox runs fine (Malwarebytes installed and running). Only difference I can think of, it's configured in English.

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Microsoft's Essential Suite... I never heard of this suite so I googled it and this appears to be from 2012. Is that correct? If so, uninstall it and you should have Windows Defender running.

Τροποποιήθηκε στις από το χρήστη jonzn4SUSE

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After a little more clicking around, I remember the icon for Microsoft Security Essentials now. That's old. Also found the below statement about it.

Microsoft Security Essentials need to know. The antivirus doesn’t work on other operating systems, only Windows 7 and Vista. If you’re running Windows 8, 10, or higher, your PC will have Windows Defender (a more recent Microsoft Security Essentials version).

Τροποποιήθηκε στις από το χρήστη jonzn4SUSE