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Bookmarks Gone

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Have a serious problem - all my bookmarks are gone from Firefox. I went to restore (it shows 498 bookmarks from various dates) but when I go to restore it is not successful. HELP. I am lost without these bookmarks!!

Have a serious problem - all my bookmarks are gone from Firefox. I went to restore (it shows 498 bookmarks from various dates) but when I go to restore it is not successful. HELP. I am lost without these bookmarks!!

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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Appreciate the response but I am not a technically apt person. I installed Firefox to have a reliable browser and expected things to work. I have no clue on how to do what you have written. Is there an easy way to get this fixed or pay someone from tech support to fix it. I am super frustrated

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