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how to remove "downloadmyhelper.com"

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  • Τελευταία απάντηση από jscher2000

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must be malware...? seems to interfere with home page

Επιλεγμένη λύση

Hi haynes, where is this site showing up? Does it take over as the home page in new windows (Ctrl+n) or as the new tab page in new tabs (Ctrl+t) or pop up separately?

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

Also, if you need to change your home page setting: How to set the home page.

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Επιλεγμένη λύση

Hi haynes, where is this site showing up? Does it take over as the home page in new windows (Ctrl+n) or as the new tab page in new tabs (Ctrl+t) or pop up separately?

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove).

Any improvement?

Also, if you need to change your home page setting: How to set the home page.